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February 2024 by Rebecca Bennett
There is very little that can make the loss of a pet easier, especially in an emergency situation and you have an “exotic” pet. I must have contacted 30+ vets/programs in the Sonoma County area and after 3 days of watching my 2.5 yr old heart rat, Blue, struggle for every breath she took, I finally found Heritage Vet Hospital. Not only did they not over charge me but Dr. Lynne Lankes stayed late so we could get to the office so my poor girl didn’t have suffer another night while I had to watch.Dr. Lynne was very caring, kind, straightforward and patient with me, my daughter, and Blue. She presented me with every possible option to help my girl but we both knew it was time to say one last goodnight to her. She made sure Blue was comfortable and that I had time to say my goodnights. She also made sure to offer me keepsakes I wasn’t thinking about at that moment like ink prints of her paws for a tattoo, and a soft foam print of her feet and tail.There is no way to ease this pain but I am very grateful for Dr. Lankes doing her absolute best to take care of all of us.
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January 2024 by Erin fires
These guys are great. Sadly I had to put down my two girls 6 months apart last year. The first was my first experience with Heritage Veterinary Hospital. They never rushed me. In fact, Shealynn was absolutely amazing. I was there for 2 1/2 hours and she continually assured me that nobody was in a hurry. Everybody’s compassion was and is truly sincere and heartwarming.Dr Lankes DVM took her time with me at every appointment. She helped formulate a care plan for my kids. Unfortunately, my remaining girls’ body was already majorly compromised from Cushings disease and Valley Fever. So after months of trying to get my baby’s pain and everything else in check we hit a wall. Doc helped me work through the pros and cons of continuing this path or letting her rest. I chose the latter and was a blubbering fool. Everyone at Heritage was so gentle, understanding and accommodating. It’s always about the animals until something like this happens. Then they focus on you and how they can help you through the process and ease your pain.They are a little more pricey than others but they are worth it!
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December 2023 by Seth Edward
Bit pricer than other vets in town but worth it for my little furry loved ones.
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November 2023 by Desiree Nielsen
Nice first experience taking our bearded dragon. Thorough exam & very educational.
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November 2023 by Susan Robertson
Everyone is so nice and helpful there. I can be kind of a handful especially when my babies are in distress and they talk me down and give me the right advice and treat the babies as individuals because they have individual needs. No two kitties are alike!
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September 2023 by Alexandra Kintz Konegger
Caring and kind staff and doctors, I feel welcome every time I visit. Beautiful facility with all the diagnostic bells and whistles. Couldn't ask for more, highly recommend
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September 2023 by Yuli Andrade
I have been taking my cat to this hospital for over 3 years or so. My cat is a very feisty cat and has to take medication so they can give her vaccinations. I had a lot of veterinarians complain or don't even want to deal with my cat. However, I tried Heritage, and they were very professional. It was nice to know that they dealt with a lot of feisty cats. The environment is positive and friendly. That's why I keep going to them.
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June 2023 by M McMann
After twenty years and two sets of cats, we couldn't imagine taking our pets anyplace else. From annual exams to anything unexpected, the staff is always friendly and willing to help.It sounds over the top, but we're incredibly grateful for Dr. Lankes and Dr. Fisher being a part of our furry loved ones lives.
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June 2023 by Jackie Garrett
I was very impressed with this veterinary practice. Nice clean facility, very friendly and efficient front office. The Dr took plenty of time explaining everything to me and my dog Danny seemed to be quite comfortable with everyone. I plan on using this office as Danny’s vet for all future services.
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April 2023 by Michelle Ruys
We love our Veterinarian, Dr. Fisher is very kind and helpful, she was our late Chiweenie "Taco's" doctor first, and she found that Taco had diabetes. A while after a year of insulin and therapies we found that it wasn't working, so we stopped all of her pain. Dr. Fisher was very helpful. A while after we decided to adopt our Sophie who is a Chihuahua/Greyhound mix. We are getting the same great care of Sophie as she did Taco. The staff are very friendly and helpful also.
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February 2023 by Maureen Shulte
The people there are great, the bad thing is that they can not see you when your pet has an issue. Both my dogs have had 2 separate issues and they were not able to see them both times in a reasonable time.. it was like over 2 weeks for an exam and they referred me to an emergency vet. One was for an ear infection and the other was for a hurt leg... 2 week appointment would be too long for both. It is really to bad, they seem like a great vet place but no time to see your animal. They say it's because they are taking new patients... my response was... "maybe you should take care of your current ones"! Hopefully they hire another vet or fix thier scheduling.
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November 2022 by Nancy Henry
My pups and fosters have been coming here for over a decade and I couldn't be happier with them. The staff are kind, caring, and knowledgable. They have been there for good and not so good times and have always worked with us to provide the very best care for my fur babies.
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November 2022 by Lindsey Y
I just brought my cat to Dr. Larkin for the first time and she was wonderful. My cat is a very nervous guy so I wasn’t sure how taking him to a new vet would be, but she was so good with him and made him as comfortable as he could be at the vet. She is very friendly as well as knowledgeable and explained everything very well and I felt comfortable with her. All of the staff was also really friendly and I’m so glad I’m now established with a vet here that I like and trust.
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October 2022 by Bry Ped
Not all Bad but very expensive and and complete lack of communication. Felt pressured into ordering costly test almost guilt driven then no phone call later only to be told check My email. "No email" There was no lack of communication when They wanted My Money!! This place is a Money bank $$$$$$$$$$$$$$$$$$
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October 2022 by Renee C.
I received a very heartfelt letter from the Heritage team today regarding my little hamsters, Cirilla, passing. She passed a few weeks ago at home, and she meant the absolute world to myself and my fiancé. Cirilla went through a lot, and Heritage was there for all of it. She had three separate procedures, one of them being when she almost died on us (we're still unsure why) and thanks to their technicians, especially Paul, they were able to revive her and fix her up. He showed so much knowledge, care, and gentleness when treating her. I cannot thank him enough for it, on top of their other stellar RVT, Shealynn, Dr. Fisher, and Dr. Lankes for coming together to help this little tiny, helpless animal every time. Their compassion is unfaltering, along with their empathy and knowledge of the field. Cirilla was able to live a full, happy life thanks to all of them. This practice is so full of wonderful human beings, even their receptionists, kennel staff and management are all so kind. I can't express how thankful I am for them!
