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September 2024 by Razmik Zohrabyan
The Manager was extremely rude no customer service
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August 2024 by Michael Mowrey
Always great hardware store.
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June 2024 by AVEK NEWSMAN
I just moved to the area recently and have started using your store due to the amazing staff. But one employee Kim truly shined and went way and beyond with the best customer service. It is truly a pleasure doing business there and i will return.
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June 2024 by Justin F
Went in looking for some parts. It appears the whole back section is being redone, so things are gone, missing, moved, etc. Three people working on it, not a single one offered to explain what's going on or ask if help was needed.
1:30pm on a Tuesday seems like a terrible time to be doing this.
What a waste of time.
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May 2024 by Anthony Cerda
Love this place but please fix your hours, I showed up on a Sunday at 730pm and the store was closed. Online hours says Ace is open until 8pm
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March 2024 by Lance Vett
Nice store, Nice employees ?
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March 2024 by David DG
the last 3-4 time I have visited this store the cashier that I've gotten has no customer service skills or nor her other cashier colleagues.
this time when I ask for my receipt, she gave me an awkward look, how it came across was rude when she printed and handed it over to me.
I was with my 8 yr. old daughter that had to witness this service.
FYI make sure to keep track with your rewards I caught it several times.
On this occasion Kimberly the cashier asks for my phone number for the rewards she and her cashier friends input the wrong number because on my mobile app under purchase history I can't find my recent purchases.
yes, I am aware I can call so they could add these rewards which I have done twice in the past.
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January 2024 by Ben H
Very helpful staff, will find you the right items you need for your project.
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November 2023 by dave
nice customer service ( ͡° ͜ʖ ͡°)
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November 2023 by Jake Kohler
Quickly received help finding what I needed and quick checkout. Good looking staff. Guys and girls.
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October 2023 by Joseph B
All good
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October 2023 by Jose Mamzano
???????
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October 2023 by Robert Kunzman
Pretty amazing store.
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October 2023 by Tatum Lazenby
Went in today looking for a gloss finish and Alvin in the paint section was awesome. He had above and beyond customer service. This Ace is always super helpful
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September 2023 by James Warren
Great one-stop shop in santa paula. Saved me a lot of time vs driving to home improvement stores out of the area. Friendly staff and someone is already looking to help you. If they can't, they will call another staff with experience to help.
