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February 2024 by Jessica Stokes
I had the best vet experience here. I was able to schedule my cat for a sick appointment in <24 hours from calling even though we were new to the clinic.The entire team was friendly, knowledgeable, and professional. Dr. O’Donnell was patient and thorough. At the end of our appointment, we were provided with transparent pricing and a menu of care options. The team followed up on the date promised with the results of some testing and helped us plan next steps.To go above and beyond, the team even cleaned my pet’s carrier when he got sick in it during the appointment.Incredible experience and the treatment plan worked well - he is on the mend!
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January 2024 by Vanessa McLean
I've been going to Santa Monica Pet Medical Center since I moved to LA over 20 years again and I can't say enough good things about them. Reliable, caring, smart and so helpful.
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November 2023 by Lia W
I have brought 3 generations of dogs here, and we primarily see Dr. Hernandez. She is great, and I trust her expertise. All the staff are kind and caring. Dr. Hernandez recently stepped up to help my foster puppy with a medical emergency, and used their donation fund to defray some of the expenses to help the rescue group. Thank you for your heroic teamwork!
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October 2023 by James Bassett
Excellent pet care. Dr. Hillebrand is our vet there. The office personnel and vet techs are among the best we have experienced. Professional and kind. They are consistently gentle with our cats. We feel that they are in good hands at SMPMC.
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September 2023 by Cindy Lederer
Dr. Hernandez is wonderful. Knowledgeable and very caring.
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July 2023 by Sherry Ollins
Ridiculously expensive and transactional.
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July 2023 by W Bauer
The best and most caring employees and Dr. Hernandez is the kindest and caring vet for my Nikki
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June 2023 by Nora Vasquez
Wonderful- we felt very well cared for. When my pup had a semi- urgent problem they actually called us back and got us in. Much appreciated
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June 2023 by Charlotte Wolter
An excellent clinic that seems to care about animals. They are a somewhat pricey but have not made any mistakes with my pets. I am confident in their abilities.
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June 2023 by Carol Dituri
The staff here is very friendly, the vet I saw was thorough and efficient, and the clinic is immaculately clean. AND, their pricing was reasonable!
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May 2023 by Angela Sellers
I am more than pleased with Santa Monica Pet Center. I have been taking my furbaby there for the past 5 months since I adopted her and they have been nothing but kind and compassionate with excellent care. I love Dr Hernandez. I met another female vet when Dr. Hernandez wasn't available and she was also extremely thorough. The staff is kind. Phone calls are returned promptly. I am a very nervous mommy and they make me feel at ease. Yes they are on the expensive side, but isn't everything these days?? Peace of mind is important .. and so far that's what they give me. I found this place through online references and feel I got quite lucky.
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May 2023 by Chelsy Hanes
Dr. Hernandez is the most caring, thorough and knowledgeable vet. It’s hard caring for an animal that gives so much and can’t communicate exactly what’s wrong. Dr Hernandez gets to the root of the problem and helps us prevent future problems. Love Santa Monica pet medical! Thank you!
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May 2023 by Jason Lin
I came back in October. Taken me a while to experience other vets but I knew this was not the experience I wanted. Had a 4.5 month pup. First time pet owner. Wanted this place to work out. The service was very transactional. Lots of waiting to get an appointment date. Fill out a lot of info. Then finally got an appointment a week away. The first available. Then waited an hour after the appointment time to get seen I showed up a few minutes early. No one was friendly here except for the technician. Then gave me some diagnosis of worms and Giardia but didn’t help. More about protecting themselves and giving plenty of caveats for care. No thanks. But they are busy so I doubt this review helps as well. Plenty of people will still come here. Thank you for giving me a huge wake up call to the vet industry as a first time owner. Warm warm welcome!!
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March 2023 by Jeri
I have been bringing my animals to Dr. Annie Hernandez at Santa Monica Pet Medical Center for 30 years now. Dr. Hernandez continues to be truly amazing. She is always friendly, down to earth, very professional, very willing to go the extra mile to offer help. She is consistenly on top of each pet's unique situation. I feel very lucky to have found her. The clinic staff are also friendly and very helpful. When I've had an emergency they always find a way to help me.
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January 2023 by Mighty Jo
This is a well organized and efficient clinic, the staff is compassionate and the doctors are well trained willing to discuss their findings. I am a retired physician and I recommend SMPMC!