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July 2024 by Ahwahnee R.
I would give a negative star if that was possible. There was a scheduling snafu, which I explained thru multiple emails. Here is Graham's response.. "Please post a payment for this invoice or we are sending it to collections. You had signed our policies agreeing to our cancellation policy, you received the notifications and clicked to open them. [NOT TRUE, EXPLAINED IN EMAILS TO GRAHAM] You no showed to the appointment and there is a $100 missed appointment fee. I have a medical practice where patients are trying to see me for care and if someone no shows from an appointment they make there is a fee for this. In my 12 years in practice, I have never had a client that has no showed like this and not respected my policy. [I DON'T BELIEVE] Attached is the invoice. Please either sign in and make a payment online or send a check or money order. You can also call in and pay it over the phone. I will follow through with collecting payment for this invoice if it is not paid. This is extremely disrespectful. Graham". AVOID THIS GUY
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December 2023 by Local E.
Initially it started out in a positive note but after some time and her saying this food is bad and that food is bad she blatantly stated that she doesn't want any to help my pet any longer, not the best training especially for someone who calls themselves a holistic vet. If you are not in good health then how can you efficiently and correctly do a clean diagnostic on an animal.
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September 2023 by Nature Boy
I highly recommend this place to everyone, Dr Chalmers is a real miracle worker and her staff is always super friendly and helpful
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April 2023 by Jolene A.
I have to say I agree with some of the reviews on here.I took my puppy here for his 1 year old check up and had a few things I wanted to address:1. General health check up2. Get titers done3. Talk about diet (current food I'm feeding my dog vs. what I should feed)So here is how it went:General check up: She did an examination, but she didn't say anything once it was complete, so I thought maybe I would just get a print out of her examination notes after. I told her I was worried about his anal glands so she also checked it, but didn't say much after as well.Titers: She spoke about what they are (which I already knew), and the frequency of getting the core vaccines. She said they can do the test and send it to a lab, but didn't say anything after I said I wanted to get it done.Nutrition: We seemed to spend a good amount of time talking about a raw diet (which I am feeding my dog), along with talking about lightly cooked food, fruit, veggies & freeze dried food. I showed her a bunch of food and supplements I was giving him and she just wrote it all down, then gave me a list of food she recommends. I do give her 2 stars because we had a fairly good conversation, although she just confirmed all the research I've done myself. The list was helpful, and she also took down a list of food I brought in that she wants to test and recommend to her clients.The reason I only give 2 stars is because she said she didn't have anymore time to talk with me when we didn't even get a care plan to get the tests I wanted done, or any plan or recommendations/confirmation at that. When she walked away and I went to the counter to pay $100+, they took my payment and I didn't get anything. Just "thank you have a good day". I didn't get any paperwork, asking to reschedule/follow up on titers. I left questioning what I got out of that. I emailed them when I got home to see if I can have any record of the visit, and she just sent me a scanned paper of the doctors written notes, which were extremely hard to read. Maybe I had the wrong expectations, but it seemed like a waste of money. The front desk lady was nice, but the doctor was very cold, not friendly, not personable and not very organized.
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November 2022 by Nature Mann
I highly recommend them to everyone I know with a pet. You have to believe in holistic remedies and put serious effort into the solutions for the treatments to really work. After going to damn near every vet clinic in Petaluma I was able to get a dermatology apt at the VCA, who diagnosed my dog as having an autoimmune disease. It took about 8 months and a lot changing medicines and doses before they had her setup with 2 types that produced stable results at a wopping $240 month for the rest of her life. After reading about the side affects of the medicines, I decided to do some research on alternative remedies and came across holistic animal care in santa rosa. Once I commit to bringing my dog to the clinic, the Dr overload me with information about protecting myself my family and my animals against all sorts of toxic products including EMF's & VOC's. At first I was skeptical about the method she uses to test my dog, but after only a couple of months of serious effort to reduce toxicity around the house, raw organic food and the right supplements, I noticed a huge difference in her energy levels and skin condition for the better. It's now been about 8 months and my one dog has now been able to ditch the more toxic medicine altogether and reduced the dose for the other medicine. The Dr is really nice once you get to know her and has good prices on her remedies and supplements. The Dr often has suggestions on where to buy the supplements in bulk to help reduce the cost and is always really friendly with my dogs and I
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November 2021 by Elizabeth
One is too many stars... My dogs needs a specialized diet. When I made the appointment I specifically asked and verified that they could handle my dogs needs. I called back a week before the appointment to confirm. When I got the there the dr rudely informed me that she doesn't do meal plans and then proceeded to tell me that she can examine my dogs energy and see if there are supplements for his food but she didn't do any of that. she took his temp and the appointment was over. I was out $80 and they did absolutely nothing. Plus I waited over a month for the appointment and drove over 2 hours to get there.
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November 2021 by Heather Coyne
Hoping this protocol will help my dog with her allergies! I really enjoyed how much time they spent with her and that I could actually go in the office.
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November 2020 by Patricia E Rothchild
Working with Dr Chalmers has transformed the lives of my companion critters. They're far healthier and happier now. What I've learned has changed how i care for my animals, home and self. I'm far healthier now too!Dr. Chalmers invites her patients' humans to look at their environments in a new way. She shows us how profoundly effective it is to eliminate toxins and improve diets! My home, yard and diet has changed too as a result of observing the profound alterations in my beloved critters.As with all learning, there are challenges. Surmounting them is nothing short of transformative.
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November 2018 by Krista Gallagher
I highly recommend this place!Backstory: My otherwise very healthy cat had a chronic ear infection. I took him to a very expensive "holistic" vet near me (that's how they market themselves but are pretty conventional, turns out) and all they offered to help was antibiotic ear drops. I tried them and the ear infection got worse. So they moved onto antibiotic drops/steroids. I kept asking, WHY is he having this ear infection. They said, oh it could be a variety of things but there is no way to know. I asked them if there were natural options such as collodial silver or apple cider vinegar to try, and they said only antibiotics would work. I was scared so did another round of the drops and another.,...Finally after months of this my cat was hating me due to getting held down and having drops put in his ear twice daily and his ear infection was worse than ever and my vet bills were through the roof for it (luckily insurance kicked in but we are talking it was in the 1,000s and I would have been screwed if not for pet insurance). Anyways, I brought him back to the vet, yet again, and this time they offered to inject a potent and long lasting antibiotic gel into his ear. I was over it. I'm largely against antibiotics, that's why I was at a freaking "holistic" vet!Desperately, I looked for other options and found Holistic Animal Care under a search for a homeopathic vet. I made the 3 hour (each way) drive to Santa Rosa with my cat for our 2 hour initial appointment. The vet took her time, was gentle and calm and easily figured out my cat's allergies and imbalances through muscle testing.Even though I am very open minded and have used muscle testing myself..I was still a bit skeptical. After all, the previous vet had said the infection would ONLY be helped by antibiotics.Anyways, I put my cat on the protocol of supplements and diet recommended and within days he was doing SO much better. Within weeks his ear issues disappeared. And months later he is still well with no ear issues.I will be taking all my pets to Holistic Animal Care from now on, despite the drive. It is beyond worth it to get true answers and true HEALTH care for your pets!
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November 2018 by Laura Wagner
Quality care. Detailed assessments and follow through. Explains options for pet care. Helps us understand the negative impact of kibble to cats, and round up toxins in environment.
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November 2017 by Roger Kelner
Taking great care of dog
