Rite Aid in Santa Paula is a well-regarded drug store that provides a range of pharmacy services, health and wellness products, photo printing, and discounts through its Rewards loyalty program. Its mission is to improve community health and wellness by offering engaging experiences, quality products, helpful services, and expert advice tailored to individual needs. Customers often choose Rite Aid first for their everyday health needs because the store consistently exceeds expectations and fosters a friendly, helpful environment. The pharmacy staff, particularly the pharmacists, are highly appreciated for their knowledge and thorough explanations of medications. Despite their busy schedules, they make time to ensure customers understand their prescriptions and remind them about upcoming vaccinations. The pharmacy staff is known for their caring attitude and professionalism. Customers also praise the store associates for their friendliness and helpfulness. One reviewer shared a positive experience involving a difficult transaction where a cashier went above and beyond to help cover a small unpaid balance on a back brace purchase. The staff’s patience and kindness stood out, making difficult moments more manageable. Additionally, the store offers a good selection of products, including protein powders and ice cream, with convenient self-checkout options. Visitors enjoy the store's cleanliness and organization, and some look forward to returning for specific items like the Thrifty ice cream. Overall, Rite Aid in Santa Paula is recognized for its dedicated pharmacy team, friendly associates, and community-focused approach, making it a trusted place for health needs, product selection, and customer service.
I just want to say you guys should give Denise a raise! She is the best and was so sweet to me and my friend she really connects with the customers! Such a good employee & person! I loved her vibes and I’ll definitely be coming back to see her again!!
September 2023
I have been coming to the Rite Aid store in Santa Paula for many years. The level of customer service there is beyond average.
May 2023
They were stocking shelves today so there was a lot of product
