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May 2024 by Delfino Madrigal
Always a very good service thank you
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May 2024 by VALERIE SAVEDRA
This store doesn’t have enough help in pharmacy. Anytime I call the pharmacy they automatically put me on hold and I usually hang up after waiting 10 plus minutes. It’s extremely frustrating. I actually have to go in to ask a question…. My daughter will get a text her medicine is ready and I’ll go the following day and only 2-3 out of 8 are done. I sometimes have to wait
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April 2024 by Rebecca Fox
This pharmacy never answers the phone, when they do they give out incorrect information. Will be switching to a new pharmacy.
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March 2024 by Miss Mayhem707
Pharmacy is a mess! Hours aren’t correct. I would receive my text my prescription is ready and I have gone to the drive through after checking the hours on their window and online and it’s closed (multiple times). I have been told me prescription would be ready in one time frame and wouldn’t be ready for hours after that. Medication is often out. Lines are often extremely long too.
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February 2024 by Polly P.
Rarely has dairy in the store and if there's only one employee showing up on time they refuse to open the doors at the time it's supposed to open. Go anywhere else.
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February 2024 by Adrian Padilla
Fast friendly pharmacy. With a registered phone number you can get great savings on items in the store. Have found spectacular deals in the clearance section.
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February 2024 by Redmagus M.
They got good deals ialso used to work at one of the riteaids they also had a thriftys icecream in there it was so good
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January 2024 by Rob Paul
I tried to buy some razors for $15 dollars with a newer $100 dollar bill. The younger big guy wearing the gray 'theft prevention' shirt was running the cash register said "I'm not going to take your $100 dollar bill if you're only going to buy $15 worth of stuff". I asked if he was serious and showed him that it's a real $100 bill. He said no. I went across the street to Food Max and only paid $11 for the same thing. I had no problem using a $100 bill there. This Rite aid will let you walk out of the store stealing things but when someone wants to use a $100 bill to buy something and support their business they tell you no.
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November 2023 by CB 5.
Me, my wife, and our daughter were there to pick up prescription last Wednesday evening. This was not gonna be an ordinary prescription pickup because the cost should be covered by my wife's Disability Insurance. We were told over the phone by Rite Aid pharmacy that if my wife's Disability Insurance confirms the prescription.. There will be no copay. If they don't get a confirmation.. there will be an $80 copay. Well... previous experiences from my wife's Disability Insurance company made me think that we will be paying the copay and then hopefully get a refund from that company later on. I was ready to pay the copay when we were told by the Pharmacist that she called my wife's Disability Insurance company and she was able to confirm the prescription. We were all pleasantly surprised and I just wanna say "thank you" again to the very nice Pharmacist at this Rite Aid. In my opinion, everybody is overworked everywhere and she could have chosen not to make the extra phone call but she still did and she saved us the work of calling that company and getting a refund.
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October 2023 by Hairon Mae T.
Omg they let me hold on phone for like 20mins they are not answering call . We just want to ask questions.
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October 2023 by Deborah U.
Went there to try and get a Covid shot, had an appointment. Unfortunately, I had the most unhelpful male person ever to help somebody. He just stood there looking at me could not answer any questions just asked me for stuff that I didn't have. I ended up me and my husband just having to leave since he could not help us, didn't even speak or answer or ask any questions. had no interest in helping us and worst customer service ever
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July 2023 by Andrik S.
Left me on hold for 30 minutes and NEVER answered. They need to hire people that care for the community. GO ANYWHERE BUT HERE!!
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July 2023 by Mike Adams
Best Pharmacy in Santa Rosa CA
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July 2023 by Aaron Majors
The staff was well informed,civil, and quite professional made for pleasant shopping andselection T
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May 2023 by Nic Mitchell
If you're already questioning why you're even alive or if you're sick or in pain, don't use this pharmacy, it will make you want to end it all. Pharmacist is nice and helps but she can't do it alone. Employees look unhappy too. And they never ever answer the phone.
