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November 2023 by Emily Knapp
Id been avoiding getting this jacket dry cleaned for over a year out of fear of it being ruined since Ive experienced this before with other dry cleaners. Unfortunately it happened again. Despite the tag clearly stating how it must be cleaned, they must have hot pressed it. There is now a permanent pocket imprint on the front and a button imprint with wrinkles around every button.
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October 2023 by Ellen K.
I don't normally write reviews, but the new owners of BV Cleaners have gone above and beyond to do a wonderful, timely job on my cleaning. The care and attention is amazing and I can't recommend them enough!
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September 2023 by Igor Kolosov
I used these dry cleaners with the previous owner and wasn't fully happy, to put it mildly. These new owners not only clean and press clothes very well but attached a care note on a bag with a clean pink dress shirt. They didn't want the pink shirt to fade and lose color. That put a smile on my face. They are not just nice people but very professional and meticulous. I recommend this business.
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May 2023 by Ilka J.
I brought them a stained pair of favorite pants that I'd already tried to wash out. They seemed pretty hopeless, but BV Cleaners triumphed, for a trasonable price.Then I brought in a silk blouse with several stains and when theu didn't all come out the fitst time, the kind lady sent it back for anothet try. Thrse folks don't give up! I'm a fan and evennif they were not so conveniently located i'd still patronize them!
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May 2023 by Nicholas P.
New owners are awesome! I was hesitant to take my clothes and alterations there, but was quite surprised and delighted at the service I was given by Rudy and Rosario. It's a family run business as I was helped by their daughter.I needed alterations done and Rosario was able to accommodate all of my needs in a very timely manner. I felt very welcomed and their attitudes matched their high level of knowledge and service! Just finished dropping off more pants to be altered. Thank you Rudy, Rosario, and family!
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April 2023 by Andrea C.
I really wish I could leave 0 stars. DO NOT TAKE YOUR ITEMS HERE. Owner willingly received leather jackets to which he mentioned before accepting such a large job that he felt they may have been damp. Mind you, he was paid for 8 cleanings for an amount over $200. Upon receiving the items, my mother was given these irreplaceable items. Super unprofessional with horrible attitude. Why would he accept work and completely damage it. Completely unacceptable and warrants a lawsuit. Amazed at how this man is still able to operate. Owner returned money for work but refused to replace the jackets. Completely unacceptable. We did not care to get reimbursed. Rather he pay for the damage he inflicted. Very classy for a grown man to not accept responsibility and disrespect my mother. Totally not okay. Save your money! Many other reputable business to support!!
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April 2023 by Steve M. P.
Very happy with their service. The owners, Rosario And Rudy are very friendly. I will go back again.
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April 2023 by Roy Zajac
I appreciate this friendly business! I know it has recently gone through a change in ownership. I feel they are doing a superlative job. I have had many dry cleaners through out my career in the military and the as a civilian. Bennett Valley Cleaners is the best one have experienced.
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February 2023 by Kimmee Brodie
New owners are wonderful:) They did a great job w/2 pairs of wide leg flair Joe jeans.I asked for the original hem with shortening. Just as fantastic as my go to place use to have in SF:)Services: Alterations
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February 2023 by Dave Kraft
Bennett Valley Cleaners is better than ever!!! The new owners Rudy and Rosario are fantastic and have been in the cleaning business for years. They do a better job than any cleaners I've used in Santa Rosa. They are very friendly and very responsive.They also do a great job on alterations and Rosario does all of those herself and she's a real pro.I highly recommend Bennett valley cleaners if you're not using them now you should they are awesome.
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February 2023 by Dave K.
Bennett Valley Cleaners is better than ever!!! The new owners Rudy and Rosario are fantastic and have been in the cleaning business for years. They do a better job than any cleaners I've used in Santa Rosa. They are very friendly and very responsive. They also do a great job on alterations and Rosario does all of those herself and she's a real pro. I highly recommend Bennett Valley Cleaners if you're not using them now you should they are awesome.
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October 2022 by Susan H.
Excellent and dependable work every time I have taken clothing there for cleaning since the new owner took over. Also very responsive to immediate needs and will attempt to help you out if you are in a pinch and need it quickly completed. So happy they are in my community!
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October 2022 by Kathryn V
I brought in a Patagonia jacket that had a medium sized hole through the sleeve from a hot ash. It was my favorite jacket and now leaking feathers. I brought in a piece of matching fabric from Patagonia and had my doubts because of the difficulty of this job. When I went to pick up the jacket, it looked brand new! I couldn’t even tell what sleeve it was. She did an amazing job! Very professional and a friendly and kind person. Highly recommend!Service: Coat & jacket alterations
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October 2022 by Rhonda L.
I dropped off a winter jacket with ground in stains on the neck and sleeves. I spoke with Rudy and informed him that these stains are close to 20 years old, as this is how long I've owned the jacket. I wasn't sure the stains could be removed, I had tried spot removers and washed the garment myself with no luck. Rudy was confident that the stains could be removed. I on the other hand, was not sure. Well, fast forward 5 days later, I picked up the jacket and Rudy was correct, the stains were gone. OMG!! I was amazed!! The jacket looked like new, Rudy saved me the expense from having to buy another jacket. In addition, I loved this style of jacket and it would have been close to IMPOSSIBLE finding a replacement. Thank you for the amazing work! Not only were the stains removed, but the price was reasonable, and the turn around time was timely. I'll definitely return to this establishment and highly recommend!! Thanks again :)
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September 2022 by Mark A.
We have used our neighborhood BV Cleaners for many years. There's a new owner now and they are wonderful too. They altered my husband's pants well. They do exemplary dry cleaning of clothes, comforters and drapes...we've done them all.They are total professionals and extremely nice to boot.