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April 2024 by Gloria H.
Excellent inventory and customer service!!! Knowledgeable employees that are friendly and upbeat.
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March 2024 by Jane L.
Theodore's first visit to WFC. I usually stop to get his treats on my way home but this time he got to come. We were greeted by multiple team members outside and inside the store. This visit we grabbed Holistic Tails CBD treats. Since it was his first trip I let him pick out a toy or treat, only caveat was he has to be able to carry it. He was eyeing the knuckles but settled with a pig ear. He happily carried his ear to the register, and here John greeted us and checked us out. I've been coming here since I was a toddler, happy it's still around and thriving. Team members are always warm and welcoming. Store is well lit, clean and well stocked.
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February 2024 by Sterling L.
Iconic place to get all of your pet supplies. Very helpful people answering the phone, delivery, curbside pick up, dog wash machines outside and very large selection of pet food, pet supplies, for all your pet needs.
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February 2024 by Veronica H.
Very helpful staff! I love going in to this store because I am always helped immediately plus they have great prices especially on vaccinations I need to give my pups. Just an all around great pet store!
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January 2024 by Rob K.
Great store for anything animal related. We use it mostly for our dogs but the store has everything you need for most animal needs. Layout is a bit tight in some spots. If you need things for your farm they have plenty of staff that can help you get what you need. Very approachable and helpful when we couldn't find stuff for the family ranch.
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January 2024 by Shannen R.
I love Western Farms! Been coming here since I was a kid. I loved coming here to see the animals while getting supplies for our pets. Now I bring my daughter to buy pet supplies here and see all the animals. The workers are all very friendly and seem happy to be there. Everyone there is knowledgeable about their products and most animals. I've also noticed most of the workers have been there for years and years which is always nice. As with most local Ma & Pa stores you might pay a little more but is worth it for the great service and to see cute baby chicks, cats up for adoption, guinea pigs, and other little critters plus most customers bring their dogs. There is a dog washing station out front as well and they sell local plants in spring and summer. They have a private lot that always has plenty of room and there's also street parking.
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January 2024 by Bridget P.
Love Western Farms. Mostly go for pet supplies but also love their doggy wash area. The best I've been to. The shampoo, flea shampoo, conditioner comes right out of the faucets and it seems to be very good quality. Also great dryers which are also used in the same tub. Very easy set up. I believe 14.00 which is well worth it. I also go to get my pets vaccines there thru VIP who are there on Sundays. Everyone that works for Western Farms is very friendly, love how they greet you and say goodbye/thank you at the doors. I remember my mother wanted a canary and there were quite a few in the cage flying around but she had to have a male as those are ones that sang. The kid was so patient trying to find the one singing bird out of all of them. My mother had that bird for many years which brought her so much joy!
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January 2024 by Ernie M.
Been going for years . Has everything u need for your pets . Look around and you will find things you never know existed. Have fun at the feed store . It will be the oldest store in santa rose u have ever been too . Ernie
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January 2024 by Micheller R.
Feels like your neighborhood tractor supply! The selection is fantastic, there are numerous staff to help carry out heavy items as well.
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July 2023 by Sean McBride
Great selection of products for every pet. Knowledgeable and friendly staff. Folks even help load your car if you need any help. Love this place!
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July 2023 by Adam Gutierrez
Spoke to Ricardo last week as I need to rehome bantam pullets. I was told to call again Monday. So I did. He proceeds to ask me how many I have and says he can’t take them all. I then ask how many he CAN take and I get a response of none.. then WHY ASK. A waste of my time and this business has always had this terrible customer service since around 2009 when I would go in. Avoid at all cost. Instead of getting variety of breeds you just fill the damn cages with the same breed pullet. I am done giving them any money. I would rather drive to Petaluma for feed.
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July 2023 by Rebecca Waxman
Everything you need and then some for your 4 legged family. Everyone seems to enjoy working there. Returns are simple. Thankful for the slight discount
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July 2023 by Vicki D.
If your looking for a fantastic and convenient place to wash your pup, this is the place. Your dog is able to walk right into the tube, no lifting. The enclosure is big enough for large dogs. It cost $12.00 but you can easily wash two dogs and it's ok.Great place and nice people!
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July 2023 by Kimberly T.
A friend told me about Western Farms and I'm so grateful she did! I'm sad i didn't visit here sooner. They have everything you need from food, toys, treats, pet accessories etc. You name it. They have it. But what earned my business is how nice and patient all the employees were! Everyone that walked by asked if I needed help and I really appreciated that. I will definitely be returning for all my fur baby's needs(:
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June 2023 by Mo B.
Bummed out, I've been going to Western farm since I moved here from the city in 1986. We gotta collar for a miniature toy, poodle, a harness, and it broke in less than three weeks , and the guy Trevor would not even give us a new one. He said they couldn't get credit for it because of the brand. Sensible brand, honestly can't believe it. Terrible customer service we've gone out of our way to support his business which charges more than the chains , but not anymore. The customer service a real disappointment. You should stand behind the items you sell, lost a customer over it