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March 2024 by Mary
I came into town from SFO on 2/23/24. An advanced ride did not work out this time. Called Sam's taxi service a half an hour before I got to Santa Rosa. I did not mind waiting but as I got off the bus Sam's taxi pulled around the corner. I had a wonderful ride home. The driver was very gracious. And the cost was affordable for this senior citizen. Again, thank you very much. Will be calling you again hopefully with more advanced notice. ?
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February 2024 by Michael Bearden
I really needed help when I called Sam's Taxi; I'm 77 years old, and I had driven to Santa Rosa to meet with my accountant to get our taxes taken care of. I parked in city garage and left the ticket in the car. wasn't familiar with where we were meeting, and it was raining. I walked close to a mile by the time I found it. After finishing our work I tried to walk back to my car, and soon found myself walking for what turned out to be over 2 miles, being rained on all the way. I finally went into the Santa Rosa Plaza, and started calling Taxi's. I called Sam's 1st, because of their high ratings. I was told that it would be an hour, so I called other companies. But then Sam's called me back, and in 10 minutes I was in the car with James, the owner. We had to go to 7 garages before we hit pay dirt, and James was so gracious the whole time. You can't do better if you need a taxi in Santa Rosa!
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October 2023 by Nicklas M.
Better in Santa Rosa ! Good folks , works ! We're there throughout the Heat of the pandemic, always dependable!!
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October 2023 by Kristina Cunha
When all other cab companies would not come to larkfield. Sams taxi driver Ricky went out of his way to give me a ride at a very fair price Quickly arrived . Ricky is a good person and I really appreciate people like him.. these days kindness and down to earth people seem to be disappearing.. thanks Ricky and sams taxi service I’d give you 8 stars if I could!!
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July 2023 by Sonia P.
Driver was weaving in and out of traffic on 101. Also, tailgating. Almost had an accident.
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April 2023 by Crystal Barajas
It was okay
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March 2023 by Girlei savio Pereira
Too good
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October 2022 by Kimberly b.
Sam"s rescued us from being stranded at a winery that Lyft dropped us off at. We had a scheduled ride back with Lyft but clearly that meant nothing because Lyft didn't show up. Next time we are in Santa Rosa we will use Sam's! Thank you for giving us a ride home!!!!
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May 2022 by Jessica T.
Most amazing taxi service around. Very professional and polite always arrive on time. Always puts their customers first I'm a little handicapped at the moment and they have been very helpful. Amazing rates and they never complain about my short distance.
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March 2022 by Jp Lisciandro
Very professional drivers and friendly service
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March 2022 by David Michael Craver Jr
Sams is my go to for transportation
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March 2022 by Matthew Mukai
Fast reliable service.
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June 2021 by Siobhan R.
Very kind I have a bit of a speech impediment and they never treated me anny dinffrent and made it so I could text message them so they would understand everything that I was saying.. very much appreciated thank you
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July 2019 by David M.
I'm not a frequent taxi user, but when I fly out of sfo I catch the 315am Airport Express shuttle from the Double Tree. Since I live only about a mile from the Double Tree, I'm always a little reluctant to schedule such a short fare especially at 245 in the morning. But I've done it 4 times this year so far and used Sam's everytime. I found that Sam's is the only local taxi company that will even answer the the phone at that hour. They are reliable to show up on time without questions or complaint about the short fare. I think this is great customer service and gladly tip 100%.
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October 2016 by Bill C.
Just had Sam's Taxi take me to the airport at 5:15 am. We were met by a smiling and pleasant Jasmine despite the early hour. She said there were a bunch of new drivers and some that had caused bad reviews were no longer there. I would definitely try these guys. When I called a competitor I could not even communicate with the guy. I think you'll find smooth service here in clean modern taxis.
