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December 2023 by Marlene E.
I primarily use the pharmacy here, with occasional store items as needed. I've always found the employees to be very helpful tho not intrusive, I'm always greeted as I come in with a cheerful hello & welcome, and for convenience it's the same large parking lot as Wednesday and Saturday SR Community Farmers Market (the best!) . After using this pharmacy over several years, granted with changes in staff, I do still recommend this RiteAid branch. Any small issues I've ever encountered, such as a refill forgotten, were quickly and efficiently remedied with a quick call. Overall, both pharmacy and store encompass a very smooth and professional staff. Decent prices overall considering the convenient location, ease of parking and shopping available while waiting for Rx. Do look for the deals in the ads & /or end of season - worth checking out. Definitely recommend!
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August 2023 by Allan C.
I wanted to get a few personal necessities and didn't want to park a long distance away and then have to navigate a cavernous store like CVS. So I looked and found this nice local Rite Aid and was able to park right by the entrance and lave my little dog in the car for a few minutes (I shop in the morning when I bring my dog so I can get my errands done before things really heat up). I was able to get all the items I needed in this small and not crowded store. Though they were clearly running at bare bones staffing I was still able to get my items and to checkout in less than 15 minutes. My dog was neither uncomfortable nor anxious since my trip was so brief. Nice place, clean, intuitively organized, with polite and knowledgeable staff. I had only come for some antacids, a few batteries for a radio, and an impulsive candy bar but that would have taken much longer at the CVS and, maybe I'm imagining this, but the Rite Aid staff seemed somehow happier than the CVS folks who, in my experience seem pretty unhappy with their jobs. So, shorter walk, easy parking, had what I came for and got my errands done in record time. Yay, Rite Aid.
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December 2022 by marc x s.
IF THIS IS HOW THEY TREAT THEIR DISABLED CUSTOMERS, I would HATE to see how they treat their able bodied customers!?!?!!!!!!I am updating my review to a negative 10 stars. It has come time to find a new pharmacy after 20 plus faithful years as a customer. There are ways too many flys circling this dead piece of SH*T store. They are consistently over a week late filling my prescriptions that I have already been out of for a week or longer, it's very dangerous for my health. Not only that I call my scrips in a week or more early to make sure they can fill them. The pharmacy has not only cut its hours that it is open but it is now closed on the weekends. I got a lame response for my last review from someone who obviously doesn't give a sh*t about the store or all the peoples problems. You guys are a joke and should just shutter your doors so people that need a pharmacy are met with one when they show up. I am disabled and they make it impossible to ever get my meds in a timely fashion. Even as close as last year the pharmacists would fill all my medications at once so I could make one trip a month and knew everyone by name. I doubt the new employees have ever worked in a pharmacy before, if ever even had a job before.
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December 2022 by Bruce P.
The pharmacy has absolutely horrible hours and somehow manages to mess something up every time I order a prescription here. They take days to confirm Rx's that others have filled easily. Save your time and headache and fill your prescriptions elsewhere.
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January 2022 by Darren P.
Tried to get a flu shot here without success. Made the mistake of going during their "lunch hours" so nobody available. The clerk at the window said that I needed to make an appointment online. I explained that I tried to find the appointment option on their website and couldn't locate it. Asked if she could make the appointment for me since their website was difficult to navigate. She said no. I went to CVS on 4th and they took me as a walk-in.
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October 2021 by Cayli G.
This review is for the pharmacy! I took a Covid test over a week ago and still hadn't received my results through email so I decided to give them a call at 9:50'ish in the morning. The pharmacist on the line was very helpful and told me if I go back to the portal where I had made my appointment I would find my results, they also informed me that there would be contact information for the lab if my results weren't back. Me being a first time tester this was very helpful and a great response instead of someone giving me attitude like I should know what to do! Appreciate the positivity and great customer service over the phone!! Thank you for the great experience I am COVID FREE!
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February 2021 by Nicole R.
I came to Rite Aid at 1:30 to pick up a prescription my doctor sent in and the pharmacy is closed. I looked online and at the sign on the door and both say pharmacy is open 10 to 6. I asked the checker what's up and she said it's closed for lunch from 1 to 2 with an expression and tone that said I was an idiot. Really? Maybe you should tell people that so they don't waste their time and then have to wait around for half an hour. In these times of Covid, businesses need to be even more clear about their hours. I know I'll never be back again.
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May 2019 by Dana B.
I switched to this pharmacy from Tuttle's Doyle Park (see review), and I'm very glad I did. You get all kinds of choices: You can have meds delivered for a small fee; and you can get reminder calls for the meds you really must take exactly on schedule, without having to get the calls for the ones you take as needed. All the staff are friendly and competent, and Barbara (the "lady of color" mentioned in another review) especially is great. One thing to be aware of--the store's (not specifically the pharmacy's) phone system is quirky; I had some friction with Barbara initially, because on the phone I'd ask a question and not hear any reply. The rest of the store may be run-of-the-mill, but the pharmacy is excellent.
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December 2018 by Cynthia A.
I drive a little out of my way to shop at this store. I've been a customer here for many years and the entire crew is always nice. The pharmacy staff is the best ever. Thank you Barbara, Kendell, Paul and Angelina. You help me every month with my complicated prescriptions and all of you go out of your way to give me and every customer the best service. I think each of you deserve recognition for your excellence and kindness!
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August 2018 by Shannon T.
This is the best pharmacy I've ever been to. The staff are incredibly friendly and helpful
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January 2018 by Debbie I.
Excellent friendly staff. I've been to many Rite Aid Stores before..when you walk in the very friendly lady of color is DELIGHTFUL!!! She is so helpful to everyone. I have been in management and never saw any employee show this kind of effort. She smiles and greets everyone when they come in. When you are checking out she's so helpful to every person no matter of age. I told her it is a joy to shop here because of her. I have medications to pick up monthly in the pharmacy. Believe me the staff is kind, patient and work with your needs. I don't write reviews for pharmacies however these people are great. Because of the staff I do not shop at BIG BOX STORES. Great place. :-)
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December 2017 by Stephen Phillips
Should not be allowed to be a western union. The max is $200. What is that going to do? Fail. Rude staff
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April 2017 by Kiko Monster
it says they have western union but the lady running it isnt there