“WOW, this place is terrific. The entire staff is so friendly and so helpful. However, Jesus, who works here, is an absolute GEM. My mother and I went in to discuss loan options, and Jesus was patient and explained everything we needed to know. Their kindness and excellent communication skills, including their ability to speak Spanish, not only made us feel truly supported by Navy Federal but also significantly reduced our stress levels during this time. Thank you, Jesus and team, for giving us such a great experience during a stressful time. Jesus, you rock!”
“Great customer service and clean branch. Friendly staff and I am always greated as soon as I walk in the door. It is in a convenient location for me and the parking is easy.”
“Very nice branch. The staff is friendly and professional. It's a very large branch and is clean and organized. I always appreciate the service at this credit union.”
“Actually these five stars go to the staff at this Santee, CA, branch. Especially Kendrick. On several occasions he has serviced our needs for various transactions. He is pleasant and thorough in handling our needs. Navy Federal is truly the place to bank for any savings and CD accounts. They offer a fantastic return for our money. Our only complaint with the bank is that they handle most things through a third party which tends to lag. We just got so spoiled with our previous bank that everything was same day (bill payments and Zelle) Not so here. Like I said the staff is the best!!! Thank you Kendrick for your great service!”