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July 2024 by Emma R.
The male receptionist continually talked to me in a condescending and passive aggressive tone every time I had to interact with him. He is my biggest grievance. The Dr. we had genieunly seemed like he wanted to help my cat so they're really just getting stars for him. When I called back after getting unfortunate news about my pet, wondering if there were over the counter options in case she was in pain, they talked to me like I was crazy for wanting to help her. They then prescribed her medicine, which felt more like a way to brush us off. In short, not going back.
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February 2024 by Lisa Puentes
A few nights ago I had to put my cat down. The ordeal can be tramatic. Fortunately Dr. Espinosa and the vet assistant were amazing. They were very patient with me, understanding, thoroughly explained my options and let spend time with my cat before and after the euthanasia. I'm devastated and heartbroken that my cat is no longer with me, but feel grateful for the kindness that was displayed by RVC. Thank you.
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February 2024 by Valerie Rohde
First time visit for my dog Lucky and he loved it!
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February 2024 by Aimee Lopez
I didn’t know that the clinic was only an emergency clinic after 6pm and my cat was gasping for air. So Dr. Pedersen said she would see us as an emergency appointment even though it was too early. I was so grateful until 29 minuets went by and she hadn’t made an appearance. When she finally did I was beside myself and in tears and she took him in back and came back ten minuets later and told me that they did two(?) X-rays of his lungs and a picture of his heart but that they didn’t have an oxygen tent there. She charged me 65.00 to hold an oxygen tube under his nose for five minuets. She charged me 255.00 twice for X-rays and then again for the heart and then she charged me for a Covina shot and a steroid shot and sent me and my gasping cat away to try to find someone that had oxygen. I was charged $165.00 for the urgent visit that lasted half the amount of time that I waited in that room with my dying cat. The vet that Did help him did so by putting him gently to sleep after a long unnecessary drawn out and painful wait. The Doctor who helped us told me that there was no way you could be a veterinarian and not know that there wasn’t anything that could be done for him, unless I had $5000.00 and even then he might not make it. He was 17 and had pancreatitis and she gently explained what was the right thing to do for him. A shot of Covina and a steroid to the tune of over $125.00 is straight up robbery. Two, not one but two, X-rays of his lungs and a picture of his heart and all she could do was tell me I needed to go somewhere else. Then she charged me over $1000.00 for doing absolutely nothing for him, when I was obviously in distress and desperate to get my cat some help, and too upset to get into it at the moment. It was an emergency and I needed to get going. I realized by the end of the day what she had done but at the time I was in desperation and just wanted to get my cat back into the car so I could go find someone to help him . This vet should only be allowed to work with cold blooded reptiles, if that, in my opinion. She showed no a shred of compassion to my sweet dying senior cat. She treated someone I’ve loved every day for the last 17 years like he was less important than a pet rock. And showed nothing but coldness and greed to someone going through great anxiety and pain. I highly recommend.
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February 2024 by kimmiekat k
the absolute best and I'm a volunteer for forgotten felinesmy cat is reincarnated by Kate Solisti and Jackson Galaxy- so my expectations are really high and they taken care of my Sunshine in two time emergencies ??
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January 2024 by Jennifer Kelly
Emergency: Long wait, little communication, forced to wait outside. Hours wait w very sick puppy. A 11 week old puppy with a high fever and unable to walk or even sit up. Not one person actually came out to check to see the condition of our puppy. A supposed half hour wait became one then two then we were told at least an hour more. Finally, we just left. No one cared about our puppy.
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January 2024 by Michael Moss
They care about your pet as much as you do!
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January 2024 by Jesse Reed
Been going here for over 20 years, full of great people who care
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January 2024 by Danny Soto
Such an amazing place I’m a combat war veteran so my anxiety is of the roof my service dog was having issues last night called them in a panic the nurse that answered was so calm and patient she asked for events through the day and gave me a very sound explanation and instructions I followed her every word and in the morning my dog was all better the fact that they didn’t make it seem worse than it was just to get me in there was amazing these guys are in it for the well been of your pet they are definitely my babies new vet I recommend to call them if your worried about your pet they really do care thank you guys sooo muchhh thank you thank you thank you
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January 2024 by Demigormeow
We've taken two of our pets here. They are always kind.
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November 2023 by Elaine Monney
I had to get care on a Friday night for our golden retriever who had an infection on his belly. He couldn't wait a few days for an appt. with his regular vet, so went to Redwood for the 1st time.I called to see about an appt. and the receptionist said to come over and it might be a 1-1.5 hr. wait time.Upon arrival, we actually only waited maybe 30 mins. before he was taken in.The vet then called me with the treatment plan and asked if they could do certain tests. I felt they were very respectful and kept me apprised of the progress.The interaction between all the staff was terrific. They were all polite and I felt complete confidence while waiting for my dog.Upon getting him home, he's improved with every day thanks to the treatment plan.I highly recommend them!
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November 2023 by Cecil Carlo
I came here RIDICULOUSLY panicked because I came home to my sweet old chihuahua very sick, shaking, with a mass on her back. She got her in within 30 minutes and saved my girls life. This woman is one of the few vets i have seen that is in it for helping animals instead of money. She is kind and truly wants what is best for the animals she cares for. If you are needing emergency care, I would come here without a doubt! I’ve had my baby 8 years and been to numerous vets over the years and this clinic is by far the best experience i have ever had. I now get to go home with my baby alive and on the road to recovery.
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September 2023 by Alexis Gonzales
Dr. Exelby is AMAZING. He is very informative. He will go over everything in detail to make sure you understand what is going on with your pet. I’ve seen a few different veterinarians at this hospital and he is by far my favorite. ? Thank you!!
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August 2023 by Peggy Wunderly
My daughter’s shepherd needed to be spayed, have 3 cysts removed, and have gastropexy done. She searched for a veterinarian who would be competent, and who she could afford! We were both very satisfied with Redwood. From the front office, the techs, to Dr. Hoskins, all were easy to communicate with and showed they cared about our pet. We highly recommend this hospital!
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July 2023 by Rak Kumar
Have been going here for 20 years with 2 of our dogs.Had an appointment today for one of the dogs for a checkup.Left us in the examining room for 40 minutes with no doctor or staff even after reminding them that no one has shown up.They need some basic Customer Care 101 training.
