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March 2024 by Iran Kheiry
they didn't send my package and lost it
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February 2024 by Thomas Silberstein
The notary was very helpful and friendly.
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February 2024 by Benjamin Wendel
For what it’s worth everyone at the store was friendly, professional and extremely helpful when I went in! ☺️
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February 2024 by Laura Gold
I was reluctant to stop here because of the rating and because I generally go to the ups store farther up on Wilshire. The service was immediate, honest and thoughtful. I decided to write this review as soon as I got home to help balance the reviews out.
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December 2023 by CHAD
Fantastic customer service! First time here and I was kindly greeted and assisted with everything I needed. It was quick and the price was just right!...and might I add that if you need to make copies then I suggest to bring your business here to The UPS Store.
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July 2023 by Yamit Florentin
I come here to do my Amazon returns. The employees here are always lovely, quick and efficient. The longest I had to wait in line was 3-4 minutes—street parking by the meter and a parking lot in the back.
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May 2023 by Marcel Thommen
The staff in the store are great, that’s the one star.They took payment for important legal documents to be shipped to UK in 48 hrs, due to arrive before 12 midday Friday. It did not arrive and tracking showed it had been delayed because of misroute error. Eventually arrived after the weekend on Monday am
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May 2023 by Robert Harrell
Terrible customer service. Rude staff who are not knowledgeable on products or services.
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March 2023 by Andri T.
Aweful customer service. To bad that I have to use this store occasionally. The employees could use basic training in how to be friendly and accommodating. When you are miserable working then you should quit and go somewhere else...
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February 2023 by Crystal S.
A UPS store that doesn't carry UPS express boxes?! No UPS express boxes. Wow. How does that even make sense. Employee says they haven't carried them in over a year. Waste of my time.
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January 2023 by amad sharifi
Don’t even waste your time to go to this place. They are not professional.Manager is so rude?
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January 2023 by amad s.
Don't waste your time to go to this place they know professional manager doesn't know anything they lose your item.
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January 2023 by Nathan Brydn
loans me a pen. notory 15$. line of customers.
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December 2022 by Molly B.
Victoria is so helpful!! I needed a lot of help and had a lot of packages, but she was so patient and I didn't feel rushed at all. Thank you Victoria and thank you UPS, I'll be choosing this store again!
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December 2022 by F L
This UPS store holds packages for ransom. They said I needed to pay $10 to get a package ASOS delivered, but they have an agreement with ASOS to serve as a pickup point for free for the customer. ASOS told me to explain to them they already paid UPS but UPS just ignored me and demanded $10 or to reject the package, which they’ll now spend more money to ship back than if they just gave me it.