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February 2024 by Kirstin Leigh
Super cute shop filled with this and that!The ladies in the shop are so sweet and helpful. This will def be my go-to place for Diptyque candles :)
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February 2024 by Kirstin K.
Why the negative reviews!? Jerry and the ladies in this shop are so sweet! My friend and I both got candles and a handful of pens and we had a great time just browsing and chatting around the store.
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October 2023 by Christina F.
I have to say the visit to this store ruined what what's an amazing day with the community of shops at Brentwood Farm Shop. I still purchased my items but literally was treated poorly and would not come here again. Customer service is lacking as is enthusiasm. In retail always meet every person that walks in as a potential repeat consumer or one time consumer. Thank you to the one rep that was truly kind to me.
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May 2023 by Guthrie Paterson
Fantastic and well curated store in the Brentwood Mart. Seems to have anything one could need for a gift or housewarming present. Always seem to find the perfect thing there….
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December 2022 by G P.
There are about 6 things for sale in this empty shop, and the only unifying theme amongst the objects available is one of conspicuous expense. The coarse and unwelcoming ladies-of-a-certain-age who run the shop seem better-suited to shopping at The Countrymart, for they do nothing to endear the customer the confounding array of items for sale, while dispensing a Thatcheresque unfriendliness which coats the entire store in a frost. Here is a fun game: what do you suppose a $600 crystal shot glass, a $4000 ladies leather jacket lined in pink paisley silk (edition of 1, XS only), and a warped lobe of chromed metal inspired by the art of Jeff Koons all have in common? Two acceptable answers: 1) they have absolutely nothing in common and WTF is going on here, and 2) tackiness. I retract my earlier statement, there is a second unifying conceit, one of remarkable tackiness. I am originally familiar with this store by way of a flurry of gifts from some well-intentioned relatives, each one duly returned for store credit now doomed to eternal accumulation as it has no acceptable outlet. The nearest egress for my credit is their spare selection of Cire Trudon candles, no arguing with the world's oldest candlemaker, but the selection is so limited that the odds of connecting with a fragrance are quite small and it just seems more reasonable to go elsewhere. It seems we have stumbled upon a third unifying theme, one of poverty of choice -- irony this poignant doesn't arrive every day, but I'm happy to take it where I can. The best of what's for sale this vacuous gift shop is simply available elsewhere, in better selection, for less money, and possibly even with a pleasant attitude. Such is my struggle to discern its target audience. My sense is that whatever the image of the ideal consumer, it is of subordinate concern to the vanity of the ownership. Unscientifically and entirely by feel, I imagine that the shop is supported by tourists on vacation wandering into Brentwood and getting swept-up in a narcotic commercial haze, or by young kids from the neighborhood flush with cash and no taste eager to grow up, or adults of a parallel persuasion. Whatever mysterious forces hold this store aloft, I wish them peace.
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July 2022 by Laetitia L
I like everything about his store. Well located in the Brentwood mall, easy parking. The curation is incredible — everything is very tasteful, and well displayed. The staff is polite, elegant, knowledgeable and super stylish. Ideal place to elevate one’s life or one’s eye, at least!
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May 2022 by Angela Sutherland
The woman who works there is incredibly rude. Shockingly so. Really no reason to be so impolite. Terribly uncouth.
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April 2019 by Andree F.
I have bought many unique things from cutting boards, wall clocks, reading glasses, soaps and more I cannot recall but you get the picture--in this beautifully curated store but I had an experience I would like to share and you can determine whether you'd like to shop there or not. There were two sets of gorgeous, French pajamas that I bought in a medium. The salesperson went to the back and brought out both pair in their plastic bags (not steamed but wrinkled)--ok I have an iron. After my shower that evening, I took them out of their bag and was going to steam them and found that one pair had a medium top but a small bottom. The next day, I called the store not irritated or upset for the natural mistake until I was told that I had to send the bottoms back and not until those were received, would they send the correct ones to me. I live one hour away or I would have gone back to the store the following day. In addition, in the past year, I have bought more than $1000 there and was not about to stiff them for a bottom of a pajama set. I asked that they send the correct item to me and that I would return the wrong ones back in the same box with a return label. The manager said that they would not, under any circumstance, send me the correct bottoms without first receiving the others--that is their policy-period. I understand that this is not really a problem, that would be cancer but instead it is an inconvenience. I am glad that business is so good for them that they will not miss mine. I will never shop there again. We have too many choices in this vast, charming city of ours.
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April 2019 by Jennifer P.
Against my better judgement I stepped back in to Turpan the other day. Only to be met again with the kind of disdainful indifference I had experienced previously..but this time the disdain came with stares from both staff people that had me momentarily convinced I had a distasteful skin disease that I had somehow failed to notice. Mind you, though I was not sporting an Hermes bag nor was I sporting a coordinated athleisure ensemble. And I had a blow dry. A good one at that. Despite the refined taste level of the items ensconced within, there is simply no reason to be treated this way in any store in 2019...or any year for that matter. Perhaps they can bottle all that attitude and sell it in a Lalique air diffuser. I am going to breathe my rarefied air elsewhere from here on out.
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April 2019 by JENNIFER DAVIS
Absolutely love this place; the staff is exceptional!!!!
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July 2017 by Katherine M.
"Everything at this pristine home store in the Brentwood Country Mart is a design classic—past or future. Hostess gift... china... steak knives. Impeccable stationery, beautiful blankets." -goop
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July 2017 by bruce855
I recently had a houseguest and wanted to show her my favorite places including Brentwood Country Market. We purchased a couple of items at Syd Mashburn-incredible store and employees! Apothecary NK-also great. Then we ventured to Turpan...I had already warned her that we would be lucky to receive a hello but the product was great to look at. I have been to this store at least 25 times over the years and purchased nothing due to the poor attitude of the manager and her staff. I really don't understand how you pretend to be in a customer service industry and still maintain such a poor attitude.
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January 2016 by Lola M.
The store has some really nice and unique pieces- however the behavior of the sales staff is insane.... I entered the store quite a couple of times and "every single time" the staff is acting annoyed if you dare to ask a question about a product. Please do not expect a smile or welcoming gesture from anybody there! The store manager has no idea of a classy way to treat her potential costumers- sad picture of a retail store
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September 2015 by Jennifer D.
I absolutey love this store!!!!! The staff is amazing and just I had the pleasure of Sydnie and Katie assisting me, lovely young ladies. If you're looking for a unique gift for that special somone, this is definitely the place to come! I highly recommend it!!!
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April 2014 by Christina C.
A beautifully-curated store run by the friendliest people. Impeccably-designed housewares, clothes, jewelry, frangrances, furniture, and more...great place to purchase gifts.
