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January 2023 by Harold W.
I regretted coming to this place. But not a surprise after I saw the 2 star average review
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June 2022 by Cheif M.
The absolute worst I've ever been to and its bad on a constant basis. Do yourself a favor and don't come here. This WF needs to be shutdown permanently. The tellers have zero empathy and the management has even less appeal. Avoid this WF at all cost. You will be standing in line along with more than likely 4 others waiting to be served be ONE TELLER. Lol bye.
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May 2022 by Charles H.
Consistently 1 or 2 tellers on , no more while ten people wait in line and each transaction takes ten minutes. No acknowledgement of waiting customers from staff. A little "sorry for the wait we'll be with you in a few minutes" goes a long way guys
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April 2022 by Ivan C.
This has to be the slowest serving bank in history. Why would you advertise Wells Fargo on Wilshire Blvd. out of all places and not be able to handle the traffic. You guys are already known for being crooks, now you're also known for being cheap with your minimum wage workers. Smh.
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March 2022 by John B.
Wells Fargo discriminates against minorities and issues credit cards to identity thieves.
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March 2022 by Peter C.
Slowest service ever at a bank. 2 new trainees, which is understandable. But the lady manager just hides behind her desk while a long line was waiting. When one trainee asked for help, she said "again?" Was averaging 10 minutes per customer. All waiting had that 'really?!!' look on the faces. The 2nd star I am giving is for previous fair service.
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July 2021 by Janet K.
I wish I could give negative stars. Their manager at the branch is very judgmental, biased, and unprofessional. She did not want to cash me a CASHIERS check which is as good as CASH because of my appearance. She was yelling at me to call Chase behind the window because Chase has "weird" rules. I felt so embarrassed for her. Maybe if they had more authoritative people there, it'd be a pleasant bank but she is a crusty, negative individual.
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May 2021 by Michael M.
The vibe isn't my favorite. Gotta say, I've had a much better experience with small banks and credit bureau's. I highly advise not using this bank if you can help it. The bank manager seemed lazy and that's with two customers in the bank on this day in mention. Might have been great in the stage coach days, but this is one corporate joke.
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June 2018 by Christian C.
Nice bank, very empty which I like, great customer service, amazing pretty view while you wait in line :)
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May 2018 by Daniel S.
The service in this bank has definitely changed my mind about Wells Fargo There always seem to be a problem with this branch As a consumer you expect to be treated with respect and not be treated like a stranger When you tell a consumer they need to establish a relationship with your business to revive the goods they are paying for, it becomes a problem. Multiple occasions I have felt disrespected by their staff. Customer service and problem solution is a must when helping others.
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March 2018 by John L.
I have had multiple bad customer service here. I'm done. I don't understand why these people are so impolite. Avoid this place.
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March 2018 by Ricardo A.
I open account 2 months ago and now for no reason they closing my account, when I ask why of course no body knows at the location or by phone I get the same answers
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November 2017 by Steven M.
This is the bank I like coming to because they're open later than most banks and they're on top of their business. Michael Gomez usually does a lot to accommodate me with most of my transactions. Just want to give credit where credit is needed so there's that.
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August 2017 by Johnny E.
Bad policies bad customer service. I was thinking of transferring over my personal account but this place has changed my mind about wells Fargo. Every time I've been there they've given me a problem even though my business accounts are with them.
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September 2016 by Kat S.
I am incredibly disappointed by this branch. I have been banking with Wells Fargo for over 6 years and have never had this kind of experience before. I was rudely informed that I could not cash checks made out to my husband and I that were gifts from our wedding until we opened a joint account. What if we wanted to keep our finances separate?... She rudely informed me the checks were useless then... and that maybe I should try asking the people who wrote them to write new checks? Are you serious? She belittled me and was so incredibly cold and unprofessional. I left this branch feeling very upset. I would not recommend visiting this location AT ALL.
