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“I was greeted at the front door by Boston… he needs a raise! It was a busy Friday. Boston made sure that I was seen and welcomed , even though there were no sales representatives available to take care of me. I found a really good deal in the clearance section, left very happy with a great pair of running shoes.”
“The uniforms turned out great. Customer service was wonderful. Being that I am in Canada pricing was a little confusing and then shipping and duties on top of that, but in the end it was worth it.”
“Today I tried my new shoes at my Orangetheory class and boy o boy did they make a difference! The treadmill was more comfortable and the floor work was MUCH more comfortable! Thank you so much for the right sized appropriate shoes!”
“The customer service by the team at this store is usually very good. Today it was simply extraordinary. The service and support I received from Tanner G. was out of this world. Golf Mart continues to repair my son's broken Calaway irons each time he breaks a shaft. Today, they also gave him a special edition ball marker (that his high school baseball team requires the players to use) after his was accidentally lost out of his pocket. Great stuff. Really good group of people that work at this store. The gold merchandise is great, but the people that work here are even better! Mark S.”
“Nice sports shop.Attentive staff. Didn’t expect to find what wewere looking for. Found quality boxing gloves. Shop buys, sells used and new. Employees encourage us to try on the gloves and opened packaged ones for try on.”
“I went to REI a little over a week ago and purchased a new mountain bike. It was $1,500 and I had many questions. Every staff member recognized the expense and were all there to assist me professionally and with care. I worked at Nordstrom and compare the level of service to them. They just want to make you comfortable and happy. I ended up calling 2 days later and said I’d like to return the bike and try something else. They immediately said bring the bike in and helped me order a bike more specific to my needs. The only thing I would say is the delivery process is pretty slow and there assembly process can take time due to staff working on bikes and serving customers simultaneously. Over all 5 stars. I hopefully pick up my new bike today or tomorrow.”
“I’ve been coming here off and on for 15 years. Always the customer service is tops! I ended up with a second hand bike and took it to get a full tune up but they said it was pretty good and didn’t need it but I could get new tubes if anything.
Always super nice and helpful there!”
“Amazing man who runs this place. Super passionate, encouraging with a great attitude for sharing his skill and love of axe throwing. We were all first timers. Ages 9 to 69! Everyone had a blast. A very fun family birthday party experience for our mother. We felt at home. There's also a shop with lots of goodies. Open free parking in the front and back. Highly recommended for a unique thing to do! ♥️”
“Nice selection of gear with excellent professional advice from the store owner.More than satisfied with my new PB racket.Will return next month to purchase a new racket for my wife.”
“I love to support local and this shop is a great local option to the more branded competitors out there (REI and Sports Basement). I always manage to find some fun and interesting products that I don't always find at the larger outlet options in town. Their product lines are similar to the bigger stores but I find slightly different patterns and styles which is awesome to diversify the choices locally. Around the holidays they really ramp up pajamas, slippers, gift-like items to really help round out your gifts. Even first of the year they still had a good variety which is nice because after the holiday I know the bigger competitors tend to wind down these options for sale. Pricing on these types of products is always on the higher end but they have some great sales and it's nice to be able to support locally knowing you are making a difference in someone's livelihood versus a corporate machine.”
“The BEST customer service I've had in a looooong time! Whatever you do, make sure you keep Katlyn around! Great, great experience bc she is exceptionally amazing! Anywho. I'll be back. Thank you for a great shopping experience. You rock Katlyn! I prob spelled wrong. And couldnt find a name on receipt.”
10AM - 8:30PM
2503 Cleveland Ave, Santa Rosa
Sporting Goods
“I went here to buy a canopy that was on sale. The manager and I guess one his lead shift managers were in the front and they were really helpful. They showed me the selection and made a suggestion based on price and functionality. Then he carried it to the front of the store for me, and then carried out to my car after the purchase. It was a big long awkward box about 75lbs, so no easy task, and I didn't ask for that, and didn't expect it. This is the type of service you don't see anywhere anymore. So I got a good buy, and some really great service!”
“My daughter wanted the all white air force Nike's for her 16th birthday . she's a 4th of July baby so It took her to the foot locker which was a good experience they had good music and display set up was organized and the staff was fast and friendly . made sure everyone was helped.”
“The shirt I bought online came with a security tag still attached. I came into this store to get it removed, prepared to be annoying about it, but the employee who helped me was so so nice that I will probably go out of my way to come back”
“I came here looking for a day backpack - not that thrilled at the selection BUT loved some of the unexpected surprises - like women's yoga pants, North Face jackets - and great quality! Also good selection of shoes. Will be back!”
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“Had walking tips in plastic in plastic for my walking sticks!
Now I can use them for post knee-replacement walking at home.
They encourage a correct gait and are a great improvement over
My cane.”