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January 2024 by Tyler Behnia
Fair warning to all, this is not a real usps location. The cannot scan any codes from usps website. The name of the place is SUPER DECEPTIVE. Thanks for wasting my time. Also fair warning there will be zero parking this is in the worst spot in Brentwood
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March 2023 by Lynda J.
Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.
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March 2023 by Kristine A.
This USPS is the best kept secret on the Westside. A true gem. If I have something which needs critical attention this is where I go as they are so reliable.This place is very small but mighty. Themale clerk is very reliable and careful with packages. I see the mail trucks come throughout the day so I know mail gets handled quickly and reliablyunlike the post offices in Santa Monicawhere items are poorly attended and often sit neglected.This USPS does not handle Express Mail, that's the only limitation I am aware, but call or visit (you'll love the cute location) if you have questions.
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March 2023 by Guthrie Paterson
Great spot in the Brentwood Mart for your postal and shipping needs. Very helpful staff - in a cute little space. Will definitely be back!
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January 2023 by Hee Yun K.
This is a great location to just drop your mail off, but if you have a certified letter or any questions that involve the clerk, go somewhere else. I received a blank stare and incorrect information and overall unpleasant attitude from the clerk today. He hates himself and his job. It's a shame because the Brentwood Country Mart is such a happy place, but this person is ruining it for everyone. He works Tuesday morning, avoid him at all cost.
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November 2022 by Los Angeles channel
Amazing service, Nice staff, five stars for Overall
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October 2022 by Crip Mew
Lost my package immediately. No updates for two weeks. Insanity.
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October 2022 by Zohar Mayim Shahar Levy
Really polite staff, efficient and easy. Much better than other post office !
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September 2022 by Monica M.
Positives: quaint, cute, friendly, less crowded than other USPS locations.Negatives: Unreliable. They take the job a bit too casually. I mailed a product return for a refund of $150. It was scanned at this location and never seen again. After over 2 months of tracking and investigating at three different USPS hubs, I emailed the owner who was dismissive at best, saying basically, "I'm not on site. Don't know what happened to your package. Sorry." I had to write back and ask her if she even spoke with staff on-shift on the day of my transaction. I had to request the postage refund that I'm entitled to per the USPS website. I expect this flippant attitude from young staff but the franchise owner should be way more astute than this. I didn't ask her to turn the entire USPS organization upside down -- just to do her best within her own store. Apparently, that was too much.
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August 2022 by Jean Peters
cannot accept prepaid parcels (QR code scans)
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July 2022 by Kジャイアン
I used the post office in Los Angeles at first.I'm glad I came to this post office.The two gentlemen treated me kindly and politely.Thank you so much.I'm Japanese.
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May 2022 by Marissa B.
Cool spot to go to. Very private location and I came wanting to ship a package to Canada but they don't offer international shipping, so I was just able to mail simple letters. Parking is very convenient yet crowded. I needed a thank you card and they didn't sell any so I had to go a few steps to their local bookstore and that place is super cute. I didn't have time to shop but the thank you cards here were expensive but I needed to send it out. I like that this was open until 6:00 PM. I expected it to be a ghost town but I was shocked there was someone ahead of me. I have mixed feelings about coming here again. I do love the cuteness of it and the location, but the services are limited for my needs. I would give them another try since I'm local.
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May 2022 by R N L
This is a great post office, fast, efficient and can do your basic mailing requirements. Don’t listen to these bad reviews, people don’t understand the difference between a USPS substation and a main post office. This place is great for domestic mailing, priority mail and certified mail. International letters are accepted here but not packages. This is a substation people. Great staff
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November 2021 by Jacqueline Brand
They are the best post office in LA!Always kind and helpful …. Completely different experience than the regular post office. Excellent all around!!
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September 2021 by IWAS OWNED
I personally saw nothing wrong with this place amazing service!
