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February 2024 by Amanda Rost
Best experience ever. That girl Mackenzie in the front office was amazing! So nice and so friendly. She made the experience enjoyable. She let me relax while she entertained my kids and puppy.
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February 2024 by Jadd K
Always excellent.
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February 2024 by Kim Howes
Absolutely. Awesome, Dr. Denney is fabulous. We took our first baby girl there. Now we have our new baby girl going there
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February 2024 by Jonathan Hamilton
They're the BEST ? Super friendly staff, everyone is an animal lover as well as veterinarian. They take their time to make sure they're doing the right thing for your pets
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February 2024 by Nicklas M.
Great INDEPENDENT Vet ! Honest , not cheap but reliable, trustworthy, all the things, a cherished family member needs, in sickness and health. I very much much recommend, Dr R Denny, as a cat specialist! She has that intrinsic cat sensibility, deep love for cats and all animals, but as a Cat Daddy , my MooMooLou gives, Dr Denny and the entire crew at Northtown, five stars !!!!!!!
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January 2024 by Scott Cramer
Both my pet and I felt comfortable and well cared for on our first visit. I feel like I found quality long term health care for my new pup.
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January 2024 by Lindsey White
I love everyone at this hospital. They are caring and compassionate. Elana is my favorite staff member up front! Dr. Denney is great and my favorite, but really... All the doctors and staff that work here are outstanding and make your pets health a priority. Northtown makes everything very easy and convenient by using the "Otto" app. I can access my dogs records on my phone and check on what time their appointments are by checking in the app. Very easy! I can also chat with the hospital and request medical records. Great hospital. If I could give it more stars I would! Also....not affiliated with VCA another bonus!
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November 2023 by Jazlyn McCoy-Loose
We recently came to Northtown Guardian Pet Hospital for the first time to get help for our kittens injured leg. Everyone was so nice and inviting. You can tell that everyone working there absolutely loves animals and is passionate about caring for them. The doctor was so thorough and loving during our kittens exam and was happy to answer all of my questions and concerns. Also their office is pristinely clean. Thank you to everyone that helped us!! We appreciate you.
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November 2023 by Samuel Kerusenko
Receiving staff could have been better but giving 5 stars because MD and medical staff were top notch, professional, and genuinely good at their jobs.
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November 2023 by Shannen R.
We came here bc our cat was very sick and our regular vet and emergency vet couldn't get us an appointment. Luckily Northtown Guardian was able to see us bc it ended up our cat was in kidney failure. Everyone here was very friendly, compassionate and professional even though our cat even in his last days was a very difficult, ferocious patient. I haven't been back here but I do plan on switching our other pets to this vet office permanently. There prices seem more fair than some other places and I really liked how they were able to get us an emergency appt when our current vets couldn't. The parking lot is a little rough but I've never had an issue finding parking. The inside is very new and modern.
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November 2023 by Marisa
A couple weeks ago I was referred to Northtown as I needed to put my cat down suddenly. I cannot say enough about how amazing everyone at Northtown Guardian was. Every single person I came into contact was so sweet and wonderful. They truly care and were so kind to my cat and myself. I cannot thank everyone at Northtown enough. They will always have a special place in my heart, and I highly recommend them to everyone!
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November 2023 by angelica
Dr Engall was incredibly sweet and compassionate in helping get my cat back to health. We appreciate how Northtown Guardian Pet was welcoming as well. I felt comfortable leaving my pet with the vet techs as they were sweet too. Dr Engall worked with me to be well within my financial means while also giving my cat, Jesus, the best care. I truly cannot thank her + the hospital enough!
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August 2023 by P H.
Service has plummeted in recent months. Had an appointment scheduled for several weeks for two simple (extraordinarily common annual) vaccines on a Monday morning, the Friday before they called and said they had run out. Who is doing the allocating? How would you not have enough set aside to get you through your next 48 hours worth of appointments before someone should have had a new shipment coming in, for something that should probably always be on hand anyways? Had to reschedule to the following week, and now waiting 40+ minutes for the quickest and easiest of appointments. People have jobs, they rely on scheduling ahead of time so we're not missing work sitting in a vet's lobby. Staff have become quite rude on the phone, showing no responsibility or remorse for these issues that have been their fault. We did used to love them but recent interactions have left nothing but a sour taste in our mouths.
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August 2023 by Maht D.
updating my review because they don't understand I have 3 dogs as well that have been there. After this, thankfully myself AND my parents have switched. if you want names lady - search them - bella mia gia mateo sophi
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August 2023 by Trinka Giorgi
I have been bringing my pets to Dr. Muller for 15 years. Love the new office. The staff has been so kind to both us and our kitties. Would recommend to a friend, bring your pets here!
