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“Anjan is very good , provides excellent customer service. I brought my friend here to purchase used iPhone and they gave excellent deals on phones and monthly phone plans . I recommend this place highly .”
“If I could give 6 stars, I would. Replaced iPhone 11 screen in like 10 mins and also ordered a power button for my Samsung galaxy A13 5G. I thought I was going to have to buy new phones..sorry kis no new phones.. and the tech is super nice and talented. I'm sorry I forgot her name it starts with T. I definitely recommend..”
“They are amazing I went to another AT&T store and they kept telling me the wrong thing that was wrong with my phone took it over a day to figure it out I went to the store literally 10 minutes and the girl figured it out love this store really upset with the other one”
“My phone had software issues today and Payless people fixed it for free. Besides, I always go to Payless for all of my phone and computer repair. I recommend to everyone they have great customer service.”
“I just purchased a new Flip6 and went to the ATT store located at Marketplace Center. I'm always hesitant in transferring data, plans, etc. Valerie was so helpful and walked me through the entire process. She was a very nice person to work with.”
“I took my iPhone to this store (HMB Cellular on El Cajon Blvd) two days ago. It was damaged when I slammed my car hatch door while the phone was sitting right on the latch. It certainly damaged the screen severely but also a dent on the back of the phone. I was certain the mother board inside was probably damaged. The young man at the front counter, whose name I don’t recall, was extremely kind and helpful. He kept Re-assuring me that although it looked bad, it was still possible for the inside to be intact. He proceeded to open the phone and checked all inside parts in detail which took him a good hour, and told me the phone was still completely intact and that only the screen would be needed to be replaced. He replaced the screen. My phone works as well as it did prior to the damage. Thank you HMB Cellular)! I can now see why you have 382 reviews and all with 5 stars! I will certainly be referring friends and family!”
“So i came into this little hole in the wall store trying to figure out what to do about my two different cell phones from separate carriers (one being T-Mob of course. The worker could not help me with my strange request of changing phones, carriers and phone number but he did advise me what to do- and in a friendly way even though he knew it would not end with a sale. Good experience which wasn't expected in the area it's in. I guess that's just an assumption i made that was entirely incorrect. I guess that's why we shouldn't assume!”
“Carlos was great! He was very professional, helpful, solved a problem I was having on our account and took care of setting up our new phones quickly. We will definitely come to this location from now on. :)”
“Allan is outstanding, foremost he's extremely competent which in today's service marketplace I've found few whom are experts in their field as Allan is, additionally he's honest an extremely fair cost wise which is quite comforting when you're like myself tech challenged, I'm confident you will be as satisfied as we all are having this type of resource right here in Lakeside. Thanks again Allan for your honesty, fairness & sound trustworthy advice. ????.”
“Excellent service and the guy named Khalid. He was very helpful and friendly. He helped me with my friend’s phone to set up your iCloud and new Gmail account and we bought a phone from him. I really recommend everyone to this place.”
“Absolutely amazing! The place was great, the service was extremely quick and everyone was really nice! Ravyn, Ron and Dany were amazing! They were very kind, understanding and patient! They helped me get my home internet, explained everything and even did some protocol stuff (which I don't understand, but it was cool to see them follow the rules!)
If not for them- I would probably be stuck without internet for several months, so my sincere thanks to them and to all the work they are doing! Keep it up guys, you're amazing!”
“I love these men! They do excellent work!They have repaired 3 different phones for me. The prices are more than reasonable, the service is excellent, and they take the time to help each individualperson and explain every step along the way! I will always go to them!Thank You!”
“I recently visited the AT&T store at Parkway Plaza and had an outstanding experience. From the moment I walked in, I was greeted with friendly smiles and a warm welcome. The store was clean, well-organized, and had a pleasant atmosphere, making it easy to browse and find what I needed.
The staff were incredibly knowledgeable and attentive. EJ, in particular, went above and beyond to help me with my questions and concerns. They took the time to understand my needs and provided personalized recommendations that perfectly suited my situation. I never felt rushed or pressured into making a purchase, which I greatly appreciated.
When it came to setting up my new phone, the process was seamless. The team ensured that all my data was transferred correctly and walked me through the setup step by step. They also provided helpful tips and tricks to get the most out of my new device.
In addition to excellent customer service, the store had a great selection of products and accessories. The pricing was competitive, and I felt confident that I was getting the best deal possible.
Overall, my experience at the AT&T store was exceptional. The combination of a welcoming environment, knowledgeable staff, and outstanding service has made me a loyal customer. I highly recommend this store to anyone in need of AT&T services or products. You won’t be disappointed!”
“Great customer service experience i have at this store. They know about there devices and most important they were able to help me with my device and the issues i had been having for a while. Thank you for your patience and taking your time to help me. definitely recommend this store to everyone. have a great Day.”
“I just wanted to give a shout out to Bryant for helping us out yesterday on Easter. I know he didn't have to be there that day, and there was a huge line of people, but he took care of each and every one of them graciously and courteously. Good luck on your studies!”
“I was helped by eva at this location and let me tell you. Exceeded my expectations. One of the nicest people I ever met! Not only was she very polite and friendly. She saved me a bunch of money on my plan. She was the best!”
“I had a great experience at Touch-Tel Wireless! The staff is super friendly and helpful. They fixed the back of my iPhone 14 pro the same day, and in record time. I was really impressed with their work. definitely recommend if you need repairs and they have VERY cute cases too!”
“I went in with my 87 yr old dad and his 2g phone. Orendo gave us fantastic customer service. He was knowledgeable enough to convince us we needed to replace it and left us confident we were getting the right replacement. He was patient with my dad who wanted to know everything Orendo was doing. My dad is no longer tech friendly and Elvis is too modern for him. The fact that he left the store with new technology and a smile on his face is almost a miracle. Orendo was a breath of fresh air in what we both thought would be a tedious chore.”
“This store has wonderful customer serviceI went in late last night 7:58p11/3 -Doors were about to close and they still serviced me anyway thank you so much I appreciate your friendly service”
“Over the last 10 years I’ve been with the company, this was the best AT&T experience I’ve had. Painless and straight to the point. Thank you Misael!!! Thank you AT&T!!!”
“I was treated like a customer should be treated. With top knoch professionalism. It good to know a customer has his own opinions appreciated with the professionalism of the store.”
“Roxanna Susana and Vanessa were really helpful cricket employees. They provided the best service ever, these employee are not only beautiful but also extremely kind. If you have any problems this is the spot to go to. I left feeling happy and fulfilled. Best customer service!”
“The sales person, Janet, did an amazing job explaining the different phones and prices. She was vvery patient as I couldnt decide on Motorola or Samsung. Please come see her for all your cricket needs as she has been w/ cricket for 6 yrs. Thank you”
“The staff were completely professional. I came in with a problem on my phone and the employee Aisha was completely professional and was willing to help me out. In moments, the problem was solved. Both of us were happy. I would definitely recommend New Metro to everyone I meet. I love the company and how professional they are handling customer problems.”
“~ Myself and my Sister went to this location today. We went to go inside this location but the door was locked. We were walking to the parking lot to leave and we heard a female mentioned to us she was opening this location. She goes on to say this location was closed and locked due to her being in a meeting on El Cajon , CA. The employee who was scheduled to be there did not show up for work. While she was unlocking the door , preparing to open the store she was calm , courteous and professional. I explained I’m with my Sister to assist her in getting a phone. She throughly answered all all of our questions about plans and pricing. She did not rush us at all. She did a test call to make sure the phone was working and kindly changed the ringtone to my Sister liking. There was One guest waiting after us. Marbella delivered exceptional customer service today! Should I become aware that someone needs a phone I will send them to this location and have them to ask for Marbella! Thank you again for assisting us today!”
“Travel for the company.So I didn't really know my locations my phone got damage and I needed my g.P s and my cell phone Daisy and anna very helpful ?thank you lady's ⚘️⚘️”
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“We came in to transfer a line and Eli was the Gentleman who helped us. He had far exceeded our expectations. Not only did he get us transfered he also helped us with my daughters phone whose battery was constantly dying. Told me what to do and how to do it while he was helping with the transfer. He had me call while he was doing the transfer and then walked me through the claim over the phone. He was a great help. Thank you so much Eli for everything. At&t should be proud to have you, I know I am. Thank you again.”