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August 2024 by Janet Hudson
Rick C. Was prompt, pleasant, professional, and accommodating. Thank you so much!
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August 2024 by Rosie Bernardo
Dean has gone above and beyond.
Moved first pod for better placement and fixed the door of that pod that had a sticky door.
Placed second pod so we can have driveway room .
Highly appreciated Thank you Dean
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July 2024 by Maia Schneider
My pod delivery and pick up guys in Santa Rosa were terrific! Dean dropped them on Monday and Rick picked them up Wednesday. They were both communicative and went the extra mile to deliver with care. Dean showed great skill maneuvering both pods onto my driveway too ;-)
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July 2024 by Abigail Greene
Excellent! Rick is the best.
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July 2024 by Theresa Go
Ricky and Dean were great, they checked out our driveway on Google Earth to prepare for the pod drop off first and let me know the pods would both fit in the drive way and let me know I didn’t need to spend hundreds of dollars on a street permit! They are the best!
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July 2024 by Kimberly Girard
Ricky, the driver for the pickup, was professional and friendly! We still had a couple things in the pod. But couldn't get them out because the lock wouldn't open. Ricky was able to open it and help take the couple things out. He hooked up the pod with the machine that loaded it on the truck safely and easily without a frown or bad attitude. We appreciated his assistance with our personal items. Overall, great customer service by Ricky!
The driver for the delivery last August was Jr. And he also was professional, patient and friendly! And also great customer service byJr.!
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July 2024 by Jeri Sonnenberg
The POD process was orderly and well managed by the POD related personnel. POD Customer Service, POD facility staff, POD preferred loaders, packers, hired helpers whom I interfaced with along my journey made the enitire moving activity less stressful and a successful event for me. I highly recommend using PODs Moving & Storage.
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July 2024 by Nicky Hall
Don't believe them when they say their locks can't be opened. I had items worth well over 1K stolen from my POD. Mostly tools. But most importantly, a tool box that belonged to my late husband, which can't be replaced. It was obvious when it was opened that it had been tossed. It wasn't packed that way..
If you have to use PODs, get insurance against theft and itemize and photo everything that goes into the POD.
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July 2024 by Brenda Romano
PODS was the perfect solution to our moving and remodel needs. Timely and helpful service as well as the perfect way to only have move all our items once! We would use it again if we had to but hopefully we’ve found our forever home!
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July 2024 by April Miyazaki
Contracted with POD’s for a large container to be delivered in the driveway way of my Santa Rosa, CA home & be picked up when fully loaded & transported to our new home in Yuma, AZ
Being an elderly senior citizen it took me a few months to load the POD in which time I was paying the monthly rental charge.
When I called to schedule pick up & delivery to our new address, I was informed that they do not deliver to Yuma,AZ & could only deliver it to Tolleson, AZ & I would be responsible to unload it & have the contents transported at my own expense.
For this huge inconvenience I was offered a 25% discount totaling $292.88 towards transportation costs from Tolleson to Yuma.
That would not even begin to cover the additional moving costs!
After speaking with a manager & filing a dispute, it was determined that in my original call my correct address was provided & they accepted all blame, assuring me that they will cover all moving expenses.
The new moving expenses involved a moving & I was reassured that they would cover the costs & I need only forward a final invoice to the claims rep at POD’s.
Three months has passed & I have yet to see any amount of reimbursement or be contacted on an update on my claim.
The financial hardship this has created for me is not acceptable & it’s probably time to contact an attorney.
Don’t do business with this company!
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May 2024 by Christine Schild
I would highly recommend using this company.
The driver was very nice and easy to work with.
The whole process was great!!
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April 2024 by larry sark
Quick and painless
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April 2024 by Judy Serkissian
The staff was so very nice and wanted to make us happy. Everything done with remarkable timeliness and so easy to use the online drop off, move to new location and the final pick up scheduling. And alway done within days of my initiating contact. Well done!!
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April 2024 by Alyssa Phillips
Easy straight forward experience
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March 2024 by Nosheen Khan
Make sure you have enough room for them to park the pod and they don't twll you delivery times until 24 hrs in advance.Drivers were great!
