“It's such a pleasure to go there. John makes me feel welcome. He has fixed many of my watches and he does this quickly and effortlessly. He's the best.”
“Tony is amazing! I just bought my first watch with him, and I could not have had a better experience. I ordered a Seiko watch that he didn't carry, and he managed to get it for me within only a couple days. He has wonderful communication, and is just genuinely a nice person and is very trustworthy. He is very knowledgeable, sweet, and makes your purchase feel special. I cannot recommend him enough! Thank you!”
“The best Tiffany store in LA ? my fiancé and I got my engagement ring from this store and our associate Erika made it an unforgettable experience! The contrast to the Century City and Beverly Hills locations was astounding. At those they couldn’t really be bothered and didn’t seem to know much about the rings. But Erika went above and beyond to help and was so patient as we tried on different rings and came in multiple times over the course of several months. Once my fiancé proposed she even made a little Breakfast at Tiffany’s experience for us when we picked up my ring after getting it resized. I will come here for as long as Erika works here and we’ll be getting our wedding bands from here as well. Of course the experience depends on the associates so hopefully they have a good employee retention program!”
“Walked in to get my Rolex band adjusted and was reminded of the exceptional and excellent Rolex service and care. As I walked in, Brittany met me at the door, quickly determined best options for adjustment, and within minutes my watch was fixed and looking and fitting perfectly. I was also given an informative update on my (1980) sea dweller sub mariner and best options for upgrades vs cleaning and repair — all done with a level of quality, expertise and courtesy hard to find, even at the highest levels of VIP service.”