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August 2023 by Michael Randazzo
Trying to get quote from them for my home insurance. Tried several times and no response. If you want insurance broker, I would never use this one. On for the hills. Maybe they're very busy. But at least do a call back. This company is pathetic!
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April 2023 by Krystal J.
I was with True Pro for about 8 years, and they always had great service. I would say within the last year their service has gone down drastically. They don't respond, they don't follow up. I wanted to look for another insurance, when I finally got a hold of someone at True Pro they told me I could look on my own for another insurance... umm isnt that the brokers job??? What do they actually do now? Who knows. Things that used to be taken care of same day, now take weeks, if at all. No one knows what they are doing, they get a 0 out of 10 for customer service.Needless to say, I found another insurance on my own. I didnt even bother to let them know I am no longer be working with them, they don't respond anyway. I ended up going through Otto Car Insurance, got a quote and insurance same day, great service no hassle. Definitely recommend using Otto car insurance instead!
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March 2023 by Cody V
True Pro helped my wife and I find the best insurance available when we bought our first home last year. They expertly navigated the insurance landscape and provided constant updates on the search. Since we live in a high fire risk area the search was harder than normal. True Pro saved us countless hours and hundreds of dollars on our annual premium. I highly recommend you reach out to them! Thank you again.
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January 2023 by Jenn Geuss
Highly recommend using this company! My friends and I have had lots of success working with Bo.
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November 2022 by Chris Smith
These people are incompetent. We had a ridiculous increase In homeowner insurance. Called them, no response. Found our own insurance and notified them in June! We were entitled to a refund. True Pro said they'd process it. They didn't. Called several months later. No refund. Had to provide Declaration Page. I did. They completed the request for a refund with the wrong date even after they had the policy Declaration Page. They were notified the next day from the carrier to correct it. True Peo Never corrected it. Here it is 11/15th still no refund. They are incompetent, unavailable and rude. Get someone else. Many phone calls and hassles from June to November. No excuses. You'll end up scouting for your own insurance anyway.
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April 2022 by MailOrderGamers
Been with them for years and hassle free
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April 2021 by Travis Schlieder
Cody is the absolute best, always makes sure I am not paying too much for auto or home insurance, highly recommend. They even got money refunded to me when changing carriers, I wouldn't have caught that
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June 2020 by Charlie Walkrich
One of my favorite things that makes them stand out is their ability to work with you directly via email. You can ask questions, get quotes, request changes and make payments via email. I find this much faster and easier than calling. Also, their prices are VERY competitive and among the lowest in the industry. Last but not least, they are happy to offer suggestions to make sure you get most appropriate coverage for your situation and they are always happy to answer every question you may have. To make a long story short, Tai, Rachel and Autumn are amazing! I highly recommend them for all of your insurance needs.
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June 2020 by Brianna Smith
Cody is absolutely amazing ! From the time I got on the phone with her she was very friendly and sweet. She was very patient and answered all my questions with knowledge. Cody helped me get a great deal on new insurance! I am thankful for her and am glad she was the representative I got to work with. Thanks Cody again for your time!
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June 2020 by Mr. DyRT
True Pro has assisted me many of times and every time has been great.
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May 2020 by A S.
Outstanding service. Bo is awesome. He's always available, gets you the answers you need quickly & all w a smile & upbeat vibe. Highly recommend!
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June 2018 by Brooke Reyes
I recommend to all my clients in real estate! Great company, best customer service and very competitive rates!
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August 2016 by AllanTracee Albano
True Pro, thank you for taking care of the little things, small they may be it makes a big difference in our driving confidence. We are confident that we are being taking cared of by you! Thanks for the good work. Love this company!!!��❤️
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August 2016 by Lonnie Laughlin
Great people to work with and best prices around. Give them a try. You won't regret it!
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June 2015 by Josh Ziegler
I am a Real Estate Broker and highly recommend True Pro Insurance! I refer to them exclusively due to their ability to shop numerous companies to find the perfect fit for my home sales. They are quick with placement but also respond quickly with claims. I can not say enough about their service. Autumn and Bo are true professionals and True Pro is a fitting company name. Thank you True Pro!Karen Ziegler, Broker
