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“The staff at this post office is extremely friendly and helpful. The nice woman (I wish I knew her name) working there even helped me save money on postage by using an alternate box for shipping. Very happy!!”
“I’m convinced this is the nation’s best post office. Everyone that works here is an absolute delight. I’ve had cases opened on packages that I’ve gone missing and each person has followed them and followed up with the upmost care. Even the customers catch on to the Bermuda triangle of kindness that this place exudes and are often seen holding open doors, letting people go ahead of them and talking in line. going here makes my day most of the time and luckily I’m here a lot. ”
“I love everybody that works here. They've been such a big help in helping me get art prints sized correctly and printed I really appreciate all the hard work and help that these guys do I highly recommend them”
1:30 - 5PM 10AM - 1PM
9805 Campo Rd Ste 165, Spring Valley
Post Offices
“I only come here a few times a year mostly near the holidays. I don't have a mailbox or anything here so this review is strictly for the main customer service line of the post office. The male employee who was helping me was welcoming, I just walked in and he apologized for wait and began to help me. There was no wait I just walked in but ok I'm all smiles. I asked for holiday stamps and he grabbed the box to show me all the options they have. I didn't see the option I saw online and he informed me that type was the winter regular stamps. I got a few of the booklets of stamps for $11 each. The best part is if you go in you don't have to wait 5-8 business days to get them shipped with possible 2-3 delayed days. Also my neighborhood postal annex booklets cost $3 more so it's a no brainer to come here for snail mail stamps. The only issue is this parking lot and shopping center area is a little sketchy so you really have to watch your surroundings. Other than that it's a friendly post office from what I've witnessed the past few years.”
2 - 5PM 10AM - 1:30PM
13961 Campo Rd, Jamul
Post Offices
“I cannot understand so bad reviews here! They have been awesome for everything I need.I am sure they overload with work and they still doing a great job.People come here frustrated with their lives and over a stupid occurrence, that normally is customers fault anyway, they dump it all in whatever chance they find first.Thank you Post Office Jamul, just keep being cool as you are! ✌️”
“I would like to express my utmost appreciation for the exceptional service provided by Celia at the passport service. From the moment I stepped into the office, Celia greeted me with a warm smile and a genuine willingness to assist. Her knowledge and efficiency in handling passport applications were evident as she guided me through the process seamlessly. Celia's attention to detail and thoroughness ensured that all necessary documents were in order, leaving no room for errors or delays. I was truly impressed by her professionalism and dedication to delivering a high-quality service. Celia's outstanding customer service skills made what could have been a daunting experience pleasant and stress-free. Thank you, Celia, for your exemplary service and for going above and beyond to assist me. The passport service is fortunate to have such a remarkable employee.”
“Had a delivery scan and tracking issue with an item I shipped to Poway. However, A.J. from this location helped get the issue resolved quickly! He was knowledgeable, efficient, and friendly. Thanks! I truly appreciate you going above and beyond.”
“I got here late 15 minutes but they took me in a fill up application for my passport lady. She was wonderful customer service. It was excellent. It didn’t take me not even 30 minutes. It’s a small post office but it’s great to have somebody understand your situation. they deserve five star.”
“I thank you from the bottom of my heart.
I have been waiting for a suitcase from Germany for a long time, and it falls on the weekend and falls on Monday, which is the Martin Luther King holiday. According to the Internet, the package has arrived at the post office, but it will not be delivered until the next day. But because I have to take the flight back to my country the next day, I specially go. On one trip, the postmen passing by enthusiastically asked me what kind of help I needed. After looking around for no goods, they said they would pay special attention to me. I received the package more than an hour later. I just happened to see the postman appearing in the sun. I think they are all angels”
“This is by far the most helpful Post Office I have ever been to. Oliver was so friendly and consulted with me on shipping a large package. I am eternally grateful for the service we received.”
“I love this post office! I never had any problems with this post office. I always come here to ship out my orders for my small business. Everyone there is kind and helpful!?”
“I ALMOST got scammed long story short dropped a order off at this location around 2:30ish pm and paid for overnight for a customer. Did some extra digging because something in my gut said double check their info and I did turns out they like to scam small businesses sadly. I was in El Cajon when I realized this information at 3pmish so my husband drove us back to the location. Same lady who helped me the first time recognized me and I explained to her what happened she retrieved my package and reimbursed us our money back. Personally best experience I've ever had at a Usps location.”
“I know that people who go to the Postal Office are either in a hurry, anxious that their mails/packages are taken cared of or would even be having a bad day. So Cashiers and Staff working to serve all the customers are often overlooked or taken for granted. A small shortcoming on their part might be blown out of proportion by others, thinking they are snob or unhelpful. I can relate, because this USPS Staff ms. Joanne, might look reserved or strict, but once you get to know her, or take time to smile at her and talk to her, she will be very nice and cheerful. She has helped me from the first time I stepped in this location. Walked me through on how to open a PO Box and assisted me in mails that I'm looking for. She wrote everything patiently. I thank her for knowing her products and services. So just to put a balance perspective, most customer service workers might also have a challenging day and I feel we as consumers must also be considerate, who knows friendships can also be built which will last.”
“The staff here is always super kind and friendly! Limited parking out front, but they have a drive-through mail box in front of the building (on the left side as you're driving by). Good shipping cost/pricing.”
“Friendly staff, even when customers are rude. Sadly I see rude customers everytime I come in. Don't understand why people are so mean and demanding when they are trying to help.”
“First time visiting! Went on a busy Monday morning around 930am. I had 30 envelopes that I had to mail out for Father’s Day. I waited in a line for less than 5minutes. The postal agent took good care of each envelope printing out stamps for each one. My experience overall was good. I highly recommend this location.”
8:30AM - 5PM
4740 Mission Gorge Pl, San Diego
Post Offices
“I had the best experience at Grantville post office in San Diego, CA. My package had the 5 digits wrong on the order and it was coming from Canada.So an international package. I called Canada postal service to see if a correction could be made. I also got a hold of the company to let them know the 5 digits were incorrect. They tried to intervene but of no avail. 1800 USPS gave me some great info on how to go about to retrieve this package. Once I knew the package said “out for delivery”, that was my cue to go down to the Grantville post office and the manager then looked all over the facility and made workers aware of this package having the wrong 5 digits. Low and behold the pack was there and in the pacel bag of my carrier, since he was familiar with my name and correct address.I am very grateful to all who went out of their way to get this package to me.”
“I just wanted to leave a review of my wonderful passport appointment experience on August 20th with Jean? (Forgive me if I got her name incorrect). She was so helpful and really made the stress of getting two passports so much less. Thank you so much!!”
“I have been here multiple times and it's my preferred post office in the area. Sometimes there is a wait especially at the end of the day as they typically only have 1 or 2 people at the counter. But I have always had good customer service.”
“I went few times because I lost the key from my mailbox. every time I went I noticed that the employees treated people with respect. I saw people already go with attitude or do not arrive with everything that is needed to send their packages and they want them to solve it there. I had a good experience and they helped me throughout the process, I expected it to take 1 to 2 weeks and they did it in 3 days. Thank you”
“I was shipping a package from NC to California and it experienced some delays along the way. I was worried it would not arrive in time (it was a time sensitive package) so I submitted a USPS help request, honestly not expecting too much. The very next day, on a Saturday, I received a detailed voicemail from Antonio about the status of my package and that he would look into it and keep updating me on it. The following few days, he left me two more voicemails letting me know the package had arrived at the local post office, and then finally that it was delivered. Shoutout to Antonio for seriously going above and beyond - idk if you’ll ever see this, but I appreciate you ??”
“Ashley M. is very sweet and quick to the point!
Dont give low ratings to a Post Office thats like giving a low rating to the DMV, of course you have to wait in lines and be patient. Theyre only human!”
“I use this post office for drop and go types of things. This is not a full service post office, at least when it comes to customer/mailing services. If you want a variety of stamps, or mailing supplies, or space to finalize your outgoing mail, go to the post office off of Bisby Lake, a mile up the road. This is an annex; mostly handling mail, not people. I ship a lot of Poshmark and eBay packages and they always reach their destination on time. Also, this post office was incredibly responsive to a report about graffiti on one of their boxes. My call was answered immediately. My one issue is that it seems like there is a lot of turnover when it comes to carriers and I'm sorry for those of you who have had packages go missing. 15 seems like a lot; make sure the sender is insuring their outgoing mail. That way you have a record. Or require that something be sent with with a tracking number. I would recommend this location for basic services only and you shouldn't encounter all of these issues. Also, even when Amazon or Macy's for example uses USPS, the packages are always delivered to my door.”
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“Very nice and clean location. I was helped by an employee Sara. She was nice, professional and quick processing my pile of outgoing mail. I would recommend this location.”