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May 2024 by Chris
They added 85 lb to my pallet increasing my density but somehow are able to drop my class from 125 to 175. The biggest problem is they can't seem to tell me how this is possible. Now if they took off 85 lb that would work, but they didn't. I can't fix what they got going on but I sure don't have to use them again. Lots of choices when it comes to freight.
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October 2023 by GR8 Grace Freight
My tracking number is 272279350. They didn't call ahead but at 4:53pm 09/07/2023 the delivery man rang my door bell once and when there was no response he went ahead and dropped my box, not at my front porch but on the road, not even the footpath, on the road between a truck and garbage can. Here is a picture of the delivery driver and where he dropped my cargo. Many things could have happened to my cargo if I was not home. I understand the box is heavy but still not reason to drop it on the road
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October 2023 by Ethan Hirschfeld
Absolutely terrible. Everytime this company gets a piece of our freight it takes and extra week to deliver. Do not use this company!
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August 2023 by JR SR
Consistently delivers to the incorrect location, requiring at least a week of back and forth e mail messages, wasting my time
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July 2022 by Hanna
Live nearby and they constantly have trucks in reverse beeping at all times of day AND late into the night.
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January 2022 by Dick Nuts
Associate I spoke with this morning was rude and dismissive. Rather than inform me about the details of service provided, I was instructed to "call the company that I'm ordering from" so they could explain to me what services UPS has to offer.Just lost a customer to FedEx.
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August 2020 by Michael NitrosMike McPherson
Pretty run down place in a dumpy neighborhood
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March 2020 by Robert McCall
I work there it could be better
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December 2019 by Michael McPherson
Pretty run down place in a dumpy neighborhood
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September 2019 by Alex Winch
Staff were really helpful.
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December 2018 by ESP Rentals
Kathy H. (Santa Rosa, CA) was fantastic to deal with. She made a bad situation from another shipper good. Thank you Kathy for your professionalism and diligence to help us get this item sent timely. Will definitely work with you again. Jana at Event Services Plus
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December 2018 by Cristal Espinosa
Love my job
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August 2018 by Ty Giliberto
Great place convenient
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December 2017 by T. G.
Great place convenient