{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Actually these five stars go to the staff at this Santee, CA, branch. Especially Kendrick. On several occasions he has serviced our needs for various transactions. He is pleasant and thorough in handling our needs. Navy Federal is truly the place to bank for any savings and CD accounts. They offer a fantastic return for our money. Our only complaint with the bank is that they handle most things through a third party which tends to lag. We just got so spoiled with our previous bank that everything was same day (bill payments and Zelle) Not so here. Like I said the staff is the best!!! Thank you Kendrick for your great service!”
“I’ve only been in this branch twice (rarely ever need to these days), and both times I was extremely pleased with the level of service I received. The first visit was an effort to track down a wire transfer that a client insisted they sent (money never arrived). Even though the error wasn’t on my end, and technically nothing my bank can do, there were two members who took the time to review all the paperwork I had and help me track down the missing money, and let me know my options. Nothing they could do as a bank, but simply sharing their knowledge with me, helped me track down a missing $1000 payment. The second time was to send a wire transfer, and Anthony was very patient and knowledgable, walked me through the whole process and even helped me save a bit on fees in the process.
Rare that I feel the need to post a review on something as simple as a bank visit, but credit where it’s due. This crew takes customer service seriously. Even I was being helped, I saw every person who walked into the branch greeted with kindness and attention. The world could use more of this. :)”
“Great customer service and clean branch. Friendly staff and I am always greated as soon as I walk in the door. It is in a convenient location for me and the parking is easy.”
“Very nice branch. The staff is friendly and professional. It's a very large branch and is clean and organized. I always appreciate the service at this credit union.”
Open 24 hours
9711 Mission Gorge Rd, Santee
Banks
“I was fortunate enough to receive an appointment withTY PHAM.She is the most knowledgeable and helpful person that I have experienced in a very long time. Ty listened very intently with my issue, then took ownership of it, and was able to come to a solution twice or three times better than I ever thought was possible. I left the branch a much happier customer, and had my positive feelings toward Bank of America renewed 100%.I hope the Management is able to recognize Ty for an excellent job well done!Thank you Ty - I will be banking at this branch moving forward.”
10AM - 4PM
9711 Mission Gorge Rd, Santee
Banks
“I was fortunate enough to receive an appointment withTY PHAM.She is the most knowledgeable and helpful person that I have experienced in a very long time. Ty listened very intently with my issue, then took ownership of it, and was able to come to a solution twice or three times better than I ever thought was possible. I left the branch a much happier customer, and had my positive feelings toward Bank of America renewed 100%.I hope the Management is able to recognize Ty for an excellent job well done!Thank you Ty - I will be banking at this branch moving forward.”
“Thank you. I usually do my banking at about 10:30 AM weekdays because it's very rarely busy then. We opened our account in 1968 and began using this branch 9 years ago after moving into Santee. Most of the staff remember me and a couple call me by name. Even the Security Officer exhibits friendly professionalism. I feel very comfortable here. You will too.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“WOW, this place is terrific. The entire staff is so friendly and so helpful. However, Jesus, who works here, is an absolute GEM. My mother and I went in to discuss loan options, and Jesus was patient and explained everything we needed to know. Their kindness and excellent communication skills, including their ability to speak Spanish, not only made us feel truly supported by Navy Federal but also significantly reduced our stress levels during this time. Thank you, Jesus and team, for giving us such a great experience during a stressful time. Jesus, you rock!”