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June 2024 by A live
I’ve come here regularly for vaccines with my family. Recently just had a change and short gap in insurance but needed a tetanus shot. Found out they do not have generic in stock, which is of course a decision above most of the pharmacists and worker’s pay grade. Has to do with Walgreen operations.
Walgreens- Please change your policy to be able to carry a generic for vaccines IN STOCK in a nearby area and/or IN A CENTRALIZED DATABASE so people can actually use the Walgreens Savings you advertise and find which stores have it instead of wasting hours of customer time and Pharmacy worker time having to call each location for special orders.
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May 2024 by Rose Dara
Why do you guys need to card people that are almost 50 years old?!
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March 2024 by Roberta Paladino
It doesn’t matter if your prescription is called in five hours ago or 10 hours ago. It’s never ready.
They say 5 more minutes which turns into 10.
Then, if you leave and come back, we’re back in their 20 minute line.
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September 2023 by Martin Furey
I made an appointment at Walgreens in Santee to receive a Moderna COVID-19 vaccination. After driving half an hour in traffic to get there, and waiting 15 minutes in line at the pharmacy counter, I was finally "checked in" by an associate and told to wait. After about 10 more minutes, they came back and told me that my insurance didn't cover COVID vaccines at Walgreens. I asked them to charge the vaccine to the federal Bridge program, which the CDC describes as covering vaccines for people who have no insurance, or whose insurance won't pay the cost. I was told that they couldn't do that. The same thing happened to two other people who had the appointments after me! All of us were told that we could get vaccinated for $150. This Walgreens is taking appointments to actively NOT give vaccines! If there are really such restrictions on funding the vaccine via the bridge program, and if they are really so picky about what insurance they will take, they really ought to check your insurance before you drive half an hour each way and then wait 25 minutes in the store to get told that you are not going to be vaccinated. How is this organization furthering public health? I am done with Walgreens.
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September 2023 by Secret G.
I made an appointment at Walgreens in Santee to receive a Moderna COVID-19 vaccination. After driving half an hour in traffic to get there, and waiting 15 minutes in line at the pharmacy counter, I was finally "checked in" by an associate and told to wait. After about 10 more minutes, they came back and told me that my insurance didn't cover COVID vaccines at Walgreens. I asked them to charge the vaccine to the federal Bridge program, which the CDC describes as covering vaccines for people who have no insurance, or whose insurance won't pay the cost. I was told that they couldn't do that. The same thing happened to two other people who had the appointments after me! This Walgreens is taking appointments to actively not give vaccines! If there are really such restrictions on funding the vaccine via the bridge program, and if they are really so picky about what insurance they will take, they really ought to check your insurance before you drive half an hour each way and then wait 25 minutes in the store to get told that you are not going to be vaccinated. How is this organization furthering public health? I am done with Walgreens.
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August 2023 by CARMEN Acevedo
Limited hours on weekends... 10am-6pm plus lunch hours.
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July 2023 by Alvan Kana
Horrible Management and customer service.
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July 2023 by marco rios pita
Great customer service, thoughtful and informative, especially in the pharmacy area. Recomiendes✅?
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May 2023 by James Bray
Went there for shoe arch supports for women. Quite a variety available. Did find one that fit the bill (and shoes). Very nice selection of cosmetics, snacks, electronics, cold drinks, greeting cards, etc. They do have a photo center to print your photos or obtain a passport photo.
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May 2023 by Alex
They refuse to price match to the walgreens website and have a $10 minimum online pick up. They want to charge $3 more for garnier shampoo and $5 more for walgreens brand lotion vs the price on the website. These were regular prices, not sale prices. Online customer service says deciding to price match is up to the store and this store does not. Take away the $10 minimum at least..
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February 2023 by Martin Huber
The pharmacist used their discretion to deny me a medication that I absolutely need. I hope he feels like a big man and also that I am ok without it!
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February 2023 by Erica Lansdowne
I'm about to get on a plane for the first time in years to visit my parents on the East Coast, so I wanted to be as safe as possible and get a third covid booster since it's been six months since my last one. They refused to administer it, quoting CDC guidelines, which are abhorrently lax in the first place. Extremely disappointing.
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January 2023 by Edward Hiett
I've been going here for almost 10yrs. They always go above and beyond to make sure a script I can't miss, gets refilled on time. The Santee store is the best I've ever been to, and the people who work there, are some of the nicest I've ever come across. THANK YOU to everyone there, I super appreciate all that you do! Best wishes in 2023!!!
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November 2022 by Houdini Athena
Walgreens is a mini department store and the 24 hr. ones are very convenient.
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November 2022 by Melissa R.
I seldom write a review, let alone a bad one. Yet, in this day and age, it appears that there is no where to turn for bad service. My story has to do with Walgreens in Santee, In particular, it has to do with the staff, and even more so about the Pharmacy manager (who ever so politely gave me his card as he kicked me out....). So, I went in for my 2nd Shingles vaccine, which is given to people who have health concerns or the elderly.... so, not just the run of the mill vaccine for anybody - you would think the pharmacy staff would have some compassion, but I'm afraid that is not so... To start, this is a 2 shot vaccine. I received my first one 4 months ago. I suspected that this pharmacy was slow, as my husband had a very long wait previously for his COVID vaccine. So, but I saw that they were busy so I patiently waited for my turn. This ended up being 45 minutes after my appointment time. Since I did the first one, I thought it would be better for Walgreens to do this one. Today, I returned for my 2nd shot. They had me refill paperwork I had already completed, no surprise that they are not organized. But, even before that, when I had checked in, there was a guy that arrived 30 seconds in front of me that checked in 4 hours late for his flu vaccine. I heard his whole conversation with the RN, his appoint was at 12:45 pm, now it was 4:20 pm. Sadly, after waiting 15 minutes, I find out the RN cannot even give the shot. I had to wait for someone else....Nice! So, as I continued to wait.... I see a staff member returning to the pharmacy from his break. The RN tells him that I was waiting. No acknowledgment, nothing. So then I start to wonder...was there somebody even there to give the vaccine? Should I reschedule? After a few more minutes, now going on 30 minutes of waiting (but I 10-15 min early as they instructed), I went to the window to find out if there was somebody who could even give the vaccine? Also, if I was scheduled, why wouldn't a person be there when I had the appointment time. Instead of any empathy or consideration, the pharmacy tech quite rudely started making excuses about how they are so busy (one person at the counter at the time), and that it has to be billed through my insurance (not my problem and doesn't take 30 minutes) and that the pharmacist was busy (I'm sure she was). But, I was just asking if there was even a person there that could have given me the shot when I had been scheduled, and if there was someone there now.... after all, if not, then why did I even have an appointment? I said I didn't need excuses, I just wanted to know if there was someone there to give the shot. However, the tech just stormed off .....Then comes the manager...This pharmacy manager of the Santee Walgreens store, might be one of the worst managers I have ever had the misfortune to meet. He comes to the counter, fresh from his break, not a clue about what was going on and pretty much tells me off. He didn't listen, but went on to ask me "what is wrong with you" (what's wrong is that I am wondering if I can get my dang vaccine, for Pete's sake!)? He stated that they were very busy, that I cannot expect to get the vaccine the minute I come for my appointment, that they are busy helping people (once again 3 people were in there the whole time I was there), and that they had to mix up my vaccine....well, that's a new one...last time I checked you draw up a vaccine, not mix it.... I tried to say I had to get back to my work, but it was to no avail....Anyway, If that is the case, why was the late flu guy able to get his so fast? He was in and out within 15 minutes and he had no paperwork prepared at all..... This "manager" argued with me that I hadn't been there 30 minutes (au contraire...maybe I was a minute shy) and that they were working and continued to argue the same points...busy, busy, busy or an appointment doesn't mean you get your vaccine then....... I responded that I was also working and I attempted to say I could come back at a better time
