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March 2024 by Lo S.
Steve was amazing. I did not end up needing to hire him because he just helped me over the phone with problem that was a straightforward fix for him - but not one that my husband or I could find anywhere on troubleshooting internet sites. He called me back immediately after I left him a message and said he thought he could probably fix my issue over the phone. He ran me through a couple of tests and we found and fixed the problem within 10 minutes. He saved my workday and told me how to avoid the issue in the future. I would not hesitate to call him again, and when we look to upgrade our home or business services, he'll be the first one we call. Thanks again, Steve!
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May 2023 by Monica E
Steve is nothing short of fantastic! He listened closely as I explained my laptop's issues. He quickly identified potential causes and clearly explained what might be required to resolve them. Steve is honest, fair, knowledgeable and responsive. I highly recommend him.
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April 2022 by Isaac K.
As all the other reviews accurately state - Steve is amazing. He loves what he does and it shows in the way he supports those lucky enough to contact him. I called a few weeks back to get some advice and estimates on upgrading our network hardware. We are not a large enterprise by any means but do have roughly 50 devices connected to our network. Most would jump at the chance to sell equipment and services. Instead, Steve told me to take a step back and see if we could find another way to alleviate our network issues WITHOUT unnecessarily upgrading expensive equipment. He took no less than an hour of his own, unpaid time to learn about our business and thoroughly explain methods to test our network. To top it off, he ended up giving me a contact for someone who could better service our needs. All this to say that Steve is a rare breed. He is patient, knowledgeable, and honest. Although I am technically not a customer of his (yet), I am confident his work ethic will yield exceptional results for anyone considering hiring Roving Technology. Thank you for all your help, Steve!
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March 2022 by Marc S.
Can't really say enough about Steve Rottman and Roving technologies, really knows his stuff! when I first called him, he answered the phone, and came by to give me a quote. He made the process of making our newly renovated house a smart house pleasurable and easy, and at a fraction of what the electrical contractor wanted to do the same work, and now my house has wired and wireless internet throughout the house, and a beautifully organized and neat media closet.
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February 2022 by Eva V.
First of all, this review is sort of an apology to Steve. I meant to call or text him back to let him know he helped me solve my problem, but never got around to it. He kindly followed up to make sure I was all good after our first chat, which was lovely. Basically, Steve helped me troubleshoot my own problem for free because he felt like I would be able to fix my own issue. I could not for the life of me figure out how to set up my home office dual monitor from a MacBook Pro. He turned out to be right, and I would totally pay him $50 just for the remote guidance alone. The fact that he did it from his car on the way to the grocery store without compensation is what makes him a class act. I will definitely reach out to him in the future if I ever have any real stumpers. Thank you, Steve!
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February 2022 by Catia Sander
Best IT service I ever had!Steve was a life saver!If could give him 10 stars I would!He is very knowledgeable, resourceful and fast. He communicated the issues my computer had and assured it was going to be fixed.I highly recommend him, and I will definitely go back for all my IT services.
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January 2022 by Jason A.
Thought I had lost an network hard drive that succumbed to old age. Steve to the rescue! Walked me through a few options, and was able to get it re-mapped. Back in business in less than 45min! Easy to understand instructions, patient and very knowledgeable - would highly recommend. Thank you good sir, you are a lifesaver!!
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January 2022 by Cátia S.
Best IT service I ever had! Steve was a life saver! If could give him 10 stars I would! He is very knowledeable, resourceful and fast. He communicated the issues my computer had and assured it was going to be fixed. I highly recommend him and I will definitely go back for all my IT services.
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November 2021 by ArtfulMindBiz V.
Helpful is not a big enough word when talking about Steve, his scope of knowledge, and patience. Can't recommend his services with higher certainty. Thanks again, Steve.
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September 2021 by Alexa J.
Best IT service and help I have ever received! Had an last minute emergency dual monitor computer set up issue on a Sunday and called Steve after finding him online. With no appointment he called back very quickly. Steve sat on the phone with me while I described all the parts I had and the history of the computers etc very patiently. He walked me through testing out what worked, what didn't, and trouble shooting to figure out what I needed and set up a call later for further help. He was so incredibly knowledgeable, patient, helpful, and kind. I fully plan on using him for all my tech needs and will be setting up lessons with him to further my tech knowledge. Could not recommend more highly. If you need help - call Steve.
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August 2021 by Adam K.
I manage the IT department for a construction company based in San Francisco. We needed to find someone in the LA area for on-site support at our office in Venice. After combing through Yelp reviews, I decided to go with Roving Technology. Steve was really great to work with and I'm glad I went with him. He takes the time to thoroughly review your project to make sure everything will go smoothly. He provided regular updates during the project and even sent me photos as the work was done since I'm not able to be on-site at that office. We'll definitely be using Roving Technology for any future projects we have in the LA area. Thank you Steve!
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August 2021 by Johnny E.
Steven provided incredible assistance with a network error that I was having trouble solving. He is extremely patient and kind, and made sure to explain thoroughly how to troubleshoot the problem over the phone. I am going to continue to ask Steven for guidance with technical issues and I HIGHLY recommend that anyone who needs this kind of support give Steven a call.
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May 2021 by DeVante Grace
I have had a malware issue on my computer for the past two weeks. I called around LA to get pricing for the removal and each business was charging between 100-150 dollars for the service. I know nothing about computers and the person I spoke with at this location could have easily just gotten over on me if he wanted to. Instead he took the time to see what my issue was and gave me advice on how I could possibly fix it. It took about 3 mins to resolve that issue that I would have paid someone 100-150 dollars to fix. I will definitely be calling this location if I ever run into an issue or need my computer repaired.
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November 2020 by Alex C.
I'm thrilled to have Steve work on my project. Haven't worked along side someone as professional. Clearly understands his line of work and very responsive to my needs.100% satisfied, will recommend anyone that needs any technology services or just needs network consulting, he will definitely direct you on the right path.
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October 2020 by Miles F.
Steve is the man! I had a Wifi network that could barely keep up with my Zoom needs. I gave Steve a call and he walked me through my situation and gave me solutions to try - he also decided it wouldn't make sense for him to come out to my house as I could handle it myself. Following the advice I fixed my broken 16/MBPS network and am now getting 400/MBPS. Amazing customer service and still can't believe he took the time out of his day to walk me through my issues without a charge - I owe Steve a beer (or six pack).
