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October 2024 by Brennan Mazur
The staff here is really friendly and competent. One time I was having trouble paying for my groceries when my checker, one of the employees, pulled out his wallet and insisted he pay for it. It was super humbling and I was quite impressed by this gesture from a total stranger!
I sure felt Lucky!
Thanks guys ;)
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June 2024 by Deb Menzies
We really love Lucky in Santa Rosa!! The store is very large and equipped with a wide variety of merchandise and has great selections! And great prices to boot!! Shout out to the hard-working staff who are all also very nice and helpful! Convenient location from 101 off-ramp with lots of parking.
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June 2024 by E M Cope
Well organized, clean, good prices and easy to access. Plentiful parking. Good prices.
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June 2024 by Zoe R
Good grocery store.
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February 2024 by Olive Solomon
Store is clean, clerks are friendly. A+
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February 2024 by BagO'Trix
Generally checkers are willing to help if necessary and friendly.
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December 2023 by Davienity Parks
Prices are ok try better thanks happy holidays
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December 2023 by Diana O'Donohue
On more than one occasion this store has charged me more for items on sale i just happened to notice water was on sale to am elderly . Yo get it into cart is tough . I asked cashier and got a snide answer back . Its things like this that make people shop elsewhere .
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November 2023 by IHR TANTRUM
*The store was clean organized and most of the employees were helpful and very respectful but the two managers there made this visit a nightmare so that's why the statement that follows* This is the worst store ive ever shopped at The manager ponytail assaulted me while I was writing a complaint against another manager for accusing me of shoplifting after I had left the store ,for at least 3 min. donna came out proceded to start rifiling through my basket looking for a recipt she Donna finds my recipt and took it so I took it back out of her hand and I said you accusing me of shoplifting then call the cops wtite now and she just walked away .She knew damn well I had paid for my groceries she watched me pay for them and came out just to hassle me she was profiling at the least.So I went back in to make my complaint when I was assulted by ponytail manager while writing my complaint ponytail slamms his hand down on my wrist (my dissabled wrist im to have surgery on)while grabbing the complaint I was writing tears it up and walks away im 66 years old and I have never been treated so poorly I will be contacting a lawyer tomorrow morning. Both of these managers were way out of line and should be fired at the minimum and I will be personally suing ponytail & donna unless accountability & responsibility for the actions of these two managers is taken seriously I was embarrassed humiliated and assaulted there must be severe action taken for me to be satisfied . I don't think it would be fare to judge the entire store for these two managers behavior.The manager Brian does not condone this kind of behavior and hope we can come to some kind of agreement.
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November 2023 by paul weaver
Lucky's is my favorite grocery store in the area. They hit that sweet spot balancing quality and pricing.
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November 2023 by Mercedes R.
I would like to give credit where credit is due! Lucky market Bakery on Bicentennial Way Santa Rosa Calif. I went to the bakery frustrated as heck after a long day of decorating for my grandaughters 22nd birthday. I made the cake and years ago I use to go to lucky to buy the Best frosting in the world! I stopped in hoping to get the same great service that I always got from years past. Well It was my Lucky day! ( No pun intended ) A lovely gal by the name of Tiffany was working hard behind the counter. She saw me at the counter and she hurriedly asked how she can help. I told her about that wonderful frosting and walla she put it in containers and labeled and priced so I may buy! What a life saver and what customer service ! Not needing an explanation just helped a loyal customer ! Impressive to the Max! Thank You Tiffany! You make Luckys continue to look good!..Thanks again Tiffany!! Thank You Luckys for hiring such competent emplyees!!...Marcy Romo
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October 2023 by Brian Makin
Not a crowded market which I love. Seems a little expensive but a good place fosho!
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October 2023 by David Hadley
There is ample parking, the store was clean and well stocked. In and out quickly!
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October 2023 by Eudoro Avila
Quick service and well stocked and clean store
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October 2023 by Patrick Reedy
1 cashier and all other self-check kiosks not working.