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June 2024 by Patricia Alexander
Was to efficiently purchase a natural mattress. Sales person was helpful and informative.
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June 2024 by Joyce Vail
I found the perfect solution for a small room in a sofa-bed!!
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May 2024 by James Schwarz
The product is high quality. The customer service is outstanding. Special shout out to Christopher and Victoria.
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May 2024 by Caleb Cavanaugh
Answered everything I ask and helped me get a good deal
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May 2024 by Julie Mink Schiffman
A pleasure working with the guys at TFS! They listened to my needs and showed me several options for our new bedroom. Process was simple, easy and quick with no gimmicky sales tactics like at other places. Delivery and setup at a reasonable price, too!
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May 2024 by Eric Highsmith
I found Johnny to be very helpful, well knowledged, and informative with his services. I appreciated his kind patients with my long decision making and his sincere honesty with all my many questions. I was very comfortable with my overall experience at the futon shop. I left making a futon purchase upon my spontaneous visit.
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May 2024 by christine Cole
I have been shopping at the Santa Rosa Futon Shop for years. My favorite sales person is Chris. I love the choices they offer, my preference being organic chemical-free. Chris is informative, listens to my needs, and does everything he can to accommodate me. Because I like to compare products and prices, I can easily say The Futon Shop more often than not matches or does better than comparable outlets.
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April 2024 by zachary comegys
Johnny was very helpful and knowledgeable and got me the best price . Thanks Johnny! I can’t wait to pick up my mattress and pad!
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April 2024 by Jennifer M
Great service and very cool furniture. We went in to purchase a mattress for our RV and found the perfect one… on sale! Love this place!
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April 2024 by Ruby Ernst
Purchased a Dillion full size frame and ottoman. Santa Rosa, CA
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April 2024 by People encouraging People
We have loved the products we bought and the friendly faces that helped us get all our furniture needs met after the fires. Love the cherry wood bed frames, organic mattresses and knowledge that we are helping our planet in buying organic materials. Thank you Futon Shop!
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April 2024 by Zoe Bell
3/30/24 I had an amazing experience yesterday at The Futon Shop. I had called Friday and spoken to the manager and said that I needed a stand/platform and a bed, and that I'd be in the next day. When I showed up the next day the person there, Johnny, knew what I was talking about, and already had the mattress and stand picked out for me (they sell mattresses made of natural materials as well as futons) - I didn't have to explain the whole thing again. The amazing thing, I think, is that I said I had $700 to spend, out the door, taxes, everything, and they gave me this fantastic mattress - and not their cheapest futon.
You can unzip everything to see all the components (pillows, futons, mattresses, sofas and chairs). For this mattress, the components are cotton-covered springs and natural (not petrochemical) latex, all of which is surrounded by wool, which is lined into the mattress all around. Wool is a natural flame retardant, and the Feds accept this in lieu of dousing the bed with chemicals.
I am being given the floor models of the mattress (there is a thick cover on all of the beds on the floor, which keeps them clean), and stand (which is on legs, with wooden slats to permit air access to the mattress). As it happens, each one is what I would have chosen, if I had any amount of money to spend.
I tried out all their pillows: latex, shredded latex, wool and buckwheat, buckwheat only, wool only, cotton, and something called Kapok, which is an alternative cotton, and come in standard, queen and king sizes, and settled on the only wool one, and will be back for that. (There are antimicrobial copper covers available too.)
When I looked at the invoice, the price of these two items, had I bought them new, out the door, would have been about 3,300. I am just floored. Of course, I understand they need to move inventory and I figure these items have been on the floor for awhile, but still.
Really responsive customer service. The delivery of both items will be $80 - totally reasonable. Just a great experience.
I had not thought of chemically-free furniture as related to futons, but that's what the futon market has become, and I am so glad. Plus everything is locally made. I can't recommend this particular store highly enough. On Santa Rosa Ave.
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April 2024 by Lauren Richard
Amazing products and customer service. Victoria is super helpful and working on a holiday! Thank you again for all your help !
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April 2024 by Emily Best
Jonny was super helpful and helped us pick out a great mattress
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April 2024 by Eddie Maxwell
Johnny was a great help. Very knowledgeable and patient. All that and he is a very cool dude.
Chris is also a great guy. I felt at ease with both of them.
