Macy's is an iconic department store offering a wide variety of items, including a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. Many customers love Macy's, noting the good merchandise quality and stating that the clerks are friendly and knowledgeable. Customer service can be excellent, with some shoppers feeling treated nicely and at home. The store also features a very nice full-service make-up department. However, some find the store not as grand as it once was. Specific locations can be very unorganized, with fitting rooms sometimes closed or filled with junk and sections like evening gowns appearing messy and dark. The make-up department, while nice, can be disappointing when unstocked, lacking inventory, and missing many shades, with customers sometimes having to wait a while for help. While some prefer to shop online, others acknowledge the store is holding on and doing its best, carrying a wide selection for the everyday consumer.
You can always find good perfumes in addition to good shoes
July 2024
It has been a long time since Covid started that I have received Excellent customer service. I would like to congratulate Chombo for his hard work and excellent customer service. He is a great asset to Macys. Great Job Chombo?
July 2024
The associate in the shoe department was friendly and helpful. I would recommend.
