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July 2024 by liz hall
$210 for an oil change on a Kia? No thanks.
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April 2024 by Tina Toren
All the staff was helpful, knowledgeable, respectful and professional. Workmanship was prompt, priced fairly, and communication was great.
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February 2024 by O'Nell Starkey
Honest, thorough mechanic. I appreciated the ability to schedule online, have a text/email with service updates to approve with the click of a button & the loaner car option. The people at the front desk were communicative, helpful, funny & “translated” well to me since I don’t have much auto-knowledge.
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January 2024 by Stephen Parsons
I've been taking my car to auto Japan for about 10 years and they have always been honest, professional, efficient, and very helpful.
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January 2024 by Esther Price
Auto Japan's service is outstanding. We own a Nissan and Toyota - both have been serviced by Auto Japan for the past six years. The techs are thorough, and the ladies managing the front desk are always extremely efficient, knowledgeable, and very gracious. I would highly recommend Auto Japan and believe their service is worthy of a 5-star rating or higher.
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October 2023 by Russell Brand
Great service and friendly, helpful, employees. Very knowledgeable owner and mechanic. They seem very honest. Plus a cool pet rescue dog named Diesel, that is super friendly and sometimes greets you when you arrive.
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October 2023 by Herbert Gaidus
I rarely leave reviews, and Vaughn doesn't really need another 5 star rating, but I'll give him one anyway. I've been fixing my own vehicles for over 50 years since I did my first transmission swap at age 17 on a '70 Volkswagen Beetle. Basically, I could never find an honest mechanic who I trusted to do the job as well as I could, and who would charge a fair price for the effort. Finally with Auto Japan, and Oakmont Garage I don't have to pick up a wrench again, and can rest assured that the job will be done correctly. Vaughn is an expert mechanic, who won't try to upsell you on additional maintenance jobs. In fact, quite the opposite, as he has repeatedly suggested postponing some maintenance work until it was actually necessary. I found the pricing reasonable and will continue to have my 4Runner serviced at Auto Japan in the future. Highly recommended!Services: Transmission
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August 2023 by Dennis O.
Vaughn went into serious labor and detail to solve an issue on my beloved 44 year old Land Cruiser.
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August 2023 by S B
Went in for some fluid changes and they were completed in a timely manner without issue. In the process, they were kind enough to level off the tire pressure, and vacuum my floorboards. I will be happy to take my car back for future services.Service: General repairs & maintenance
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August 2023 by Frank P
Honest Folks. You brought my car in there and they recommended to NOT make the repair as the cost was not worth it. They also spent time researching the issue at no cost to me prior to making that recommendation.
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June 2023 by Michael
Amazing service and courteous receptionist that helped me, good business here!!!
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June 2023 by Scott Gilroy
Great set of people running this shop they were wonderful and got my problem worked out in a very quick fashion, Thank you!!Service: Transmission
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June 2023 by Laraine D.
My 2011 Subaru Forester has been very well serviced for past 12 years. I appreciate their thorough explanation as to service needed. I trust them completely to be caring and responsible.
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May 2023 by Sherry V.
I have been a customer for the last 20 years here and have always gotten excellent service. I find them to be honest, caring and efficient! I do recommend them to quite a few people!In the past Vaughn had his 2 dogs at the shop. I always brought treats for them. They have passed on now but any person that loves his dogs so much ....I am a fan of! To me, that says something about how caring a person he is!
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January 2023 by Larry S.
I had a couple of things wrong with my 2012 Insight. The team did a complete inspection of my car and explained what was going on. They provided advice for car care and and made sure I understood what was going on and how to adjust my maintenance schedule
