-
September 2024 by Ana
If you want to buy quality products, this is the best place, you can find Sthil, Honda brands. If you are looking for a product or part and they don't have it, they will order it for you. All the staff is very friendly.
-
April 2024 by Rebecca
Closed on Saturday no update on phone messages or website!!
-
March 2024 by Edward Krokosky
One of the best places to get your power equipment. The staff was very very friendly and are knowledgeable.
-
February 2024 by Marty Hunt
Took a chainsaw in for service. The guys did great job at a good price.
-
February 2024 by Skye K
The best power equipment in the Bay Area and the people are so nice that are definitely coming back
-
November 2023 by Willis Eschenbach
I've bought three fairly big-ticket items from these guys, a lawn mower, a weed whacker, and a hedge trimmer. They have been consistently helpful, and went the extra mile to get everything straightened out when I had some issues with my last purchase.I would recommend them wholeheartedly. Good folks, good business.w.
-
November 2023 by angeli_826
False advertisement. Confirmed twice on the phone to buy said “$2,200” lawnmower. Drove 3 hours and it ended up being 4K+ after old promotion. Customer next to me was complaining about another mishap with their advertisement. Total waste of time, don’t trust this establishment.
-
October 2023 by Brenton S.
What a difference a new store manager makes! I wrote two very critical reviews about this business after waiting more than 8 months to get any "action" on a warranty repair. The most recent one--star review was in early October 2023. Since that time a great guy named Giovanny was put in charge of the Santa Rosa branch of this business, and within days, my Honda mower was fully repaired. You can also see the difference in the showroom itself, which is much cleaner and better organized. I hope the owner of Action recognizes what a great manager Giovanny is. He is smart, knowledgeable and eager to please his customers. The previous guy was rude, insolent, and unpleasant in every way. I now can wholeheartedly recommend this sales and repair shop.
-
October 2023 by Cloudy
False advertisement. Confirmed twice on the phone to buy said “$2,200” lawnmower. Drove 3 hours and it ended up being 4K+ after old promotion. Customer next to me was complaining about another mishap with their advertisement. Total waste of time, don’t trust this establishment.
-
July 2023 by Melissa Willard
Dropped off a chainsaw over a month ago, never got a call about the repairs. Went to pick it up and they can’t find it. Nearly new chainsaw with minor repair and they lost it. Got a “oops sorry” and they said they have it somewhere but can’t find it. ?
-
June 2023 by jo barrington
Talk about taking care of business! Best deal of my week to stop by with my non-starting chain saw and have them fix it on the spot! What great service!
-
November 2022 by Kennia Khaleck
Lots of sthil products
-
November 2022 by Jason Eaton
Great place
-
September 2022 by Richard D.
Great service, needed parts for my fire pumps that saved my neighborhood from the Glass fire. Now I'm set up for possible repeat. Strongly suggest their pumps for reliable general use and fire fighting.
-
August 2022 by John R.
Left mower off for estimate and repair. Over the next 2 months called for repair and time estimate with nothing definite. Finally went in to find it had been finished 2 weeks earlier. No estimate, no call When confronted got "You can't please everyone. Beware!!!!!!!!!!@@@@@@
