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March 2024 by shine wade
I ordered my food on the phone, I was told 10 minutes I went in 20 minutes, when I got there it was just coming up. The waitress was dealing with a family of six so I waited until she was finished. She never acknowledged me. She went to get the drinks for that table. After she finished she bagged my food and printed the receipt then laid the receipt on the table. She left me trying to pay her and went to go sit people who just walked in the door. I’m telling her I’m ready to pay, actually been ready to pay, and she telling me I have to wait. The food is cold and she thinks I’ll eat her cold food. I walked out and told her to keep the food. She has no social skills. She is not nice or approachable. Mean mugging. It was 3/01/24 approximately 6am when that happened.
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February 2024 by John F.
Toriana G, my server is a rockstar. She is the only one working the front of the house! Even so, Service didn't suffer and new customers coming in were seated promptly. I'm a truck driver and eat at ihop often throughout the country. This location added to my list of the best. Food was consistent with the brand (taste, temperature, presentation) if I had to search for something, my toast was not buttered. However, I was able to ask for and receive it before it cooled off (melted naturally). Literally fast pace walking, efficient without distractions or delays.
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February 2024 by Rebecca K.
NEW MANAGEMENT!! Tori! I can say she's good at her job she's really hands on with the customers and helps her staff when needed! I'm happy it's under new management! Last time we came our server was so nice and really on it she had other tables and cashing people out while sitting and taking orders. We asked a gentleman man there for some hot sauce and she was busy making milkshakes and he goes to her telling her your table wants hot sauce he told her like 2 times and the last time he kinda yelled at her. She stopped making the milkshakes and came and brought the hot sauce she apologized for the wait I told her he could have brought us the hot sauce the same time it took him to go and tell you when you were busy he could of helped out and did it as well.. wasnt sure of his name BUT he was a short bald guy.. I thought it was rude of him to talk like that when she was already doing other things for her table. IF you ever stop by ask for Rosa or Tori!
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February 2024 by Bill Palmer
past negative reviews were probably right. This feels like a place that ownership is asleep. But our server Amanda was amazing. Hard working, advided us about menu, assured us this cook was good. She did a great job and should be rewarded for insuring that at least we had a different experience than so many of the reviews.
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January 2024 by Anastasiia B
The service was so sincere! Our waitress was Toriana, that was on receipt (tall beautiful young black lady), she was amazing. Made our day. The food was good btw.
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January 2024 by Joseph H.
we stopped in on our road trip and had breakfast. We are served by a wonderful waitress named Pam T she was awesome and Santa Nella.
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January 2024 by Catherine Wiseman
The food was decent (fish and French fries)The cook mistakenly made shrimp which I hadn’t ordered but my waitress quickly fixed the mixup. Amanda was friendly and attentive. Even though she was the only waitress and had seated apx five tables I never felt overlooked. I’m writing this review in hopes that her manager will reward such a good server.
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January 2024 by Antonio Palma
Terrible service, the cook lacks professionalism and the waitress doesn't even mention it.
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December 2023 by Jason
The food is good. The servers work hard but it is slow because TA doesn’t seem to think there needs to be more than 1 server working at a time. They get over run so if you are going to eat here , better not be in a hurry. It’s very
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December 2023 by Nancy Arellano
Had a delicious meal. Our server Alexandra was one of the best at this restaurant, I hope she stays forever. Everything was a 10/10. I will become a regular! Good job Ihop ?
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December 2023 by Daniela A.
Instead help they were talking and not helping much not good customer service on the table wasn't syrup you have to ask for the silverware,
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November 2023 by Giddiani L.
Went in with my family on a slow night. Literally nobody in the restaurant but nobody helped us. Seemed too busy for customers. Not friendly. Ignored us. We won't be back.
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November 2023 by Ya M.
Awfull, the manager was yelling at the cook and the food was taking so long people started to leave. this has happened 2 times i've been here, this is my last time here.
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November 2023 by Nicole W.
Yes, I love they server there name toriana she great and has great customer service she makes sure we have everything we need, and she alway checks up on us!!
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November 2023 by Jennifer L.
After driving a long time there it was IHOP calling my name. The hostess and only waitress Rosalinda Erwin was so pleasant and super helpful. She has a soft spoken voice but knows the business and her menu. She offered me alternatives and suggestions and they were the right choices! She never skipped a beat and made my dine-in experience a very pleasant good call on my part to stop and finally eat before I continued on my drive. Ps the chef made my meal perfect as well :)
