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March 2024 by Jason S.
WORST place ! Save your money! If I could give no stars, I would. Bought a New $1000 Dryer, and simply needed to exchange for an electric, as my gas supply line was not installed correctly inside wall, no way of knowing this until I added a ball valve and no gas. I come to find out LOWE'S has a 48-hour return policy....WTF . So I'm stuck with a gas dryer I can not use. Hopefully, this store goes out of business soon.
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March 2024 by Cassie R.
Do NOT... I repeat.. DO NOT BUY A DOOR w/INSTALLATION FROM LOWES. I could write out the 10 page story of my experience but I cannot fathom spending another minute of my life wasted on them. Long story short, took TWO YEARS to resolve all the issues and get a refund. HOURS UPON HOURS of phone calls, emails, empty promises, taking multiple days off work for installs that never arrived... etc etc etc. The most incompetent unprofessional service and customer service I have ever encountered. I will die early from this experience. You don't even deserve 1 star. Do better. On another note, I went to buy an entire new kitchens worth of appliances and washer/dryer prior to the door situation and when asking which one the woman in the department recommended, she says "any of them will last at least a year" and walks away. I went and spent 6k at Home Depot that same day instead.
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March 2024 by Laura P.
I was in on Saturday and thought the mulch I usually buy was discontinued. I asked an employee who looked as though he was coming back from a break about.. He replied that he's got plenty he'll go get them as they're outside. I went back to where the mulch was after looking around for a few minutes and he had a pallet full. He asked me to step back and said, " how many do you want? He loaded up my cart and walked me up to the registers where there was a short line and said "hang tight I'm going to open the other register" He did and a lady stepped up and he rang her up. I was next. As soon as he was done ringing me up, he thanked me and wished me a good day and told me he called the guy to help. Matt was waiting to walk me out to my car. He pushed the cart and loaded all 5 bags of mulch into my car and the 8-ft sunshade being so careful with everything. He then said "there you go ma'am, you have a great day." Now if that isn't amazing customer service I don't know what is... Thanks guys!!
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March 2024 by Arvaunti V.
Service was terrible. Waited for help after I asked an associate and pushed the button but nobody came. This happened before, shame on me for giving this store another chance.
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February 2024 by Melissa W.
Don't waste your money at Lowe's. Spent a lot of money purchasing windows. Two parts were missing. Took 8 months for install to be complete b/c Lowe's kept ordering incorrect parts. I had to google the part number and give to the associate to order. When part finally came it I installed it. I asked to be compensated. They compensated me very very little. Lowe's has lost business from my HOA and my clients.
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February 2024 by Le Cretique- Rube in the Hood
Went to buy a stove waited around the department. for someone to show up. Glad I did because Jimmy came and helped me to find just the rightStove. Good selection of stoves. Purchased my stove set the delivery date cost for delivering is reasonable.
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February 2024 by Jay X.
I love how the Lowes are always cleaner and safer than HD. Patrice at their Pro Contractors Department is friendly and efficient. I never have to wonder if my truck or tools will be stolen while shopping at the Santee location.
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February 2024 by Funny Videos
For sure Home Depot carries more items than Lowe's after I tried to shop there for a few times. Of course, it is worthy to try it if you could hardly find out your expected items in Home Depot.
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February 2024 by Mark Lawson
You can not find anyone to even help you. No one in design centers,when you do find a person not there dept.....just crazy!
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February 2024 by Steve Ladeby
Went to Santee Lowe’s and wasn’t having any luck finding tool I needed. I saw this gentleman working stocking shelves and working so I asked him for help and we sparked up conversation and off we went on our adventure/search. Michel Kopf made my visit to the Santee Lowe’s a memorable one , I got the tool and even an extra tool with Michel’s help. I would say You guys should pat Michel on the back and let him know you appreciate him. These days to me it seems harder and few between to find sharp quality people & Michel Kopf is one , Thank You Sir !
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February 2024 by Macrina Diviesti
Had everything we needed to protect our home from water damage in anticipation of upcoming storm. Home depot in santee had nothing.
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January 2024 by John Wayne
It's alright but I miss whe. Tou ask for a product they wal you to find it they no longer do that. It's a nice calm store but I have been walking g and employes just cut right in front of you and in your personal space other than that it's fine
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January 2024 by zaydah gonzalez
Most of the time I bought all the home improvements at Home Depot, but I noticed at Lowe's you can find a very good deals.
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January 2024 by Chuck Cantale
Friendly employees helpful to work with
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January 2024 by Mauricio Delgadillo
I love Lowe's.