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October 2023 by Armani Kaiser
I called up to ask for a part for my Range Rover. A door handle cap. They told that they had it, and that it would cost $39. When I went there. There seemed to be confusion, and I had to wait a while. I got told that they were working on it, when I went outside, I saw one of the salesmen ripping it off a customers car that was up on their ramp. He then gave it to another salesmen to came over to me and told me it would cost $76 dollars. When I brought up the original price, how they pulled it off a customer's car, and that it was all damaged, they didn't seem to care. Unfortunately, they seem dishonest, and I wouldn't advice using their services.
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May 2023 by Yaron Delijani
Do not buy a vehicle here or bother getting service for repairs. I brought my vehicle in for repairs and he stripped it down, stole good parts and replaced with a new and false odometer then sent me an outrageous invoice.Just google "Camran Shafighi vs Scottie Pippen" and you can see his true character (calling Scottie the "N" word for denying him an autograph).The CA Bureau of Auto Repair investigated and discovered fraud as well. His vehicles listed for sale have fake odometer readings because he swaps out instrument panels from other vehicles and doesn't properly record data with the DMV.This is a criminal organization and classic snake-oil operation.
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February 2023 by Carlos Tamayo
Red flag do not buy here. Check engine light came on after test drive. They denied to fix. And said nothing is wrong with car. Just buy and we will fix if somtging goes wrong. Yet they dinied to put on paper warranty. Do not buy i would like to save you the headache. Also cars sold there are passed by Illegal smog. I said i would buy car if this car passes smog at a smog place that they did not take it to. Denied the Situation and just wanted me to buy. Also kept my money. The general maneger, owner no good customer service. Also threaten me to pay.
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October 2022 by J S.
These guys were so honest and helpful! Before I begin, I should point out that I was pretty shocked to see the negative reviews for this place! But alas, if you look at the reviewers' profiles, you'll see the 1-stars are from 1) people who don't even live in CA or 2) people with just a couple total reviews or 3) people who make a hobby out of giving 1-star reviews. All very sketchy. Seems the legit reviewers are very positive on this place. I'll continue... Buying a used car is always worrisome, given there's usually not a warranty, unless you pay up for one. We were buying a used car for our kid, so we wanted something reliable and affordable. Like everyone, I suppose... Nash helped us with a car, from start to finish. After a test drive, I found the brakes a bit unresponsive, so he had his mechanic check them out. They replaced the vacuum and flushed the brake fluid. They were also happy to let us get the car inspected from a 3rd party mechanic. The guys at Firestone (also highly recommended!) found a few issues, and Nash had them fixed. He actually let us take the car home first and bring it back at a later time to get the issues resolved. He just wanted the experience to be convenient for us. Nash also helped my kid get financing, which was a little complex, given an absence of credit. He also recommended that we refinance once credit was established and lower rates became available. There was never any pressure, and all the guys just seemed incredibly sincere, helpful and professional.
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October 2022 by Linda Scott
I live in Indiana and Alan was a great person to deal with, I purchased a 57 chevy and any everything went through perfectly. Thank you so much, I love my truck!!!!
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September 2022 by Ron Beezy
I’m retired military, I gain nothing from lying! Please Please Please DO NOT BUY HERE!! I bought a Range Rover 6/6/2022, within 1 week I started having issues, on 9/14/2022 exactly 100 days, it stopped running in their lot with over 5,500.00 repairs. They have a sign posted “hiring mechanics” because they have no mechanics or Technicians.. Red Flag!! Every Vehicle on their lot is a LEMON… Trust Me, I chose legal actions!!
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July 2022 by Santy L.
The salespeople on this location will suck your blood to the last drop if you buy here. Including their manager who was accomplished and knows what's going on. They will charged you unnecessary fees or junk fees if you are getting a loan even with your own bank. Take your business somewhere else who are more honest and reliable.
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June 2022 by Garren M.
I would not recommend to anyone to purchase vehicle from this dealership. I saw pictures of a 2017 Land Rover Discovery on dealer website. I called the dealer, and I spoked ed to Alan. I asked him was the 2017 Black Land Rover Discovery with Black Rims was available. He said yes. On June 6, 2022, I completed a bill of sale with the dealership for a 2017 Black Land Rover Discovery with Black Rims. At that time, I made arrangement to go to the dealership to pay and pickup that vehicle. When I went to pick up the SUV, I noticed it didn't have black rims. All of the conversations I had with the dealer prior to June 13, 2022, no one never notify that the SUV had silver rims. I told Alan and the owner that was false advertisement of the vehicle. The owner refused to change the rims back to the black rims that were listed on their website. The owner didn't want to compensate for not selling me the SUV I agreed to buy. This was the worst experience I ever had purchasing a vehicle.
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June 2022 by Apollo D. Lupescu
Bought a used Land Rover very well maintained by the previous owner at the dealer and wanted to find a shop with dealer-like quality work, but at a lower cost. The first shop I tried was ok at best in terms of service and price, and then I found these guys. No question in my mind they are the best around, both in terms of price and service. The prices are fair, much much better than the dealer, but they also treat you very well. Daniel has been my go-to guy, he remembers the work done on the car, is honest about what is actually needed and not overselling, as well as getting it done timely. I'm a big fan. Recommended them to other family members who wanted to buy or repair SUVs, and they they were grateful for the referral.
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June 2022 by Ruth Sandra
Please do not buy car from this people, i bought a range rover from them with lots of mechanical problems after 3weeks, they never tell u the truth,i paid for registration and everything never got my plate number untill i threatened to sue them, they now refunded me the money i spent at DMV.
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May 2022 by Kirill B.
Beware - I tried to sell my 2016 Land Rover LR4 to Camran Shafighi and was looking for a fair deal. I was ready to accept his initial offer but while we were in his office, his mechanic walked in with some readouts and they claimed the car wouldn't pass smog so the price would be lower. I wasn't buying this so I decided to check with my LR mechanic Armando just down the street on Lincoln. Turns out Camran's mechanic reset my emissions system why I wasn't looking. My mechanic wasn't surprised to hear that these guys would do anything to cheat, including steal parts from your car. To pass smog, I had to drive the car for two drive cycles (~40 miles). Passed smog thereafter and popped in to show the certificate to Camran so he knew how much of a scum bag he is. He got mad and said "we'll of course you drove it around!" Don't leave you car unattended with these guys and always keep an eye on it and hold on to the keys at all times. Stay far far away.
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March 2022 by Dennis S.
The absolute worst experience I have had with my car. My trunk on my 2012 LR4 was no longer opening and with a quick google search it is quite common for the latch sensor to fail. Camron felt confident that he could quickly fix it. $400 was the quote. After 3 days, and multiple check-ins I was finally called that it was completed. In the process he told me it was going to cost more money but needed to pay for the part. I paid him $400 and was going to pay the rest when it was completed. I was never prepared what I was about to see. The shop broke all the trim on the inside of the tailgate, busted the springs on the fold down flap and broke the clips on the actual exterior handle. Not only did they break it all, but then took screws and drilled it through the trim into the metal frame! When pointing all the damage out to Camron he said "It's tight back there and the clips break when you remove the trim to access the sensor - I did not break anything". Then continued to yell and walk away. WHAT?! I love my car and every time I open the trunk I am reminded of this complete incompetent shop and their rude "service". I just took the car to LR to see how much it cost to replace the trim. It's over $1200 in damage on the trim alone! I had to buy a new latch handle as it was literally dangling and hanging on wires - this was an addtl $500! Absolute Junk Show, Completely Incompetent. Rude. Take your car and money elsewhere.
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December 2021 by Ruben Boykin
The buying a d service experience exceeded my expectations. A good dealership to do business with.
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December 2021 by Vicki G.
I found my longtime dream car at Santa Monica SUV and am so pleased with it. As expected, my beautiful used vehicle needed a few repairs and I took it to a Lange Rover dealership, thinking I would enjoy the loaner (brand new) while the necessary repairs were made. But when I was quoted more than $5500 to make the 2 repairs needed, I called Camran and told him what I needed. He reassured me it was not as bad as the dealer had quoted and told me to bring the car in. Camran inspected my vehicle and made it all better while saving me well over $2500. My 8 year old Range Rover Sport looks and runs like new again. If you are looking for a great used Land Rover or need service, I highly recommend you speak with Camran and see what he can do for you.
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November 2021 by Benjamin Svetkey
Did a great job servicing my Range Rover. Fast, efficient, friendly.
