Mattress Stores in Santa Rosa, CA

“Chavez was so patient with me while I was picking my new dining set and living room set. I had gone to the furniture store 2x before but was unsure. Chavez gave a no pressure sales approach, accommodated a quick and easy delivery. Rey the delivery man was super sweet, along with the young man that came with him. Set up my space quick and easy. Love my new furniture super good quality at affordable prices.”

“Excellent customer service from Nicholas Gutierrez! Showed me lots of different mattresses to fit my needs with a friendly and warm welcoming attitude. He is an amazing asset to the store and knowledgeable of the products.”

“It’s been awhile since I have bought a new bed, came in today and Brian made everything quiet and painless. We discussed my needs for a bed and he showed me a few beds. Before long found the right bed, I am glad I chose this location and Brian was outstanding with assisting me with the purchase.”

“I recently purchased a few pillows to refresh my accent chairs and living room and I absolutely love how they look! The colors are neutral but the print makes them unique. Thank you!!!”

“We had a fantastic experience buying our new bed. We worked with the store manager, Ben Dooley, who is just a great customer-centered salesperson. He's a perfect combination of being low-key, attentive and helpful all at the same time. Ben took the time to listen to what my husband and I both wanted in a mattress. He asked about some things we hadn't thought of. He spent a huge amount of time with us. We never felt pressured or like we were running out his shot clock. He understands and is straightforward about the pros and cons of his stock relative to our preferences, based on his knowledge and the feedback he's gotten from customers. He made us feel like he wanted to be sure he sold us the right bed for us. Our bed arrived today. The first thing we did after a "test drive" was call Ben to thank him for guiding us to the best bed we've ever had.”

“Furniture these days is mostly online if you want a real choice of pieces. I bought the Bolig bed for a condo in the desert and on Black Friday the same bed was on sale at 1/3 off! So I used this amazing opportunity to remodel our bedroom at home. No need to go in, I just called in the order over the phone. A very friendly sales rep took the order and make sure all my questions were answered. For a mere $99 Scandnavian Designs delivers and sets up the bed. Done. Then when the day came, the delivery guy was so helpful, cheerfull and just a great person to meet. HE was extraordinary.This all adds up to a 5 star experience in a world where retail isn't having such a great time. Just keep doing what you are doing. Great place and local as well.”

“Highly recommend, excellent customer service, fast delivery, and excellent service installation in your home. Furniture product King Bed Frame Alderwood great quality for your money.”

“It was a pleasure working with John McGreggor at the Windsor location. He was very patient with my questions and did a thorough job answering my questions. I now have the knowledge of what is important in a mattress for being a side sleeper. He did a great job explaining the importance of support on all my pressure points and helped me make my decision to go ahead with a latex option with a topper. It’s only been a day and I’ve already told a couple friends about what I found, and the dude that helped me out. He wasn’t only educated and patient, but was very kind. I realized I kept him a quarter past their closing time and I had no idea until I left the store and saw the time. It didn’t feel like I was in there that long. Sleep city is a great place. It’s also locally owned. I won’t need a mattress for 20 years now but my kids will and John’s the man. Thank you again it was easy writing this review to a well deserved guy and a company who obviously takes pride in having the right people working for them.”

“I have purchased several items over the years from this store. Their pricing far surpasses most of the local furniture stores and is comparable to Amazon which says alot these days. They seem to carry a range of products so if you don't see what you like on their main floor you can give them a photo of what you're looking for and they will try to source it for you. I just had a need for a boxspring for a full size bed, called and they had it for minimal amount and even gave us a discount. When I tried to order the same item online, the price was more and delivery date was 3 weeks out. I would highly recommend this local business.”

“Christopher was AWESOME! I started by chat and we ended up connecting by phone. He helped me shop quick, as I was looking for a simple, armless, futon and was great to coordinate delivery which worked with my schedule.”

“My hubby and I came into the Santa Rosa location the weekend before Memorial Day holiday to shop for a new bed. It has been 8 years since our last mattress so we thought it was time for a new one! There was another couple trying on beds. Max introduced himself and he assisted the other couple and us back and forth. He explained what makes them different which is all their beds are controlled by an app or remote so that you can adjust the firmness or softness based on your preference. Prices range from $1200-$10,000 depending on how many foam layers you prefer. The lower the layers, the cheaper the price is but also the lower the layers the firming the bed gets. We got the base model (because I prefer firm beds) and my hubby can adjust how he wants. I like mine at 100 all the time..haha! Plus, throw in a holiday sale, it all worked out!The service I thought was great. Max was not pushy at all. He let us try on all the beds, play with the remotes and really get a feel of what they offer. I think Sleep Number is great compared to alot of other mattress shops, in that it does not have many products. It's all Sleep Number (not like they sell 10 brands and you're lost) beds and all you have decide on is your budget and how many layers you would like on your mattress. Of course, we had to try the fancy $10K bed (just for fun) which blows out cool air and heats you up when you're cold. Plus, it has bird and nature noises to wake you up! When it was time to check out, it was smooth. You choose your delivery date and they do the rest. Max walked us through to set up the Sleep Number app. When I got home, I noticed that Max spelled my last name incorrectly but it was just a small error.The bed delivered on the date and time it was promised and all set up. We were not home so when we got home to set up the Wifi, it would not connect. We spent 2 hours fiddling with the box, restarting and unplugging, troubleshooting, etc. I spent a hour on the phone with Customer Support to also try to fix it. They came to the conclusion that our bed box was defective. Today, 3.5 weeks later since my purchase, Sleep Number came out to replace the box. My hubby was home just to make sure the Wifi works before they left and it does! Very sad how a new box wouldnt work :(I docked a star for that but otherwise, it was a good experience from beginning to end. A store associate also reached out to see how the delivery went and I told her the box issue. She said she would call back to follow up but I never got a follow up call. Definitely room for improvement here and there but overall, I would give my experience 4 stars.”