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April 2024 by Wendy Zamora
Always very helpful and knowledgeable. Kind of expensive, but if you need something, they have it.
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September 2023 by Blake Franklin
I called and went inside to procure an alarm for my pool. I was told by one store that the other store had the alarm I need so I went across town to find out they didn’t have it when they said they did and on top of that they young dude in lakeside store tried to sell me a broken one. SMH
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August 2023 by J. Sy
Low on stock and the lead gentleman/manager was clueless. Would not price match a retailer they blatantly advertise price matching against on their list at the counter. Entered my rewards number incorrectly which failed to record the purchase that would have led to $30 in rewards. Only come here if you need something immediately.
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June 2023 by Eduardo Gonzalez
Says it opens at 7am. I’ve been here waiting and nothing.
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September 2022 by Honest A.
Absolutely rude service. I was waiting for 30 minutes patiently and he totally skipped me to help this man out who walked into the door. I was clearly right in front of him at the register. When I asked him why he was refusing to help me as if I was invisible, his actual response was, "that's just how things go sometimes." That is when I realized this tall skinny white male with ice snowy white hair is possible a prejudice piece of s*** or even a racist. I will be contacting the manager and writing a complaint formerly through BBB. I went in there to buy a small item and was completely shocked. Don't support this business.
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September 2022 by William Barksdale
Not sure if it's lack of knowledge or outright gouging, but...we have visited this store weekly for the past couple of months. We haven't been there yet without spending over $200 on products they recommended. They never seem to have the quantities of what they recommend, so we ended up buying smaller quantities at higher prices. The most glaring is that for 3 weeks straight, they told us we needed to add significant amounts dry acid, then told us we have too much acid in the pool. The pool hasn't been clean, clear or balanced the entire time we've been using Leslie's. We're not new pool owners and completely understand when and how to take pool samples. Switched pool supply stores, within one week, pool is perfect a balanced and haven't spent more than $100 every two weeks. I'm not a chemist, but results don't lie.
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August 2022 by Becky R.
I went to the other Leslie's in La mesa originally and then decided to try this one and the younger gentlemen reran my test bur checked the box I had originally went in for which was cloudiness, and it changed the reading and the supplies he gave me to fix this worked. A month or so later I had another cloudiness issue and went to the la mesa one again and explain please check cloudiness, I get in the car after I bought a few supplies and got home tried everything out didn't worm and was extremely frustrated so I looked at paperwork she never checked the box for cloudiness just went into the santee store he checked the right box and retest a new batch of water and even more things were out of range after buying his suggested supplies it literally cleared up the cloudiness in less than 30 mins. Unreal. But I am happy with the santee Leslie's and will now just go there instead even though it's a few more minutes out of the way. Thank you guys!
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February 2022 by C. H.
It has all you need for pool or spa. Knowledgeable staff as well. Great place!
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July 2021 by David Williams
The staff is ALWAYS helpful on getting what is needed
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January 2021 by Alexander Bogart
Good service, knowledgeable employees.Sometimes the counter is slow to process purchases or water testing.
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July 2020 by Charles W.
Brought in my pool vac because it was not working right. Think it was Mike who helped me out. He called and said it was debris causing the trouble. He took it apart cleaned it up. No charge for his work , he said they only charge for parts!We will be buying our pool and spa equipment from them from now on. Thank you for great service.
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June 2020 by kjtrwarhead
Jacob is an absolute G Unit. Dude brought my alkaline level from 369 ppm to 91 ppm in 2 days with his instructions. (280 gallon bromine vynal liner spa)
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June 2020 by Sally McClure
Jacob was incredibly knowledgeable and helpful!
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June 2020 by Marisela Ibarra
Chuck is the man! He is very knowledgeable and is always willing to help. Love coming in with samples and he always recommends what is best for our pools.
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May 2020 by Rey Diaz
He was very helpful with everything. ?