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January 2023 by Patricia B.
I've been a Sharp Business Systems customer for over a decade and quite happy until the last four months. Four months ago, Apple introduced an update to the operating system that wiped out all the preset printer settings I use on a daily basis that were created by the Sharp team that installed my printer. Four months later, I'm being told that Sharp still hasn't produced a new print driver that works with the latests Apple OS. So, I'm paying for a two drawer printer and can only access one drawer in MS Word and Adobe Acrobat Pro, and I can't access the staple feature. As someone who worked many years in Engineering, I find it astonishing that the Engineers at Sharp don't coordinate with major vendors like Apple to update print drivers in a reasonable amount of time. Four months and counting is not reasonable.When my lease is up, I'll be looking at other options for my printer. Never thought it would come to this.
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October 2022 by Ryan Green
Sharp has always been one of our most trusted technical partners thru the growth and development of our business. Their products are top notch and their service is second to none! I give them my highest of recommendations.
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January 2022 by Laura Koval
Sharp Business Systems in Santee is our go-to place at Santee Lakes Recreation Preserve. And our Rep, Emily Tippin, is first-rate in her knowledge of business systems and customer service. We shopped around, but the best was already in town. Call Emily!
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December 2021 by FLORES Services
We have been working with Sharp and Emily Tippin for 1.5 years. Emily checks in with us frequently and is always willing to help out even when it's not in her area. Their service dept is also quick, wonderful and helpful!Thank you!
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November 2021 by Rachel Nathman
I have been working with Sharp several years as a customer. Sharp has always had great service, very responsive and great customer engagement. Recently with COVID they have continued to come through for us. We had multiple high profile projects where we could not have gone live without printers. New cancer center and new clinic go lives where not having printers would have been a show stopper. They were able to strategically allocate their inventory to get us what we needed for each of our go lives and in time for us to do all the necessary preparations and programming before first patient. Great service! Great team work! In addition after go live their service engagement continues to be responsive and interactive. They always show up.
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November 2021 by Crystal Lettow
We have been using Sharp Business Systems for many years and have always received excellent service. We recently got a new copier from them and Emily made the transfer process go smoothly. We are thrilled with our new copier and highly recommend Sharp Business Systems.
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November 2021 by Nick Parrino
We have been working with the Sharp team for over 5 years now and their products and service has exceeded our expectations. They are prompt, professional and understand our needs. I would highly recommend them to anyone without hesitation. Best in the business!
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November 2021 by James Almon
Been working with Sharp and Emily Tippin (My Rep @ Sharp) for 2.5 years now. They take care of our Big MFP devices. Its been great never have to worry about ordering Toner and when we do have an issue with one of them tech. support is dispatched quickly! One of the best vendor's I have for setup it up and forget about it operation's, that I have! Thanks!
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November 2021 by Ramiro Couto
I recently converted from another vendor to SHAP and I couldn't be happier with the process. My rep Emily Tippin worked closely with me through the whole transition process. She made the process very easy. The Sharp devices are great and their service is exceptional.
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November 2021 by Joel Diaz
I've been working with SBS a number of years now and they've always been responsive to our quirky needs and requirements. Joe Jones and his team do an excellent job with responding to existing issues, last-minute requests, and long-term planning for new deployments. Highly recommend!
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November 2021 by Rick Fultz
Sharp Business Systems has always stood out to me for their customer service. They solve problems instead of tell me why they can't do something. It's truly a customer centric model and so refreshing!
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October 2021 by Adrian McKibbin
I have worked with Sharp Business System for the last 25 years. Their product line is superior to all I have tried but their service is the reason I stay with them. Same day or next day and they fix it! I have not heard "THE COPIER/SCANNER IS DOWN" in a long time. I would recommend them to everyone. They are a great company and I thank them for what they have done for me..
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October 2021 by Ernie Hahn
My friends at Sharp have been the catalyst for change and technology at the Sports Arena for the last 20 years. I have had the privilege to work with Dale and team on big projects involving copiers, flatscreens, marquees and transforming the arena into a state of the art facility.... love the team at Sharp and will be doing business with them for years to come.-Ernie Hahn
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October 2021 by Duke Little
Dale Wedge and his team at Sharp Business Systems has been a tremendous partner to SDSU and SDSU Athletics in particular, for years. We lean on them in many ways throughout the year and each time they rise to occasion and deliver superior customer service and support.
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October 2019 by Kristen D.
I'd like to give a quick thanks to Travis Alegria at Sharp Business Systems. He has been participating on our Board of Directors for the past few years and supporting our Chamber through various events like our golf tournament and annual Awards Night. We went out to lunch to chat about home life/work life balances and I had an opportunity to thank him for his invaluable input while he volunteered with our organization. He often came with insight when we needed guidance and expertise from experiences in other groups he's served with. He brought a fresh approach in with a thoughtful attitude and he will be hard to replace. His staff helped us through copier leases, moving equipment, ordering new equipment, and renting technology to help enhance several events we hosted. Although I'll miss him in the board room, I appreciate Sharp's overall commitment to the Chamber and I look forward to working more closely with some other staff members on their team and continue to have Travis' support as the Chamber marches on.
