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August 2024 by Ginny Scales-Medeiros
I was greeted at the front door by Boston… he needs a raise! It was a busy Friday. Boston made sure that I was seen and welcomed , even though there were no sales representatives available to take care of me. I found a really good deal in the clearance section, left very happy with a great pair of running shoes.
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August 2024 by Jim Carroll
I have purchased shoes for years without professional assistance. I have recently had issues that could be attributed to wearing ill fitting shoes. I went to Fleet Feet because they advertise that they take the time to measure and fit shoes to the customer. I had a good experience obtaining measuring and fitting assistance, and was given several shoes to try on to see which fit best. I received the undivided attention of the associate and was never pressured. The advice and evaluation I received was on point. So far the shoes I purchased have fit and felt great, and the issues I had with my knees and back after walking are greatly reduced after only a few days. Highly recommend.
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August 2024 by Anthony Aboumrad
Good service and knowledgeable staff, they carry many styles of running shoes
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July 2024 by Jeniebel Abiera
Helpful, Friendly and Knowledgeable staff. They didnt try push things I dont need. They listened to our story and showed us what would fit us and they were right! We are very happy with our purchase.
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July 2024 by Brian Ruff
Had the shoes in stock (last pair). Sales rep (young man) was smart and easy to work with. Please carry more size 13 for us guys with big feet if possible.
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July 2024 by melissa mercurio
Absolutely love Fleet Feet! Staff take their time with each customer to ensure they are 100% satisfied with their purchases, with focus on right fit and then of shoe meets the needs of the customer.
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July 2024 by Anne Tedder
I'm so glad I got the help I've been needing when I went to this store. Lucas measured my foot and I tried on a number of different shoes, finally settling on a pair of Brooks. He's competent, knowledgeable and listens well. This is the place to get the specialized help you need for a quality fit.
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July 2024 by Sally Maki
With the expert assistance from Eric at the Santa Rosa Fleet Feet I took home the perfect pair of shoes for me. He steered me right with his recommendation and I love my new shoes! No more pain, just a smile with every step. Thanks Eric & Santa Rosa Fleet Feet!
I highly recommend the store selection-wise and definitely staff-wise!
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July 2024 by Corey Foster
Such friendly knowledgeable people! If you don't know exactly what you need, there is no better place to go to get running footwear.
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July 2024 by barbara doble
Knowledgeable staff is very helpful in finding the best comfort and fit.
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July 2024 by Michelle Ule
I've shopped here several times, as have family members. The staff is knowledgeable, helpful, and yesterday I was in and out in 18 minutes flat. That included measuring my feet with the excellent technology, trying on five different pair of shoes, and paying. I went in the morning, parked in front of the store (meter already had money in it--that's how I know I was only inside 18 minutes), and there was enough staff I got seen right away. Thanks, Lucas!
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May 2024 by Diana Escobedo
The store left much to be desired. No one greeted me upon entering or exiting, which felt unwelcoming. They did have the On shoe I was specifically looking for, will be ordering directly from the On website. Overall, it was a disappointing experience, and I wouldn't recommend it to others.
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May 2024 by Dori Cuschieri-Fechner
Staff were really rude. Girl with long reddish hair hassled me about my return. Asked me to come back the next day when her computer is up. I drove 10 miles to get there.
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May 2024 by Joan Dold
Best customer service I've had in a long time. And I've been in Customer Service for over 40 years
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May 2024 by Sam Jamison
Super helpful staff and had the spikes in the right size! Thx!!
