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March 2024 by Erik Ohlson
Nice people working here.
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April 2023 by Charlene Miller
Friendly, helpful staff!
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December 2021 by Peggy C.
I have shopped at this store off and on for over 10 years. The receipt says items will be gladly accepted if not worn, with receipt, with tags on etc. But the staff there have a very sullen and disparaging attitude if one does return an item. As stated in an earlier review when you shop the staff keep an eye on you as if you plan to steal something. I am not someone who warrants this kind of treatment. All in all these women seem ignorant on good customer service skills. There are certainly ways to keep an eye on customers without acting like #%{€+. Since I like some of their clothing I will shop online or in Corte Madera. Still puzzles me why management there hire people who are not friendly.
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January 2021 by Elizabeth Joan MacDougall
Very helpful service
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August 2020 by cynthia daffurn
JJill is the go-to if you want fun, comfortable, interesting clothing. It's my staple.
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October 2019 by S B
J. Jill used to be a favorite of mine and this store had very friendly and helpful staff. I hadn't been in quite awhile and I was surprised and saddened by my recent visit.
In prior years the trouble with shipping at J.Jill was deciding which if their things I could afford to buy in one trip. Now, I can't find a thing I want. The styles have gotten "old and fuddy." The patterns and materials are elderly and the necklines belong on a nun. I'm 58 and dress very appropriately for my age, these styles are too old for me, let alone the thirty to forty year old set, which is more JJ's to group.
On top of the downward trend in fashion, the staff was also completely different and much older. That didn't bother me, but the lack of greeting, assistance and friendly faces, did.
I still have three stars though, because I have a closet full of many years of J Jill clothing which is high quality and very loved.
Ample free parking and convenient located in Montgomery Village.
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July 2019 by Liliana Valencia
Nice store!
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June 2019 by Alix Baird
I was at soft surroundings!
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May 2019 by Terry Brellow
Not much color going on.
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January 2019 by Summer B
J. Jill used to be a favorite of mine and this store had very friendly and helpful staff. I hadn't been in quite awhile and I was surprised and saddened by my recent visit.
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January 2019 by Georgia Marie
No crew neck clothes hardly ever. Did not by anything again.
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September 2018 by Betty Davis
Nice ladies clothing shop
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May 2018 by Barbara Liss
Always have a good time at J Jill
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May 2018 by Kim Meyer
So wonderfully helpful even when I was dressed for gardening not shopping
