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December 2023 by Lindsey S.
Love visiting this restore! Clean, organized, and really great selection! Honestly I found what I was looking for before I even walked inside. The owner said hello and told me she personally tested the swing before putting it out too. Will be back, thank you!
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March 2023 by Cathy B.
Came into the store, knowing nothing about car seats and strollers, etc. The person working here went out of their way to educate us on everything and went online to look up compatible items, and it was amazing and helping us in every single way. Highly recommend this place!
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January 2023 by Steeney G.
I love buying here, I HATE trying to sell here. I've had such a disappointing experience recently with trying to sell my stuff. the owner is super nice and the girls that work there are super nice but trying to sell is such a pain. I understand there needs to be a system in place to sell because otherwise they would just be overwhelmed with tons of stuff. But it gets complicated when there are schedule changes. First off the website has inaccurate times for when to call so the first time I called, I called at 11 but actually they start taking appointments at 10am. You have to call exactly one week ahead to get an appointment and if you're not on the phone at 9:59 am calling, all the appointments get booked up super fast. Then I finally booked an appointment and got a call the day before my appt. Saying that because of the rain I would need to reschedule to the following week because they couldn't take walkers and such in the rain. So I rescheduled (even though the rain ended up stopping by like 9 am anyway and I could have sold my stuff). Then this week they call saying that their buyers are sick so I would have to reschedule again. Well unfortunately I can't come in the following week. So I asked if it was possible to reschedule to the week after and was told that the system doesn't allow that. So I asked if they could just put a note down with my name and she said no because it would get lost in the shuffle...even though it's pretty easy just to tape it somewhere near the register, I know about half the girls there and there's only like 6 or so girls that work there so I'm sure it could be communicated easily. I think it's unreasonable to expect me to reschedule because of something that happened on their end and then not try to accommodate my schedule. And unfortunately I've been patiently waiting for awhile to sell and I really needed the store credit so that I could buy my daughter some new clothes because she's growing really fast and since things are so tight right now this is the best way I can get her clothes. UPDATE: I added a star because the girls worked really hard to accommodate me and get me into sell. Not really sure why that wasn't done in the first place but I'm appreciative for their effort and that I was able to get in. I still really love the store and the girls but just wish there was an easier system to sell. It may work the best for them but it's tough to get in for people who have demanding schedules.
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September 2022 by Tamara Swanson
Very nice customer service, good selection and better prices than another baby store I checked first before going. Will definitely shop here again!!
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July 2022 by Charlotte A.
This store consistently has a great variety of clean quality items at great prices. The staff is always friendly and helpful. Whenever I am in town, I try to stop in to see what goodies I can pick up, and I have never been disappointed.
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September 2021 by Bronte C.
I always find what I'm looking for and then some. Staff are kind engaging and helpful. anytime I am looking for something specific I call in and the staff I'm more than willing to look for me to see if they have it. I have been shopping here for as long as I can remember through all seasons They have nursing maternity an infant through children sizes. All brands name brand or not 10/10 recommend Make this your first stop!!!
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August 2021 by Geneveve Stevens
Not only does Conceptions offer a large, well-organized variety of children's clothes, but they also have a wonderful maternity section, and lots of helpful, unique accessories and gear. Everything is well-organized, clean, and fairly priced.While the selection offered is wonderful, the staff are even better. I had a fantastic experience with an employee named Zoey. She was incredibly kind and patient with my rambunctious, social toddler, who wanted to see everything she was doing at all times. When he had an accident, she even voluntarily ran out to my car to get my diaper bag. On top of that, Zoey helped me find exactly what I was looking for.I'd leave more stars if I could!
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July 2021 by Olivia Issak
I was always going to conceptions since the other store was open. I always look forward to coming in for my appointment to sell here. The staff is always kind and very fair For cash or store credit. So happy to have a place you can trust and be able to get some cash for the stuff my kids want one day and forget all about it a month later :) thanks conceptions.
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December 2020 by Brenda C-H
I love this store, the staff is usually super nice and dont mind my children being children and are super helpful. the store is usually clean and well stocked. never had an issue in the years we've been coming , until yesterday. Danielle was aggressively Rude and Extremley unprofessional. simply because she over heard me privatley speaking to my husband how I thought she was being a little rude while we were in the toy section. she Told us we could leave the store and that she wasnt being rude. After I purchased my items for my baby, I let her know that she was being very rude and unprofessional jumping into the conversation and attacking us like such. after we left my husband was loading our 3 kids, as I stoked up a conversation with another mom about our kids whom are similar in age and I asked her if she witness the interaction inside. which she hadn't, Danielle barged outside angrily and (I have on film because she made me so uneasy in the first place) threatened to call the police if i didnt remove myself from the property because i was harassing the customers.I've NEVER EVER EVER been treated like this. i know for a fact i didnt deserve to be treated like this. And my kids didnt deserve to be through that, but i really needed clothes for my youngest as we've grown out of everything and it was the only day i could find time in our schedules. I'm Shocked , offended, and to be honest Disapointed. For someone to be allowed to treat customers like this I'm grossed out. My husband finally offered to drive home because I was left in tears of rage. I've never been threatened to leave any establishment and i pride myself in our respect for people. i just cannot in good faith recommend this location knowing she still works there . I was told I couldn't speak to anyone else and that there is no manager I can speak to (they were closing within the hour that night) and that she was working all day the next day. I've reached out to the website trying to get in contact with the owner to talk about this she will be in tomorrow so hopefully then. Just really really upset and angry with this. my 8 year old was like why was she was so mean ? theres no reason so that's not okay.Like I said I love this store and we have been coming for a while, we love supporting small businesses , but yesterday really changed my stance :(
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December 2020 by Alexcarry Jonson
Love this Conceptions Children's Resale seating only so I'm not sure if I'd come on a cold rainy winter day which is like very seldom anyway but I find the vibe really chill and their soy lattes at are some of the cheapest in town.
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November 2020 by Geraldine James
We ordered some furniture for our Conceptions Children's Resale from this store and ran into issues. If you do, please contact their helpful staff and they will do everything they can to resolve the problem. Also, the quality of the products they have is fantastic! Very happy with the products the very nice people who delivered them and assembled it.
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October 2020 by Jasmine T.
Staff is friendly. Selling process is organized and fair. We have found some very nice book sets and outfits for the kids here. One of my favorite children's resale shops.
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October 2020 by Safa Haji
I love this place and the staff are very nice.
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April 2020 by Jasmine B.
I'm so happy I found this place. They price their items well and they are really good condition items. I've been to some other baby resale shops where the clothing has holes and they sell it like it's almost brand new. This is my favorite consignment shop for buying and selling. For selling they offer you more if you take the gift card. But if you want to cash out they give you about 50% of what they will sell it for. They are nice even when my kids are being brats. I just really love this place.
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April 2020 by Joshua Bellgardt
Great place to find gently used great (excellent condition) baby cloths. Friendly ladies that run the store. Even had cloth diapers! Definitely recommend.
