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November 2023 by Nora Mei
I really like this pharmacy because is close to where I live. I feel for the people working there though. They are extremely understaff. I am originally from a different country so this is a surprise to me that the same person who is working at the front goes back later, and fills my prescription. This must be very stressful.. Also how sanitary it is? Walmart should be ashamed of themselves. There is no glass separating workers, and customers! Can you imagine working all day with sick people? I left 3 stars, and I hope that someone out there shares my opinion.
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June 2023 by Erika T
They always go out of their way to make sure I'm taken care of.
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May 2023 by Tiffany P.
Marianna Walmart Pharmacy: I had prescriptions for my kids called into the pharmacy from their doctors office. Because we don't live right in the area I had to kill time until the prescriptions were ready. I called to check on the prescription status and the tech I spoke to (Tabitha) told me they were going to lunch soon and I advised her that I was just waiting around for them before I could take my kids home and she said if I could be there in 10 minutes, they'd have them ready for me. So, I got to Walmart raced through the parking lot just to get to the pharmacy clearly out of breath with my two small children at 1:29 (they close at 1:30) and the windows were already closed and they were leaving for lunch. All the staff walked out of the pharmacy, when I'm standing there with my kids kind of going "what the heck I am cutting it close, but I still made it." They walked right past me and ignored me, knowing exactly who I was. When I advised the pharmacist of the situation instead of taking an extra minute and a half to grab my medicines for me, (after working in customer service most of my life I would've done this) she said well we have to eat. Appalled at the lack of empathy and decency one should have, when working with the public, I proceeded to just sit for 30 minutes and wait on them with my children. When they got back, no one acknowledged me, no one apologized and when I said you guys really need to work on your customer service when you tell someone you're going to wait for them you really should. They completely ignored me! No response and no eye contact. Came down to the pharmacist at the end of the day. Clearly they need team training in customer service because it was unprofessional to make me sit there when you said you'd wait for me. Yes I made it at the last minute. That's where the "go the extra mile" comes in play. Too bad very few people these days understand this concept. Very unprofessional. Extremely disappointed.
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March 2023 by Dana C.
Again, the worst Pharmacy ever . No one can screw up your prescriptions better than this Walmart Pharmacy. Kaiser can do a better! And, I am no fan of Kaiser.
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January 2023 by Nadia D.
I've been going to this pharmacy for 20+ years and I've never had an issue getting my medications in a timely manner. Valentina is very sweet and helpful. I can't say the same for all of the staff at the Santee Walmart, but the pharmacy is reliable.
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October 2022 by Gabriel Garcia
If I could give this pharmacy zero stars I would!!
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August 2022 by Debbie B.
Pharmacist Valentina and pharm tech Bashna (sorry if I misspelled) were fantastic! I have also had great dealings with pharmacist Dan. I don't understand why the ratings seem to be low with this pharmacy. Vincent just helped us out as well today. I have NEVER had a problem that they cannot resolve
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July 2022 by Judi Jenkins
I notice that many ratings have one star. But notice that those ratings were mostly from years ago. This is my favorite pharmacy. Everyone there has been so kind. But they know their stuff. They have all helped my family through many a crisis. They have also made suggestions on how to navigate the insurance companies, or purchase without insurance, or contact the doctor, plus many more. They have helped us save time and money and they've been patient with us at some of our worst moments.
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March 2022 by Jacquelyn Q.
Pharmacists Dan and Valentina are absolute professionals who truly CARE about their patients/customers and go above and beyond to ensure the are consistently giving the best customer service.Even with the ridiculous red tape of insurance companies, state regulations on "controlled substance" medications and backorder issues with suppliers, Dan and Valentina (and their awesome pharmacy staff at Walmart Santee, especially Destany and Antwanet (apologies if misspelled!)) continue to keep the bar high to get prescriptions filled quickly and without hassle whenever possible. I'm so grateful for the team at this pharmacy for making what could be very frustrating go as smoothly as possible for us (the customers), despite the circumstances that always seem to challenge that goal. Thank you for all y'all are doing!
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November 2021 by Lois Fossing
I'm so glad I use Walgreens pharmacy, I pickup meds for a friend from Walmart and I have been there at least 20 times and there's always an issue. Oh I'm only person at curbside pickup this morning and I was told we help customers in the store first...10 minutes later I had to call again. ?
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November 2021 by Christine S.
Don't waste your time with the pharmacy at this Walmart. They're a joke! My husband's doctor sent over his prescription at 10:30am. I dropped in at 2:20pm to get it and they tell me our insurance says it will only cover a 7 day supply. I said ok that's fine I will pay the cash price. She then said oh well since we didn't know we haven't filled it. I ask why they didn't call me in that almost 4 hours to ask what we wanted to do! My husband is at home with a broken ankle and zero pain meds. Then the pharmacist says it will be at least an hour before he can get to it! Such a joke!
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October 2021 by Sandy Cromwell
I have no problems.
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November 2020 by Dale K.
Moved to Santee in 95 . Wasn't to pleased or just nothing special. As time has gone bye and developed a relationship , I began to like it. The last few years have been excellent. I've aged a lot, so drug runs have increased! Now I sure appreciate everyone and want to Thank Them All! Their compassion for me thru the different medical problems has shook me to the core! My last trip Asreen took care of me and definitely did some digging to ensure I got my prescription filled. Asreen , I have watched you with many people and your always the same! Thought that Iwas special:) . I guess we all Thank You ! STAY SAFE
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July 2020 by Sue Beard
I've always had great service and friendly staff. The pharmacist was helpful answering my questions, as a senior citizen I appreciated that. The reviews of others surprised me, not fair.
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June 2020 by Arianna Odom
If I could give this a 0star I would. The new pharmacist was extremely rude . She walked away from the conversation and went to her phone . I asked for her name and she ignored me then I kept asking and she was being rude to the other employees. She finally wrote her name and when I called 3 days later for my same prescription she pretended to be the pharmacist supervisor and continued to be rude. Her name is Ninah Patel (I’m not sure if this is real ) she was extremely prejudice . This is the last time I will use Walmart pharmacy in Santee. She better be taken care of.