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9:30AM - 5:30PM
14435 Big Basin Wy, Saratoga
Mailbox Centers
“I want to give a huge shout out to your associate Denee. Twice in the past 7 days she has packaged two separate shipments for me to deliver out of state. Great work ethic, customer service and attitude!”
“I visited postal annex recently for passport renewal and it is the best place I have ever visited in Bay Area. Margarita is so so nice and helped me a lot for my documents . Thank you very much.”
“The team has consistently provided EXCELLENT service in a friendly and professional manner. My visit today is another example of a wonderful business! Congratulations and thank you Nolan for your service.”
“Love the convenience of this location which has saved me in emergencies. There’s parking right in front and a big lot nearby. Tony is quick and I highly recommend this UPS store.”
“Here is my story.
I had 2 small Amazon returns (but only one in the original UPS box). The overworked (and grouchy) UPS store owner on Hollenbeck refused the one without the original UPS box, and mentioned they don't get compensated on this (as if I care).
Then the Postal Annex (at Homestead) put that remaining small package in a UPS envelope, smiled and shipped without a problem (and I know they don't get compensated either).
What a difference in attitude and in the service.
Thanks, Postal Annex.”
“Man! The manager of this store name is Jimmy. What a wonderful wonderful man! I just had back surgery weeks ago and I need to drop off a heavy load regarding the Amazon return. Dude has no hesitation and help me out so nicely. What a man! Wish all the best to you and your family! Highly recommend this store to everyone!”
“This UPS Store has the best service ever! It’s my second time doing a big printing job for our school, and the staff is always super helpful and patient. All I had to do was send an email — they even guided me over the phone to make sure every detail and file was correct. Within an hour, everything was ready and waiting for pickup. Couldn’t ask for better service!”
“Coming to this UPS store location is so convenient for me . Staff members are really friendly and helpful. Very knowledgeable with every service .
I do appreciate that . ?”
“Flawless service! I’ve been visiting their store at 1346 The Alameda for the past four years. They are diligent, polite, and helpful with returns, photographs, notarization, PO Box, printouts, shipment, and supplies. The store is well-staffed, ensuring speedy task completion, and they have self-help kiosks for returns. I definitely recommend it!”
“Dana at the UPS Los Gatos office provided an exceptional experience in notarizing my legal documents. Her professionalism, kindness, and extensive knowledge made the signing process smooth and efficient. I truly appreciate her patience and dedication in handling our family’s documents. Thank you!!”
“Victoria the owner is so helpful and kind. We need a trust signed & scanned - she helped to get a notary plus scanned everything at the end, on a Sunday no less!
Absolutely use their services here!”
“This is a review for dropping off a package for FedEx pickup—it's a fast convenient location and the staff is friendly. If you are looking for a local FedEx drop off location use this instead of the one located at the San Antonio Shopping center.”
10:15AM - 7:30PM
720 S Wolfe Rd, Sunnyvale
Mailbox Centers
“This location offers the latest and most extended hours in the South Bay! A quaint postal outlet that features a one-stop convenience for a variety of mailing services. Great rates on private mailbox rental services, especially for the Sunnyvale area. Specializes in international shipping and receiving. This is truly an old fashioned, independent and heart felt "mom and pops" shop. So don't expect the polished glamour of the faceless corporation style commercial business; and you won't find 3 clueless kids pretending to be working there who can't answer any basic logical questions. (But also be a grownup, and don't be in a huge rush during prime hours, nor be offended by old world price haggling either.)I personally rather do business with independently owned and operated outlets, as I've had enough of the callous faceless corporations lately.”
“helpful service. was returning 3-4 Amazon packages. process was quick and painless. thanks to Thao for excellent customer service and offering my little boy stickers.”
“Satish was the friendliest and kindest person I've ever met at a postal office! Most other post office employees I've met are kinda grouchy and tired (which I totally understand), but Satish seems to never run out of patience.
I've never had such a pleasant experience elsewhere, and am glad to have visited!”
“Wow !!! What great service ! And Reasonable prices … Jandark is customer service attentive.
Had our printing done during our visit I’m so impressed will be return customer.
They do custom sticker printing too.
Something I’m planing to do with my bicycle .
They are so much better than Chain stores .”
“It’s hard to believe the negative reviews after we experienced amazing service today at this UPS store. We went in to have Visa Applications notarized. Jonathon was unbelievably professional, efficient, knowledgeable and very friendly. I wouldn’t hesitate to use this store.”
“Efficient, friendly, and professional UPS location!! This place is well run and is always tidy. There are two automatic return kiosks in the back which staff are more than happy to help you use. Aside from this, I’ve interacted with the staff here on many occasions and they have always been pleasant. Hate doing returns but love this UPS.”
“The guy who works here is the best. He’s super fast at doing returns and is always kind. Sometimes there’s this woman who’s rude and condescending, but he makes up for it”
“Brenton went above and beyond to help me and my elderly father print out a form for the DMV so my mom could get her disabled persons placard. We were having issues with the PDF not printing correctly, and Brenton came over and had us sorted and on our way in less than five minutes. That kind of know-how and excellent customer service is very uncommon these days. Please accept my compliments for the exceptional experience at your store. I was really stressed out when I arrived and Brenton definitely turned my frown upside down by the time we left.
Thank you very much!”
“It's a UPS Store. Gets the job done, pretty well kept, and the staff were friendly enough. Their drop-off area wasn't really as clear as I feel like it could have been, but things worked out just fine.”
“Courteous and respectful staff and they patiently helped me out on a challenging shipment. Would definitely recommend when you have tricky or sensitive shipping issues!”
10:30AM - 2PM
467 Saratoga Ave, San Jose
Mailbox Centers
“This is a great place, my dad's been getting his mail there for close to 30 years! The owner is a very cool dude. Since my dad can't come any more I am picking his mail up periodically, and this is a friendly full service mail shop that seems to have a lot of happy customers going in and out. Check it out!”
“Helpful, professional acting employee suggested surprisingly low cost shipping method, despite having to handle a long line by himself. I normally use FedEx but next time will go back to this UPS store.”
“Service is excellent, fast, & the staff are sweet & professional. I’ve come in a few times needing additional tape to close my boxes & they’re happy to provide. Some UPS locations are weirdly stingy about that.
This is my go-to spot!”
“Great place -- EXCELLENT customer service. I've stopped in a few times over the past year. It's been the same guy each time, and he is very helpful. Yesterday I went in with my baby and this complicated UPS package with Canadian customs forms and the guy sorted it out for me in a minute. Much appreciated!”
“I always have such a great experience here. The owner is such a nice man and I have come here to get UPS packages that were dropped here when UPS does not feel like delivering to the door. I have also come here for Live Scan fingerprinting and he made the experience smooth and efficient. I love going here even though it is out of the way.”
10AM - 3:30PM
650 Castro St #120, Mountain View
Mailbox Centers
“Came in this afternoon to process a few Amazon returns. The three employees seemed friendly while busy, and the gentleman had no issues helping me make it quick, complete, and painless.
Definitely better than past experiences at some other South Bay locations in the past.”
“Savannah (sorry if spelled wrong,) was awesome! She had great customer service, timely support and great follow up and follow-through. I had been having the worst and beyond frustrating experience with UPS online and on 800# and out $40 by the end of it…but Savannah helped me keep my sanity and not cry.”
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“The young man who helped me today (7/7 am) was fantastic. He multitasked to reduced my wait, assisting 2 customers at same time on different computers. Super efficient and courteous-much appreciated. Thus is my go to UPS store.”