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March 2024 by Julie Kozij
We stayed 2 nights at the resort and I can't say enough good things about it. Beautiful, clean, comfortable, peaceful - I could go on and on. Highly recommend and we would stay again. I want to single out the Concierge Maria, who went above and beyond to set up wine tastings for us - incredibly thorough and knowledgeable. I'm just sorry that we never got to meet in person.
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March 2024 by Ronald Pileggi
The Front Desk Staff...lied and cheated me out of the rate that I was quoted checking in. At check out, I was told I would receive the credit on my credit card, but it never came. They wouldn't give me a printout of the adjusted rate to the check in approved rate but said that would have to come from the bookkeeper and they were not in at the time, but not to worry and wrote a note with the difference in the two rates and gave it to me with the credit total on it. This credit never came, I called the hotel four different times, spoke with the manager several of those times, with promises that I would hear back from them before the days end, but never anything! I then disputed it with my American Express Platinum Card that I used to check in with and they lied to them that there was no such case and refused the credit amount. If anyone wants to follow up on this, please do, and I would change my recommendations here as I have stayed there for over 20 years whenever in the Santa Rosa area, but now, without a reconciled arrangement, I just can't trust the staff or resorts policies and follow up as promised.Added 3/4/2024I am happy to add here that according to the response by the owner of this fine establishment that all these problems have been worked out. They were fair and equitable when their understanding due to the fact that new staff were not familiar with their normal processes of bookings. Thank you, Vintner's Resort, and specifically Jeff, the manager who was able to represent this resort and keep me as a regular customer. I've changed my star rating on everything accordingly and look forward to my next day there.Rooms: Lovely and comfortable rooms with very good & clean house keeping and balconies or patios.Nearby activities: Wine tours, club activities, hikes, and all the great wine country activities and events.Walkability: You can walk around the resort and through the adjacent vineyards.Food & drinks: I am a regular at John Ash & Company
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March 2024 by Emily Wolfe
I hosted a business retreat for 11 people at the Vintners Resort and absolutely loved it! The resort is beautiful and although it is tucked away off of any main roads, is ideally located near fantastic restaurants, bars, and activities. Rooms here are incredibly clean and the rooms with balconettes are especially romantic. The grounds were quiet and breathtaking. Our team has a swift and easy check-in process and the planning ahead of our visit was a breeze thanks to Sharon Gabriel & Veronica Wallace! I'll certainly book the Vintners again for future business days, and will return myself on personal trips. 10/10 Experience!
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March 2024 by Sylvia Parkinson
Love this quite little gem.
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February 2024 by Tony Dearing
This was a wonderful experience in every way. The deluxe suite we stayed in was luxurious and the dining experience at John Ash & Co. was exquisite. We were celebrating our 15th wedding anniversary on New Year's Eve and the experience was one we will always remember.
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January 2024 by MEHOOL MEHTA
Great location, clean comfortable rooms, great dining options , helpful staff and friendly front desk at any given time ,Rooms: Good
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January 2024 by Peace D
Currently staying on the property with a friend who booked a 2-night stay to ring in the New Year. The property deserves high stars, as it is beautiful and peaceful and their suite rooms are nice. However, the hospitality displayed this weekend has been disappointing. Had I not read previous reviews with similar comments, I would have thought we were being especially targeted. From the moment we checked in, there was no warm welcome. The process was very brief, and we were not provided with any information about the property, what the resort fees included, nor what events would be offered to guests during this time. Moreover, attempts to engage the staff fell flat as it felt as you were bothersome to them to inquire about what things could be done on property. I have stayed at many different properties in Sonoma, and came excited from recommendations, to come here. Sadly, this has been more than disappointing and has really put a bummer on what we had been looking forward to and excited about bringing in the new year, and I cannot confidently or in good faith recommend this to anyone else.
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January 2024 by susan r
A three star hotel at five star prices. While the grounds are beautiful and the staff attentive, this hotel is right off 101, with constant freeway roaring by, making it impossible to enjoy the scenery or be outdoors at all.Rooms are cheaply appointed. Fireplaces are electric. Chairs are too uncomfortable to sit in. No streaming television. No Alexa. Bathrooms are weirdly huge. It has a motel feel.Vintners markets itself as a resort and spa, however, yoga classes are one hour a week, there is no yoga space. Spa services are very pricey, and the spa itself is tiny and not inviting. There is the typical hotel gym.The worst part are the fees and taxes, which end up adding $100 to the listed price PER NIGHT. Buyer beware.Rooms: Rooms are cheaply appointed. Fireplaces are electric. Chairs are too uncomfortable to sit in. No streaming television. No Alexa. Bathrooms are weirdly huge. It has a motel feel.Nearby activities: Vintners markets itself as a resort and spa, however, yoga classes are one hour a week, there is no yoga space. Spa services are very pricey, and the spa itself is tiny and not inviting. There is the typical hotel gym.
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December 2023 by Sasha A
A disappointing experience overall. For these prices, with this marketing, you're expecting a real luxury experience. This just isn't that. Bathroom fixtures missing pieces. Few staff and virtually no amenities.The grounds are lovely and maintained beautifully. The vineyard is delightful to walk around. As others have mentioned, though, nothing is included, and even once you pay, the quality of the amenities is lacking. The restaurants on site were mediocre and overpriced. The spa is an added charge, which makes sense, but the "plunge pool" is 3 ft deep and was not heated in the evenings (we stayed in December). The indoor pool is somehow not included in the (mandatory) $45 resort fee.Even something tiny - the resort advertises umbrellas you can use. We found one umbrella in our room and went to the front desk to ask about borrowing a second one, since it was actively raining. They couldn't find one. To the clerk's credit, she made some effort to look - but when 80% of the resort is empty, a call to housekeeping would have been trivial to grab a second one from a different room.Which was sort of the whole experience of staying here. Everyone was very nice, but very little effort was made to live up to the hype or the price. We effectively got a $150 hotel room and $250 worth of pomp and gardening.Walkability: Absolutely not walkable. The vineyard on site is great, but no adjacent roads even have sidewalks.
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December 2023 by SJ
We hosted our wedding at Vintners and it was everything we wanted. The bridal suite was so beautiful with upgraded amenities. The vineyards views were stunning. We hosted our cocktail hour “in the vine” area and the sunset was everything I dreamed of! The leaves on the building were also turning red and it gave the beautiful fall Tuscan vibePaige - the venue coordinator was absolutely amazing. She was always super accommodating, friendly and supportive throughout the entire stressful wedding planning process. She made the everything went smoothly on the day of and we didn’t have any hiccups!! Thank you so very much again for your support and hospitality, vintners and Paige! We will be going back for our wedding anniversary for sure!
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December 2023 by Ryan Storm
Beautiful resort beautiful rooms fantastic dinner. Service couldn't quite seem to get their house in order, check-in was not prompt and staff seemed confused and had to refund my card twice due to accidental charges and double charged fees. Otherwise amazing hotel, would still recommend, just double check your bank statement afterwards.
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December 2023 by Steve Taylor
Beautiful somewhat pricey property, upkept very nicely, located adjacent to a large vineyard (great views), but perhaps just a bit too close to Hwy 101, this upscale hotel is best suited for couples looking for a resort with all the amenities (spa, upscale restaurant, bar). We stayed four nights celebrating our wedding anniversary. One could easily stay the entire time on location given the offerings or venture south to SF or other parts. Highly recommend.Walkability: Secluded area. Not walkable.
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December 2023 by Arwed Niestroj
Great resort for a weekend getaway. Service and room size are very good. Did not try the spa. Unfortunately the place is next to highway 101, make sure you choose the right building/room. Otherwise very relaxing and a great dinner and brunch restaurant on site.
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October 2023 by Yvette Leonard
WOW!!!! This place is lovely. The rooms are spectacular. The rooms, common places and grounds are meticulously clean. The staff are all very friendly. There is a breakfast/lunch restaurant (River vine) and a dinner restaurant and bar (John Ash & Co). They are all fantastic. There is a full spa, pool, some fire pits, outdoor games ample parking and trails through the vineyard. There is also an event hall if you’d like to have a wedding there. It was quiet and peaceful except for the sound of traffic flow on the highway behind the vineyard. If you drive your own car just know there is a pretty busy intersection near the resort to get to the main road without a traffic light. Depending on the time of day-it can be brutal to turn out of there. I’m
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October 2023 by olivia
Overall a great experience. The grounds of the resort are truly beautiful, with lots of places to explore. The room was large & I loved being able to open my window to enjoy the crisp morning air. I would definitely stay here again. For the price, some extra amenities would have been nice - better in-room coffee or tea, use of the indoor pool, discounted/free breakfast, etc.
