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February 2024 by Nancy Wear
The music was so loud that the workers could not hear what people were saying and got my order wrong. Sitting in Starbucks with loud music was hard. Finally, towards the end of our visit, it was turned down. The tables really needed to be wiped down, and the floors swept. They needed another employee to be honest. The employee making the drinks were so busy that they were not helpful.
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January 2024 by Rosaysela Gutierrez
Good customer service.
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January 2024 by Rosa Domínguez
The girls are very rude, they feel like they own the store, they make things bad for you and if you complain they get upset ?
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January 2024 by David Flores
I love the chai tea
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December 2023 by Steve Ortiz
I stopped by on Thanksgiving day. The drive thru eas packed and the inside as well. The employees did a great job handling the large volume of business. Had a blended caramel latte. It was delicious! Great job Santa Paula Starbucks staff!
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November 2023 by Bren
Just wanted to recognize Jasmin who helped me get with my order in the drive thru when I advised her I was injured and was picking up as I couldn’t walk. Not only did she give me a welcoming greeting and smile, she went inside to bring me my order! She is such a great example of going above and beyond in customer service. Thank you Jasmin!
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November 2023 by Nicole Hampsten
This is the worst Starbucks I've ever been to... Wait is always ridiculously long, food is always burned, and drinks taste awful... And I swear someone must not be washing their hands there because I get sick evertime I've given this location one more chance. I'm done. Not going back again. Worth the twenty minute drive to a Starbucks in Ventura.
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November 2023 by Doris
Coffee is good. That drive thru backs up into other businesses and backs up into the street making the traffic hazardous to merge into. Be careful. 11/3. They put up signs for people to leave space for cars to get through. The latte I got today at the drive through was deliciousDelivery: No
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October 2023 by Jack Fitzgerald
They turn off the order ahead function when they need it most, they let people sit in spots that aren’t for parking which renders the other half of their parking lot unusable, they let people from the Jack In The Box next door use their dedicated parking lot and eat their food inside, and they overcook every crossiant I’ve ever ordered. Absolutely not worth coming here anymore. The Starbucks in the Vons down the street is quicker, better at following directions, and the employees aren’t rude.
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October 2023 by Jennifer Yandell
Coffee always good. Service was also good.
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October 2023 by Clarissa z.
Atleast take the Apple Oat drink off the menu if you're not going to have it for longer than a week smh...
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August 2023 by christina perry
The barista there are so welcoming and remember us if if we don't go on a regular basis, the gentleman even knew what I wanted before I said anything and that was awesome.
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July 2023 by Damian Rocha
Thank you to the staff of this location. I was impressed with the quality of presentation of the employees and food/drinks . Totally worth the drive from Oxnard .
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May 2023 by Amy Rutledge
Slowest location EVER. I placed a mobile order and didn’t receive it until 30 minutes after the specified time. The employees were busy messing around talking their sweet time. Will be going to Ventura from now on and I live in Santa Paula.
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May 2023 by Carolina T.
They always make my drinks wrong! Ice coffee with no ice? So annoying, and the morning staff is always laughing and fooling around they don't listen and charge things incorrectly.. 20 mins to make 1 drink!! I rather go out of town for coffee