-
February 2024 by Jonathan Jarman
I reserved a SUV for my daughters birthday party this afternoon and they said they’d pick me up at 1:30, here it is 1:50 still waiting now they won’t pick up. I have to pick my daughter and her friends up at 3pm sharp. Terrible customer service.
-
February 2024 by Steve Chika
Great customer service and thank you so much for the worker of enterprise
-
January 2024 by Thomas Niday
Great people and service.
-
January 2024 by MB D
We needed a rental while our vehicle was being repaired due to an accident. The insurance company arranged the rental for us. Due to a service light turning on, we needed to make an exchange of vehicles. Brett, at the Santee location provided us with EXCELLENT professionalism and customer service. He is an asset to this company!
-
January 2024 by Taylor Smoot
To start off I am not a Karen and I RARELY, if ever, write reviews nor negative ones at that. However, I had a horrible experience at this location. Long story short I came in with a temporary license pdf, and one of the staff, I don't know if it was a manager or not (tall, large man) was EXTREMELY rude and kept saying "that's not how this works" "it doesn't work like that" when I told him that the dmv said I could email enterprise the pdf of my temp. So I ended up just leaving because he was so rude and unprofessional. Then Enterprise (Santee) called me today (4 days later) to ask if I wanted to get a rental car still, and I explained to her what happened. All she had was excuses and cut me off multiple times like she didn't care at all, and she just wanted the phone call to end. Super disappointing. I will not be going here again. Nor will I refer this location to anyone else.
-
January 2024 by danny S
Really odd I must have come in on the wrong day. Was kind of expecting normal Pleasant people but the tall large gentleman who helped me seemed like he was in an extremely bad mood. He was actually downright rude to me. I asked about the additional Insurance just to make sure I was covered and he kept mentioning something about it's just not our policy without even explaining it. It got to the point where I had to politely tell him I'm sorry I'm just going to go somewhere else. He gave me a full eye roll fill out five six and an under his breath fine as he walked over to one of the other employees and I could just tell he was talking under his breath about me. I just won't be back went down the street to Avis much more pleasant people working there was in and out and under 15 minutes. Enterprise is now a big no for me locally
-
January 2024 by GIL Reynolds
Best cars. Best price. Best service.Gilbert Reynolds
-
January 2024 by Darrell Wynant
Shockingly fast service! Especially for the time-frame... (just after Xmas) The vehicle was mostly in great shape. They gave it to us with and oil change needing to be done, so chimes and such kept going off and the cruise control would keep getting force shut off because it needed service (according to the dash). Otherwise it was a good experience.
-
August 2023 by Ana Terezon vasquez
Awesome
-
May 2023 by Jim Miller
Was there today to pick up my vehicle that i had reserved, didn't catch the guys name behind the counter he was extremely rude i will never rent from enterprise ever again. Found Hertz car rental in El cajon off of Arnel ave it was two hundred dollars less for the same vehicle i had reserved if you want to save money and get a good vehicle i would recommend these guys highly
-
May 2023 by Brittany Gilbert
So helpful with my rental while my car was being repaired. They let me leave it at the auto shop so that I didn't have to transfer my car seats twice. Great service. Really enjoyed the F150 I rented.
-
May 2023 by Charlie Edwards
I would like to thank the Enterprise team, especially Alexandra Santos, for making my experience fantastic.
-
February 2023 by Aaron Wyant
Renting - Rented a car 2 weeks ago. Enterprise picked me up from my location and help me pick out a car. The staff was very friendly and nice.Returning - very easy and quick. I dropped off the car they looked it over and was done. Staff again very nice and friendly. I recommend this Enterprise Rent a car location.
-
January 2023 by Hope Lanza (Embra)
I really appreciate they offer pickup service. The driver was friendly and efficient. Everything went smoothly at the pickup location, and I was able to choose a full size sedan full feature for $3 than a standard mid size. All staff I encountered were pleasant and helpful.
-
January 2023 by Paula Brandes
Very efficient, organized, on the ball staff. Everyone was very friendly, accommodating and kind. About as perfect as a rental place can get. They were fast and we never had to wait to get service.
