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March 2024 by Artem Ezdakov
ucking custom service I needed to seal one box with tape and make one line, they refused me this, they said we don’t give tape now! seriously ? and also one person works there and you have to stand in line for an hour, maybe you can hire more employees?
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March 2024 by Michael J. McCoy
Long lines. Not enough employees to work at front desk
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February 2024 by kamelia B
Always long line & not enough staff & they’re slow
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February 2024 by Teanna Buchner
The best post office experience in years. So kind and helpful.
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October 2023 by Nadia Underwood
Unemployment is so high, however people employed to work for usps really don’t want to be there. Maybe give chance to others?
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October 2023 by Atef S. Tadros
Arrived 15 minutes before closing and there was 6 ahead of me, only one employee who tried her best to serve everyone before closing.
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August 2023 by Made Mentality
Hard working and friendly customer service
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June 2023 by Yamit Florentin
My neighborhood post office. I often come here to drop off packages. This is a malls post office so there is might be a line, but the employees are always nice and efficient. I've never had a bad experience here. There is parking right in front, on Wilshire and in the back.
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March 2023 by Victoria O.
Worst post office I've been in California. ONE teller ?! One??? I can't leave tho because I need to pay for my mailers. I'm an angelic honest person so won't walk out tho I think they forfeit all rights to decency and honor. Not to mention that it makes the average state mental hospital look plush and luxurious. Nightmare.I went up to WLA but apparently it's closed because the carpet getting changed. At least that's what the homeless man outside said and I saw no signs of life, but I didn't try the door. If that was closed, it might explain the line. Also the line doesn't move. At all. The Palisades isn't perfect but this looks like a zombie apocalypse. No one talks. So strange. I complain about Santa Barbara but I love my post office (San Roque). This place deserves to be shut down. If they can't staff it , they should shut it down and spare everyone the headache that the man in line says is typical.
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March 2023 by Fj Holden
Fifi had all bases covered, holding down the business on her own, champion
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March 2023 by Kristine A.
I have hesitated to use this Post Office because of the horrific lines and poor service prior to COVID. It was also a filthy location and one could not enter due to all the local "crazies" blocking the entrance and harassing people walking.I have visited 3 times in the last 3 months around 3PM and found the Station to be clean and free of the"crazies" and the Postal workers to be pleasant. Sometimes no line and other times had 1-3 people ahead of me, but unlike years past where there would be a dozen or more waiting excessive times.Hopefully this Post Office will remain well managed. A huge plus for our declining neighborhood.
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January 2023 by cnorve
Nothing to complain about, clerks were friendly and helpful…
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December 2022 by shabeem
Friday 1:50pm, no one answered the phone.
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December 2022 by Saranda Halitaj
Not enough staff. The ones they do have is not very friendly. Expect extensive wait times.
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November 2022 by Tricia S.
ONE person working. 3:15 on a Monday afternoon. 20 people in line. Where are the workers??? This poor lady. At least she's sweet.