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March 2023 by Stephen B.
This location is closed and out of business.
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December 2021 by Kristin S.
this shop is a hidden gem. I started using this business back at the end of 2020 when my ex husband was deployed. they were always so helpful and nice every time I came in to pick up boxes, ship boxes, or print things off for school and they were literally right across the street from where I lived so they were also very convenient for me. after being turned away by multiple document scanning business over the last week, I traveled out of my way to Santee to this business to see if they would be able to help me and they were. they scanned my entire enlisted medical record for me to be able to send out to a consultant. I forgot how much I used to appreciate this business when I was living in the area and sending multiple boxes out every other month. they, by far, surpass the post office.
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December 2021 by Kris S.
this shop is a hidden gem. I started using this business back at the end of 2020 when my ex husband was deployed. they were always so helpful and nice every time I came in to pick up boxes, ship boxes, or print things off for school and they were literally right across the street from where I lived so they were also very convenient for me. after being turned away by multiple document scanning business over the last week, I traveled out of my way to Santee to this business to see if they would be able to help me and they were. they scanned my entire enlisted medical record for me to be able to send out to a consultant. I forgot how much I used to appreciate this business when I was living in the area and sending multiple boxes out every other month. they, by far, surpass the post office.
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July 2021 by Kris K.
Absolute garbage business, Never answers the phone, does not offer pickup for my DHL or fedex packages Useless waste of space in this shopping center!!!!!
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February 2021 by Billie Crane
So disappointed, I took in a couple packages to return and one of the packages is lost and the clurk tell's me they don't know who picked it up or how to track it and it's not their responsibility. because I didn't use their tag.I used the return tag that came with the item. So just to let you know if you're going to be sending a packages out from the postal annex in Santee on magnolia mast I suggest you ask them how you're able to track your package before sending it or go to the post office.
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November 2020 by Teri F.
Austin is super! He packed up a package for return on eBay. He gave me the tracking number & provided an estimated time for the return, plus he affixed the correct label & endured the contexts were packaged carefully.
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September 2020 by L M.
I specific requested how to pack according to the manufacturer recommendation. This location fail to do resulting damaging a $1200 monitor. The Assist Manager said he will do and did not happen. Do not trust expensive items at this location unless you really don't care. For weeks I've been communicating Annex Corporate to try De-escalate small claims against Pac Mail Santee location.
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August 2020 by Karen Kaye
Best customer service ever!! We had a bit of an issue and they made it right. We have always been made to feel important as customers. I highly recommend them!
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October 2019 by Fred Wilson
Wow! The best experience with these folks.
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April 2019 by Jody Kravitz
These folks can pack or crate and ship as anything. Private mailbox service and package receiving very useful and reasonably priced. All kinds of packing and office supplies too.
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April 2019 by leia coffman
This place is the best they are great and the notary.is a real sweetie thanks guys
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April 2019 by Dan Morris
I went to the Santee location to get some documents notarized because their website says they do it for $10 per signature as everyone else in Santee charges $15 per signature (the maximum charge allowed by California law). The notary tried to charge me $20 per signature and told me that most notary publics are charging $20 these days. (False). I then left for the UPS store. They were as shocked as me when i told the super friendly employees at the UPS store about the illegal overcharge. By the way... UPS charged me the legal $15 per signature. Hopefully someone will read this and not waste their time and money.
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April 2019 by Brian Moreau
Love this place! Great customer service everything gets done quick and easy. This place has saved me tones of time and mony. I will always go here for my shipping needs. Soooo much better than any kind of post office or othere shipping buisness
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June 2018 by Christine T.
Thanks to Diana and her talented team at Pakmail Santee. I needed to get a letter to London in under a week and they researched and explained all of my options and I was able to get my letter (with tracking) delivered to London in 3 days (with tracking) for a very reasonable price. Love that this is a family-owned, business. Thanks Pakmail Santee.
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April 2018 by Viktoria R.
New ownership - not a good change! I've been coming to this place for many years and today I dropped in to hand in a prepaid package. They wanted to charge me a dollar just to give it to USPS thirty minutes later? Ummmm no thanks! I gave it to the first mail man I saw and won't be coming back to buy, mail, print, fax anything here again. It's those little moments when you can take care of a customer so that they think of you as THE place for all their shipping needs. I may not have spent money today but through the years I have done plenty of business with Santee Pakmail.
