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January 2024 by Scott B.
First, I want to acknowledge the extremely helpful Safeway employees, Alfonso in the Deli Section, and Tammy in self-checkout. I shop at this store often, and my complaint is usually that their berries sometimes go bad in a day or two (without any way of knowing), and things like pico de gallo are often 1 day away from expiry. People in the store are helpful and apologetic, but when I take the complaint to corporate (Albertons), it takes weeks to get a meaningless response. The latest complaint is that Safeway has a two-tiered discount system, one a members discount, and another an e-coupon code thing. Unfortunately, the store has terrible wifi access, so one can't activate the e-coupon within the store. This results in getting to checkout with the expected discount, then not being able to get it (and these discounts are often sizeable...about ten dollars on two items today). Many seniors shop at this store, at its a confusing ordeal. As some have noted, nearby Oliver's has much better bread and produce, not really that much higher priced on some items. Also, many common items are under lock and key (notably batteries), and it take forever to get an attendant. The self-checkout people are a saving grace, often letting us buy alcohol if we ring up separately with them, saving time and hassles.
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January 2024 by Larry Stallings
Good staff and plenty of in store deals. I use the pharmacy too
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January 2024 by Eric Mello
Good clean gay workers good produce
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December 2023 by Kayla R.
Update still 1 star I use to always get snickerdoodle cookies they used to be good not sure if they switched bakers or what cuz lately there shit there rock hard and semi burnt overdone they use to be nice and chewy
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November 2023 by Emily B.
The pharmacy at this location has been on the decline for the past few years. Now we are dealing with longer lines, slower refills, & short staff. Yesterday I went to the pharmacy to pick up an order that my doctor said would be ready. I guess the clerk Nichole was having a bad day or had a bad interaction before I got there because to say she was rude and insensitive is an understatement. I could barely get a word in when she started ranting about no one told my doctor when the item would be ready. I asked what can we do to get this filled today and then she got defensive & told me there are many patients who have time sensitive needs, it's not just me, and sometimes they aren't stocked to accommodate. Very defensive and finger pointing blame when all I needed was answers so I could get what I need so that my surgery wouldn't be postponed. I feel Nichole would benefit from customer service training and learn how to talk to customers with care & respect. A lot of our Oakmont residents come here and I would hate for one of our elders to experience this type of hostile and unfortunate interaction. The pharmacy needs to have their issues fixed otherwise they will lose more customers.
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November 2023 by rick larson
Great hospitality, clean store and excellence produce display
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October 2023 by Judy Irons
Never been treated so rudely by a checker. Had only 4 items at check out and the clerk was downright hostile. Had my clubcard ready and went to swipe when was abruptly told not too, she would be quicker, which was fine. She then proceeded to glare and instead of thank you was told "We are done here!" Followed with a glare. Have no idea what deserved that treatment.
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August 2023 by M. Samay
CHECKED OUT TODAY WITH CASHIER "ROBERT" FOR THE FIRST TIME. I WANT TO EXPRESS MY THANKS FOR HIS SERVICE, WHICH WAS EFFICIENT, PLEASANT, AND EXCELLENT AT HIS JOB.THAND YOU ROBERT
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July 2023 by Chris Senseney
I was buying magnum chocolate,chocolate with a coupon for 3.99 a box I would buy at least 4,5 boxes at a time
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July 2023 by Jan C.
Has mostly everything I want and need. I wish they would carry Morning Star Pizza Buglers.
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June 2023 by Helen Gibbens
I like this particular store, it's clean, employees are very nice & helpful. Only downfall is we all shop there so it's busy, but the staff checks us out fairly quickly and always with a smile.
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May 2023 by Jerry Wolfe
Awful experience here. They close all the check outs except one, trying to force you to use self check out.
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May 2023 by Walt Trumbo
Safeway. Groceries, starbucks coffee and a nice selection of plants in season ?
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April 2023 by Hey Lady
This store is pretty good sized so it has more variety. There is a deli and the mest and produce are good. Its usually pretty crowded.
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March 2023 by Big Macc
Workers are lazy. Starbucks employee would not heat up a bagel, i got from bakery, starbucks no longer offers..person just had a im am bothering her attitude. And did not have the coffee brewed yet, that i wanted. Full of excuses..