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9:30AM - 5:30PM
1014 Hopper Ave, Santa Rosa
Shipping Centers
“Always a pleasure stopping here. All your shipping needs are handled in one location. Fast, friendly service, and easy comparison of different shipping/mailing options.
And grab a couple honey sticks while you're at it!”
“I walked in to the Yulupa UPS store today and I was greeted by Derek, what can I say, this man does it all. With a busy line, Derek occasionally walked over to me to see if I was doing ok. Derek’s customer service is beyond the 10 rating I can give. Being in customer service for over 15 years its good to see such an amazing job. You rock Derek.”
“Easiest shipping experience. I had to ship a leased work laptop and charger and they didn't send me a return box or any instructions just an emailed return label.Should be noted, im terrible at shipping. I have zero idea how to do anything to make sure stuff is safe. Stresses me out. Im always worried it's going to be damaged or not get to the right place.It was super easy here and I'm 100% confident it will get there perfect.Plus they are really nice, its easy to find, and they have a neat fish tank”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
“I have been using this location since early 2019 and they do a great job handling my professional mail for me. I just renewed for another year and had a great customer service representative who was extremely helpful and polite. Just now, Sierra answered all my questions promptly and took care of my request to downgrade to a smaller box size in a timely and accurate manner. I wish all my customer service calls could be so pleasant!”
“Super store. Friendly, knowledgeable staff who are efficient always, even when they are busy. Have referred a lot of people there. Always my first choice when I need their services”
“Great one stop shopping for a multitude of items, boxes,, ink cartridges, invoices are there with no hassle finding them. Great store and very efficient getting to a quick cashier.”
“I went into this store this morning and all I wanted was for the clerk to sent 2 papers to my email. I paid $4 and when I got home she had only sent one of them. I am changing my review from 2 to 5 stars. The manager contacted me and and the rectified the problem and apologized for the inconvenience.”
“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”
“I've been going here for over 15 years, the owner is really nice and very helpful with everything in the store.
I like to go here to get anything notarized, make copies, use the computer /whatever I need to do-this is where I Go”
10AM - 5PM
300 B St, Santa Rosa
Shipping Centers
“Because I am disabled with mobility issues, I wouldn't have been able to get into this place without the assistance of my caregiver. There's no adjacent parking close by. The front door is difficult to open with no disabled access button. I'd go elsewhere, given the chance. This is a bad location, even for "normies," due to the parking situation...”
“I gave that rating because they usually help me a lot for all my needs. And make sure everything is taken good care of. Never had a bad experience with them and well, reliable, fast and easy”
“These folks are great. Extremely helpful. Had the privilege of working with a young man named Carter. I highly recommend this location. Nice folks. Great service.”
“I visited yesterday with an urgent need to print and ship something. Greg was incredibly helpful from start to finish, showing remarkable patience and providing top-notch customer service. He didn't just meet my expectations; he exceeded them by going the extra mile to find some additional information I needed for my shipment. Thanks to his assistance, I left feeling grateful and satisfied with the service I received.”
“First time customer at this location, but all I can say is- Anthony. The narrative screaming young people don't want to work let alone work hard haven't met young workers like Anthony. This dude is ?! He was EXTREMELY knowledgeable top to bottom (I brought in an online purchase to return/ship and needed a shipping label the company had provided me printed, as we don't have one at home.) I was in and out in less than 5 minutes. He talked me through the process step by step and knew exactly what he was doing. Highly suggest if you need competent, quick help ask for Anthony! Thanks Anthony! (Anthony's boss/manager should highly consider giving this man a raise ??)”
“We love coming to Central office to ship, print and buy the best greeting cards. We live on the West side of Santa Rosa and will drive across town because the staff is amazing! We'll continue to come here and support a local business because of the people who work at Central office. Thank you all for always making our experience great.”
“Better service than most fine dining restaurants around. If the zombie apocalypse happens these are the guys you want in your cornerIt's a freaking UPS store and I - a disgruntled, barely coherent kitchen guy - got some of the best hospitality around. Who says there's no god?Say hi to Susie (Suzy?) and her crew”
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
“I didn’t even use there service bc I notice the price was little higher then post office. However they answered all my questions was great ans helpful with all my questions ans I will definitely come back when I need the service bc of friendly the two ladies were. Amazing service 06/-3/24 6:30 pm to the thanks you f girl that help me and lady that denned to be managing!!!”
“It's a good store. I always take all my packages there. They also take USPS & Amazon returns. It's great I'm usually right in and right out there's very rarely a line and the people here are very nice and friendly.”
“Love everyone there. All the staff that work there and keep the mail flowing, deserve the utmost respect. And I appreciate going to get my mail for myself and my wife!”
“This IS the tiny post office, with the friendly staff that time has forgot. Excellent customer service and attention to detail that was once expected at most post offices and rarely found till now. Note that this review was from a lunchtime visit where they are rotating out desk staff. Of course there was a line; however the two staff on deck handled a ever increasing line with aplomb smiling and joking all the while seeing to every customer. This is during the holiday rush too!!! To me this is the only post office in Santa Rosa.”
“Went in to pick up a package I missed and for help tracking down a lost one, and they were super nice and helpful! Hours are a bit odd but they weren't too busy around lunch”
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“The owner and staff were all very friendly and knowledgeable. I had some documents that needed to be notorized and Chrystal was very helpful with getting this accomplished properly. Will definitely be coming back for any of my shipping needs! Happy to have this store in the neighborhood.”